Vodafone Idea Deputy Manager Customer Service Reviews
Updated 5 Jan, 2023
Overall Rating
4.0/5
based on 1
review
Rating distribution
Category Ratings
4.0
Company culture
4.0
Job security
4.0
Salary
4.0
Work-life balance
4.0
Skill development
4.0
Promotions
4.0
Work satisfaction
Vodafone Idea is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
...
Read more
Vodafone Idea is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Customer Support Executive in
Ahmedabad
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
5.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 19 Jun 2024
Likes
Salary will be credited every month 27th..
Salary - Excellent
Dislikes
No hr discussions..only Tl will handle everything..Even if we want to talk personally, tl will also join on that call. And coming to my TL .. always comparing with other teams and always pressure us to meet the target.... recently added sales too.. every day they are coming up with bulk of updates ..which no one even Clear about them.. because of my TL only I lose job.. arrogant and cunning TL
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Team Lead Operations in
Morvi
Full Time
·
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 19 Nov 2024
Likes
Best company ever in my life to see
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No dislike
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
International Travel, Travel Within City, Travel Within Country.
Change Manager in
Pune
Full Time
·
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 03 Oct 2024
Likes
Knowledge on Nodes
Salary - Good
Work satisfaction - Good
Dislikes
Work culture needs to improve
Company culture - Poor
BPO Executive in
Agra
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
4.0
Work satisfaction
4.0
Company culture
2.0
Work-life balance
posted on 05 Sep 2024
Likes
No. Likes
Work satisfaction - Good
Company culture - Good
Dislikes
Dislikes vi India is disturbing 👎
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior TSE in
Ujjain
Full Time
·
Sales & Marketing Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 28 Jan 2024
Likes
After working Vodafone in Idea telecom sector FMCG and electronic sector
Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
We did not received growth that we want
Work Details
Work policy:
2 days/week from office
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Lead Operations in
Bhubaneswar
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 19 Oct 2023
Likes
I like about Vi have good environment to work.Specially Vi culture are good.
Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No Dislike
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Process Specialist in
Ahmedabad
Full Time
·
SCM Operation Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 09 Oct 2023
Likes
Hybrid work culture & flexible time hours
Skill development - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Lack of promotions & salary increments.
Work Details
Work policy:
3 days/week from office
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Team Coach in
Rajkanika
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 12 Sep 2023
Likes
Team Bonding with our team members
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Promotion are too late
Work Details
Work days: Monday to Saturday
(Strict Timings)
Calling Agent in
Lucknow
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
4.0
Job security
5.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 16 Aug 2023
Likes
Yes I am ready for this work
Salary - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Monthly payment for down
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Assistant Manager WFM in
Pune
Full Time
·
International Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 31 Dec 2022
Likes
When you worked with the management who supported the ideology of regionalism , self centric, partiality and favouritism. So there is nothing to talk about likes. It's all about India Management. Yes, I have worked with and for India and Egypt teams, both.
Dislikes
Here are the below points:
1. Micro Management
2. Personal grudges on professional platform, either affect or penalized the employee financially or mentally.
3. Favouritism and Partiality
4. Wrong financial practices by Management, either it's disbursement of gifts and reward money or performance yearly bonus.
5. Partiality in company funded trainings
6. Abusive and false language used by management
7. Threats on personal and professional level
8. HRBP is there to shut up your words by hook or crook.
9. Regionality and biased over professionalism.
These are some severe points. However incidents and behavioral list is long....Read More
Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Other Vodafone Idea Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
General Manager in
Pune
Full Time
·
Technology / IT Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
2.0
Skill development
4.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 08 Feb 2025
Likes
Vodafone brand, its global reach and recognition along with the restructuring that started since around 1 year is going to improve many aspects .
Salary - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Top management in India has no power and lack ownership. This leads to a cultural of just following instructions and suppressing creativity.
Skill development - Poor
Promotions - Poor
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Sales Executive in
Lucknow
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 07 Feb 2025
Likes
Good experience
Salary - Excellent
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Dislikes
There is a timing issue, it is called at 8 in the morning and it is not confirmed even in the evening, as there are girl issues and sometimes they also put pressure.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Territory Sales Manager in
Rajkot
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
2.0
Skill development
3.0
Job security
1.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 06 Feb 2025
Likes
Booster support for Target achivement and Work life balance. life sefty features. 9ASR
Dislikes
If employ performance best in Circal. If you win 3 Queater winner in Zonal Execellence. But company promote only ZBM and ASM suggetion. Any internally politics is stop your Growth.
Skill development - Poor
Promotions - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Regional Service Manager in
Ahmedabad
Full Time
·
Strategic Management Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
2.0
Job security
2.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 03 Feb 2025
Likes
Salary - Good
Skill development - Good
Company culture - Good
Work-life balance - Good
Dislikes
In this company you will judge by perception. Your senior manager will be judge in the perception of others people. You will not judge by your hard work.
Job security - Poor
Promotions - Poor
Work Details
Work policy:
Two day work from in a month
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Electrical Supervisor in
Bhopal
Full Time
·
Operations, Maintenance & Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 30 Jan 2025
Likes
Before working in Vodafone Idea, one has to follow a system and it is important for the safety of the employee, so I like this work very much.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Executive in
Ahmedabad
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
4.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 24 Jan 2025
Likes
They give on time salary and give good perks.
Salary - Excellent
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Ops Managers are not supportive. They pass their frustuation on TLs and same TL pass thir frustuation on executive. Even HR is also involved with Ops manager. They never behave like neutral decision.
Promotions - Poor
Work Details
Work policy:
Na
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
TSE in
Rewa
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 23 Jan 2025
Likes
I believe that my skills and experience would contribute to the company's success, and I would be proud to be a part of the team.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
I'm very excited by what I've learned in my research on Vodafone. The meritocratic approach to incentives is appealing, and I am impressed by your company's culture of collaboration and the opportunities to grow. I like what I see here and want to be a part of it.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Territory Sales Manager in
Udupi
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 19 Jan 2025
Likes
No
Dislikes
Yes Dislike 200% ..... Now last 2years Team Management Very Bad... Every Morning 6am Activity Start, Means Busstand - Labour colony Umbrella activity & 9am Morning Daily concal First Start from Target now achieved today please put the Paper(resign) black mail , Not Settled Distributor incentive correctly.... Distributor Next monthActivity stoped but Company pressure is very Bad ..... employee salary 30 to 40% every month Must be given By Hand....MNP(PORT) pressure very Bad , Totally Very Very Very Experience Now 2years to Till Now.... 2017 to 2022 Good management team, but Now Very Bad....this is genuine Feedback next is your if you believe it you believe it then do it.......Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Deputy Manager in
Pune
Full Time
·
DevOps Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 18 Jan 2025
Likes
Company Policies are employee friendly..
Work life balance.
Leave policies are best in India..
Work culture is quite good amongst other service based companies.
All of these are as oer my project, others can find it diffrent..
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Too much slow in the Tech Race.
Employees, who are in VOIS for a long time, taking too much advantages of the policy, than the work the do..
This is also for my project only... others can find it diffrent....
Senior Executive in
Pune
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
2.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 17 Jan 2025
Likes
Only thing which I like is they give work from home, which is very needful for few of the ladies.
Salary - Good
Dislikes
They put lot of pressure for achieving targets so that they can go ahead of their competitors. Also there lack of support in team and no job security.
People also ask about Vodafone Idea's Deputy Manager Customer Services
How is Vodafone Idea to work for?
Vodafone Idea is rated 4.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Vodafone Idea is known for Company culture which is rated at the top and given a rating of 4.0. However, Company culture is rated the lowest at 4.0 and can be improved. To know first hand how it is like to work at Vodafone Idea read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Vodafone Idea?
According to AmbitionBox ratings, Vodafone Idea employees rate its salary and benefits as 4.0 out of 5. You can know more about Vodafone Idea Salaries at AmbitionBox
How is the work culture at Vodafone Idea?
Work culture is rated 4.0 at Vodafone Idea by 1 employees. While job security is rated 4.0 and work-life balance is rated 4.0 at Vodafone Idea. Read detailed reviews by employees of Vodafone Idea on AmbitionBox.