Add office photos
Engaged Employer
i
This company page is being actively managed by
Vodafone Idea Team. If you also belong to the team, you
can get access from
here
Vodafone Idea
Compare
Filter reviews by
Top Mentions
in Vodafone Idea Customer Success, Service & Operations Department Reviews
70 reviews found for "appraisal"
Return to all reviews
asked in
RAN Engineer interview
Q1. Whats is MCR ?How we can improve MCR? What is the reaso ... read more
View answers (4) 
Get interview-ready with top interview questions
View all 221 questions
asked in
Assistant Revenue Manager interview
Q3. In the telecom industry, technology and services are co ... read more
View answer (1)
asked in
Assistant Manager interview
Q4. What are the different status of bill items in BRM and ... read more
View answers (8)
asked in
TSM interview
Q5. Please inform totaly market Shere, revenue, BTS , gas s ... read more
View answers (2) 
You are reading trusted reviews. Keep reading to find out more about
Vodafone Idea.
Discover interview dos and don'ts from real experiences
Jobs at Vodafone Idea
People also ask about Vodafone Idea's Customer Success, Service & Operations Department
Is Vodafone Idea's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 605 employee reviews, it's clear that most employees have a positive experience working at Vodafone Idea's Customer Success, Service & Operations Department. Work-Life balance holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about work-life balance and career growth on AmbitionBox.
Does Vodafone Idea's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Vodafone Idea's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.8 out of 5, based on 605 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Vodafone Idea's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Vodafone Idea's Customer Success, Service & Operations Department, click here.
How is the work culture at Vodafone Idea's Customer Success, Service & Operations Department?
Work culture at Vodafone Idea's Customer Success, Service & Operations Department is rated 3.9 out of 5 by 605 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Vodafone Idea's Customer Success, Service & Operations Department, click here.
How is the job security at Vodafone Idea's Customer Success, Service & Operations Department?
Based on 605 reviews on AmbitionBox, Vodafone Idea's Customer Success, Service & Operations Department employees rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Vodafone Idea's Customer Success, Service & Operations Department, click here.
Is work from home available at Vodafone Idea's Customer Success, Service & Operations Department?
According to AmbitionBox, 15% of Vodafone Idea's Customer Success, Service & Operations Department employees work from home permanently, 59% work from the office, and 26% follow a hybrid model, based on 150 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Vodafone Idea's Customer Success, Service & Operations Department, click here.
How do I get a job at Vodafone Idea's Customer Success, Service & Operations Department?
To get a job at Vodafone Idea's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Vodafone Idea interview questions and practice your responses to prepare thoroughly.
Tell us how to improve this page.
- Home >
- Reviews >
- Vodafone Idea Reviews >
- Vodafone Idea Customer Success, Service & Operations Department Reviews Reviews
Work Policy at Vodafone Idea Customer Success, Service & Operations Department
i
Workplace policy may vary based on Department, Designation and
Location.
based on 150 reviews in last 6 months
Work from office
59%
Hybrid
26%
2 days/week from office
15%
Other hybrid work policies
7%
3 days/week from office
4%
Permanent work from home
15%
Gender Based Ratings at Vodafone Idea Customer Success, Service & Operations Department
based on 1.6k reviews
Rated by 448
Women
Rated by 1.1k
Men
Working Days at Vodafone Idea Customer Success, Service & Operations Department
based on 1.6k reviews
Monday to Friday
42%
Monday to Saturday
35%
Rotational Shift
19%
Alternate Saturday off
2%
Other
2%
Work Timings at Vodafone Idea Customer Success, Service & Operations Department
based on 1.6k reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
57%
4%
4%
35% employees reported other strict timings
Shift Timings at Vodafone Idea Customer Success, Service & Operations Department
based on 1.6k reviews
Day shift
Night shift
95%
5%
Business Travel at Vodafone Idea Customer Success, Service & Operations Department
based on 1.6k reviews
No travel
51%
Within city
33%
Within country
14%
International travel
2%
|
Senior Executive
996
salaries
|  ₹2.2 L/yr - ₹8 L/yr |
|
Assistant Manager
489
salaries
| ₹3.5 L/yr - ₹17.5 L/yr |
|
Manager
270
salaries
| ₹3.5 L/yr - ₹30 L/yr |
|
Deputy Manager
237
salaries
| ₹6.5 L/yr - ₹20.8 L/yr |
|
Assistant General Manager
200
salaries
| ₹6.2 L/yr - ₹27 L/yr |
Explore more salaries
Office cab/shuttle
65 total
responses
Free meal
18 total
responses
International/On-site exposure
13 total
responses
Joining bonus
3 total
responses
Compare Vodafone Idea with
Bharti Airtel
Compare
Jio
Compare
Bharat Sanchar Nigam
Compare
Tata Communications
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Rate your company