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4.1

based on 14.9k Reviews

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Vodafone Idea Customer Success, Service & Operations Department Reviews

based on 1.6k reviews
Updated 16 Dec, 2024

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

3.9

Work-Life balance

3.9

Company culture

3.8

Salary & Benefits

3.8

Skill development

3.8

Job Security

3.7

Work Satisfaction

3.4

Promotions/Appraisal

Explore Reviews by Department

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Top Vodafone Idea Interview Questions

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Q1. Whats is MCR ?How we can improve MCR? What is the reaso ... read more
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Q2. How to perfrom network failure analysys
View answers (3)

Get interview-ready with top interview questions

View all 221 questions
Q3. In the telecom industry, technology and services are co ... read more
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People also ask about Vodafone Idea's Customer Success, Service & Operations Department

Is Vodafone Idea's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 14.9k employee reviews, it's clear that most employees have a positive experience working at Vodafone Idea's Customer Success, Service & Operations Department. Work-Life balance holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about work-life balance and career growth on AmbitionBox.
Does Vodafone Idea's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Vodafone Idea's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.8 out of 5, based on 14.9k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Vodafone Idea's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Vodafone Idea's Customer Success, Service & Operations Department, click here.
How is the work culture at Vodafone Idea's Customer Success, Service & Operations Department?
Work culture at Vodafone Idea's Customer Success, Service & Operations Department is rated 3.9 out of 5 by 14.9k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Vodafone Idea's Customer Success, Service & Operations Department, click here.
How is the job security at Vodafone Idea's Customer Success, Service & Operations Department?
Based on 14.9k reviews on AmbitionBox, Vodafone Idea's Customer Success, Service & Operations Department employees rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Vodafone Idea's Customer Success, Service & Operations Department, click here.
Is work from home available at Vodafone Idea's Customer Success, Service & Operations Department?
According to AmbitionBox, 16% of Vodafone Idea's Customer Success, Service & Operations Department employees work from home permanently, 58% work from the office, and 26% follow a hybrid model, based on 147 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Vodafone Idea's Customer Success, Service & Operations Department, click here.
How do I get a job at Vodafone Idea's Customer Success, Service & Operations Department?
To get a job at Vodafone Idea's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Vodafone Idea interview questions and practice your responses to prepare thoroughly.

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Work Policy at Vodafone Idea Customer Success, Service & Operations Department

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Workplace policy may vary based on Department, Designation and Location.

based on 147 reviews in last 6 months

Work from office

Work from office

58%
Hybrid

Hybrid

26%

2 days/week from office

16%

Other hybrid work policies

6%

3 days/week from office

4%

Permanent work from home

Permanent work from home

16%

Gender Based Ratings at Vodafone Idea Customer Success, Service & Operations Department

based on 1.6k reviews
4.0
Rated by 448 Women

Rated 3.8 for Work-Life Balance and 3.8 for Company Culture

women
4.1
Rated by 1.1k Men

Rated 4.0 for Work-Life Balance and 3.9 for Company Culture

men

Working Days at Vodafone Idea Customer Success, Service & Operations Department

based on 1.6k reviews
Monday to Friday
42%
Monday to Saturday
35%
Rotational Shift
19%
Alternate Saturday off
2%
Other
2%

Work Timings at Vodafone Idea Customer Success, Service & Operations Department

based on 1.6k reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
57%
4%
4%
35% employees reported other strict timings

Shift Timings at Vodafone Idea Customer Success, Service & Operations Department

based on 1.6k reviews
Day shift
Night shift
95%
5%

Business Travel at Vodafone Idea Customer Success, Service & Operations Department

based on 1.6k reviews
No travel
51%
Within city
33%
Within country
14%
International travel
2%
Senior Executive
997 salaries
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₹2.1 L/yr - ₹8 L/yr

Assistant Manager
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₹3.5 L/yr - ₹17.5 L/yr

Manager
316 salaries
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₹3.5 L/yr - ₹30 L/yr

Deputy Manager
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₹6.5 L/yr - ₹20.8 L/yr

Assistant General Manager
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₹6.2 L/yr - ₹27 L/yr

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cab
Office cab/shuttle
65 total responses
freemeal
Free meal
18 total responses
onsite
International/On-site exposure
13 total responses
joining
Joining bonus
3 total responses
+26 more benefits
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