Vodafone Idea is rated
4.7 out of 5 stars on
AmbitionBox, based on 35 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Vodafone Idea is rated
4.7 out of 5 stars on
AmbitionBox, based on 35 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Vodafone Idea Customer Service Associate Reviews
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35 reviews found
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Popular
Customer Service Associate in
Dekhi
Retail Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 05 Mar 2021
Likes
The worst company, they just listen what there on roll employees says , off roll executives are nothing for them they will just use you and they will throw you out from company whenever they want. I left this company during covid-19 as my whole family was corona positive and my jiju and tau g got expired due to corona, so I requestto the company pls provide work from home facility to me and I applied for sick leaves as well but they pressurized me and forced me to leave the job . Specially my manager she was so rude with me...I will suggest every one never join Vodafone idea limited, there is no salary increment in 3 years. They will use you for 12 hrs in a day but at the time of salary or diwali bonus they will put their hands up....Read More
Dislikes
Very bad experience with Vodafone idea limited, they will never understand your problems, they will deduct your salary even when you wi for whole day, managers are rediculous. Higher authorities never listen your voice. They will throw you out if you will raise your voice for anything.not at all supportive
Work Details
Worst experience, ofiicially it's 9 hrs job but they will call you early morning and till 9 pm.you have to be there, and without any over time there is no facility for girls.
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Mulund
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Sep 2020
Likes
Best job for me to learn something
Dislikes
No travelling allowns
Work Details
I learnt everything on this job
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Associate
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 27 Sep 2019
Likes
this is the platefirm of statrt our life struggle and there were team very helpful supported and eccofriendly......
Customer Service Associate
Full Time
·
Retail Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 21 Jul 2019
Likes
This job was excellent but there is one store manager Ms SUNITA YADAV she is doing personally harassment for me that is the reason I will left this company.
Dislikes
If they are change my reporting manager then I'll again join Vodafone because I love that company and I want to build my career with this company......
NEHAL AHMAD
Work Details
I am working in Vodafone store from South zone and our Zonal head Is Mr Abhishek Yadav
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employee Benefits
Excellent company
Customer Service Associate in
Eluru
Retail sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 29 Feb 2020
Likes
Work ebvironment
Dislikes
Salary/appraisal
Work Details
Customer care associate Role
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Employee Benefits
Travel allowance
Customer Service Associate in
Noida
cro Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 19 Feb 2020
Likes
Atmosphere
Dislikes
Growth opportunity is very very low
Work Details
Work timings: Flexible Timings
Customer Service Associate in
Hyderabad / Secunderabad
MNP PROCESS Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Nov 2019
Likes
Happy with my job
Dislikes
No comments
Work Details
Good skills
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 09 Jun 2018
Likes
WorkEnvironment and salary
Dislikes
Recently company was terminate me due some dispute happened at worked place with team assistant after that with any prior notice they have me transfer to other store.After works 1 week in other store I decided to give resignation and I email it to my store manager and serve notice period of 30 days.suddenly on 7-jun-2018 the manager send a msg on what app group that told me to don't report from tomorrow to this store and any other store.I am surprised what happened after some time time I call to my agency through which I am appointed next day I visited the agency they told me that the dispute happened at the store with assist there for HR took decision to terminate me.I told if company really want to terminate me so why they give me transfer to other store and why they not inform me at time of transfer that company can terminate me any time.company never give any idea regarding my termination suddenly told don't report the store.mean never think about employees that suddenly company terminate the employees with out giving any idia to them.when they give me transfer at that time if they told me you can be terminate so I'll make a back up plan or start searching for other job but they never do that and directly terminate me.so now I'm job less laso they never provide me experience letter even company never me the other chance....Read More
Work Details
It was my first job it was really important for me.
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employee Benefits
Insurance
Customer Service Associate in
Mumbai
Csa Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Mar 2019
Likes
Nothing
Dislikes
Salary structure
Work Details
Boring
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employee Benefits
Biryani in a months
Customer Service Associate in
New Delhi
Wcom Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 09 Mar 2019
Likes
Good environment and full support of collegue
Dislikes
Nothing
Customer Service Associate in
Guwahati
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 26 Oct 2018
Likes
I love the way we woman are treated in this company
Dislikes
This onroll and offroll culture sucks
Work Details
Hectic and sometimes boring while other time kind of exciting
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Mumbai
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 14 Sep 2018
Likes
This company My teammates are good and suportive. Training time i have lot of fun .
Dislikes
This company salary issue is faced example salary date is 1 that day sunday salary not credited 2nd day will credited. Then i am resignd more than 5 months my pf not clossing.. This company not proper servz
Work Details
My work is inbond calls attended they calls problems solved on call.clint are called offers and issues they attand call and resolved on call and more information given
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Vodafone Idea's Customer Service Associates
How is Vodafone Idea to work for?
Vodafone Idea is rated 4.7 out of 5, based on 35 reviews by employees on AmbitionBox.
Vodafone Idea is known for Skill development which is rated at the top and given a rating of 4.7. However, Career growth is rated the lowest at 3.7 and can be improved. To know first hand how it is like to work at Vodafone Idea read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Vodafone Idea?
According to AmbitionBox ratings, Vodafone Idea employees rate its salary and benefits as 4.6 out of 5. You can know more about Vodafone Idea Salaries at AmbitionBox
How is the work culture at Vodafone Idea?
Work culture is rated 4.7 at Vodafone Idea by 35 employees. While job security is rated 4.5 and work-life balance is rated 4.6 at Vodafone Idea. Read detailed reviews by employees of Vodafone Idea on AmbitionBox.
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Vodafone Idea Customer Service Associate Reviews by Locations