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Vodafone Idea Customer Service Associate Reviews

Updated 26 Mar, 2025
Overall Rating
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4.7/5
based on 36 reviews

Rating distribution

Category Ratings

4.7

Company culture

4.7

Salary

4.7

Skill development

4.6

Work-life balance

4.6

Work satisfaction

4.5

Job security

4.0

Promotions

What employees say about Vodafone Idea?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

Monday to Saturday

52% employees reported

Flexible timing

Flexible timing

48% employees reported

Within city

Within city

60% employees reported

Gender based rating

4.4
female

Rated by Women

9 reviews

4.9
male

Rated by Men

22 reviews

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Top Mentions in Vodafone Idea Customer Service Associate Reviews

36 reviews found

Sort by: Popular
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People also ask about Vodafone Idea's Customer Service Associates

Is Vodafone Idea a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.7 out of 5 from over 36 employee reviews, it's clear that most customer service associates have a positive experience working at Vodafone Idea. Company culture holds the highest rating at 4.7, while career growth is rated the lowest amongst all factors at 4.0. Read reviews about career growth on AmbitionBox.
Does Vodafone Idea pay their Customer Service Associates well?
According to AmbitionBox reviews, Vodafone Idea customer service associates rate their salary and benefits at 4.7 out of 5, based on 36 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Vodafone Idea is generally seen as a place that values and rewards its workforce fairly. You can know more about Vodafone Idea's customer service associates salaries here and to read reviews specifically about salary and benefits at Vodafone Idea for customer service associates, click here .
How is the work culture at Vodafone Idea for Customer Service Associates?
Work culture at Vodafone Idea for customer service associates is rated 4.7 out of 5 by 36 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Vodafone Idea.
How is the job security at Vodafone Idea for Customer Service Associates?
Based on 36 reviews on AmbitionBox, Vodafone Idea's customer service associates rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Vodafone Idea, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

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Vodafone Idea Customer Service Associate Salary
based on 71 salaries
₹1.3 L/yr - ₹5.5 L/yr
At par with the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
1 total response
childCareBenefits
Child care facility
1 total response
softskill
Job/Soft skill training
3 total responses
retirement
Retirement benefits
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