Vodafone Idea Senior Customer Service Representative Reviews
based on 5 reviews
Updated 28 Jul, 2021
Overall Rating
4.7/5
How AmbitionBox ratings work?
Category Ratings
5.0
Company culture
5.0
Work Satisfaction
5.0
Skill development
4.3
Promotions/Appraisal
4.1
Salary & Benefits
4.1
Work-Life balance
3.8
Job Security
Vodafone Idea is rated
4.7 out of 5 stars on
AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Vodafone Idea is rated
4.7 out of 5 stars on
AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
5 reviews found
Sort by:
Popular
Senior Customer Service Representative in
Nadiad
Technology / IT Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Jul 2021
Likes
In my opinion, Vodafone gives you a simple way to grow because, i am promoted as a customer service representative to store manager.
Dislikes
All is well.. nothing for dislike
Work Details
All is well..
Work days: Monday to Saturday
(Flexible Timings)
Senior Customer Service Representative in
Pune
Technical Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 28 Mar 2021
Likes
Salary is Good
Dislikes
It's a Good Place to work at 😊
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Similar companies for Senior Customer Service Representative
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Manager in
New Delhi
Full Time
·
Facility Management Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Dec 2024
Likes
Because this company provided better network and high internet speed with low price for coustumers for other telecome companies
Dislikes
No this thinking is very bad because this company provided other telecommunication companies better network and internet speed with low price
Deputy Manager in
New Delhi
Full Time
·
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 10 Dec 2024
Likes
Nothing
Dislikes
Politics, not good for women’s
No timing
People will start calling you since 6am for work
No personal life at all
6 am Vc
9pm Vc
Bad culture
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Deputy Manager in
Pune
Full Time
·
Quality Assurance and Testing Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 15 Nov 2024
Likes
Comany policies are nice.
Dislikes
Management is baised. Company policies are very good but implementation of policies are poor and hence favouring to the closer once is bigger issue. Which leads politics within the team and people gets demoralised.
Deputy Manager in
Pune
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 16 Oct 2024
Likes
Provides the work life balance and ample opportunities to grow within the organisation.
Dislikes
Pay scale and benefits are average.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Sales Executive in
Gwalior
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 26 Sep 2024
Likes
Vodafone Idea company is the 3rd largest telecom company in India and it has a good working environment, just like a family
Dislikes
There is no job security in this company and Work has to be done on target base
Work Details
Work policy:
Field work
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Indore
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Sep 2024
Likes
worst experience don't spoil your future here company ka har Banda apna alag vodafone idea chla rha hai jese apko nokri nhi di kharid liya ho esi behav hota hai yaha
Dislikes
kuchh bhi achha hi nh hai bolne ke liye
CRE ko log per ki juti samajhte yaha had had had se zada over pressure de rakha hai jo human being kr liye 24 ghante me bhi karna possible nhi hai wo ye 10 ghante me mangte hai zamane ki companies ki KPIs inhi ke pas hai
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Deputy Manager in
Pune
Full Time
·
Audit & Control Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 23 Aug 2024
Likes
I have been in organization since past 1 year. Overall good organization for those who need to manage personal stuff as well. Some department provide wfh facility so no issue of relocation. Salary increment is minimal so not suitable for those seeking faster growth.
Dislikes
Slow growth
Work Details
Work policy:
As asked by manager
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Deputy Manager in
Pune
Full Time
·
DevOps Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 22 Apr 2024
Likes
Its ok company but work culture is as good as government
Dislikes
The software and application is not up to the market standards
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Deputy Manager in
Bangalore / Bengaluru
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 20 Feb 2024
Likes
Company is no doubt very nice but management is worse .They should learn first how to talk to the employees.
Dislikes
Lot of nepotism . No proper hike even after getting so many appreciation. Manager's hide appreciation that comes from stake holders. Manager's takes side or listen to only those employees who are his favourite . Hiring is also fixed here. Top level recommendations are preferred for hiring. They did not even ask the employee suggestion if they want to work from home or from office..company was open for any option chosen by the employees, but managers made employees life hell....Read More
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
New Delhi
Full Time
·
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 29 Jan 2024
Likes
It was really good but sometimes company not support .
Dislikes
Not everyone is supporting and fraud is something happened by company ex employees
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Other Vodafone Idea Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
General Manager Commercial in
New Delhi
Full Time
·
Procurement & Purchase Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 24 Dec 2024
Likes
Great company for female.
Concern about safety of operations.
Fighting spirit in difficult times.
Great brand
Dislikes
Difficult processes
Flexi Payout in salary resulting tax deduction.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Revenue Analyst in
Ahmedabad
Full Time
·
Business Intelligence & Analytics Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Dec 2024
Likes
One of the best company to work in terms of culture, morals, work life balance
Dislikes
Promotion and appraisal as one who comes in VI doesn't want to leave making competition for promotion very minimal
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Ts Executive in
Garkha
Full Time
·
Enterprise & B2B Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Salary on time , Upper management was Best , we don't have any permission to drive without helmet on road overall it was a best company
Dislikes
DSE , Promoter's salary didn't received properly
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Front Office Executive in
Chennai
Full Time
·
Retail Store Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 18 Dec 2024
Likes
nothing wasted my career and my life
Dislikes
they don't care about base level employees and channel partners.. terminated me when im in medical leave without prior information i tried for rejoin but the dont accept me because of my age.. im a 10 yrs working employee
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Business Analyst in
Pune
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Dec 2024
Likes
Nothing. Would not recommend to work here.
Dislikes
1. No new technologies to work.
2. All Support Work.
3. Lot of office politics.
4. No support from the team and other higher management.
5. No growth
6. No promotions
Work Details
Work related travel:This is a desk job.
Software Engineer in
Pune
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 14 Dec 2024
Likes
Good platform for learning, starting your career, team members are very helpful to each other. Company has lot of facilities.
Dislikes
A lot of work load
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Manager in
Bangalore / Bengaluru
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 06 Dec 2024
Likes
Interesting Job profile, peers and leaders are very supportive, good work life balance and superb culture
Dislikes
Pay package is not lucrative as per position and role
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Store Manager in
Indore
Full Time
·
Marketing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 05 Dec 2024
Likes
Politics politics and only politics worst culture. People sitting here with 12-14 yrs of experience and not getting any promotions.
Dislikes
Corporate Politics. Working culture ridiculous process
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Devops Engineer in
Pune
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Dec 2024
Likes
Work life balance and job security
Dislikes
Poor management , manager is micromanaging always , salary increments are poor, promotions are given to near and dear ones and not on basis of performance or quality of work
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Devops Engineer in
Pune
Full Time
·
DevOps Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Nov 2024
Likes
Culture
Dislikes
Promotion benefits
Assets allocation for wfh
Compensation should be provided to buy assets necessary for wfh employees
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.