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4.2

based on 6.8k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Ericsson Customer Success, Service & Operations Department Reviews

based on 514 reviews
Updated 10 Dec, 2024

Overall Rating

4.3/5
How AmbitionBox ratings work?

Category Ratings

4.3

Company culture

4.2

Job Security

4.2

Work-Life balance

4.1

Skill development

4.0

Work Satisfaction

3.7

Salary & Benefits

3.4

Promotions/Appraisal

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Q2. What do you know about GSM architecture and the interfa ... read more
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People also ask about Ericsson's Customer Success, Service & Operations Department

Is Ericsson's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 6.8k employee reviews, it's clear that most employees have a positive experience working at Ericsson's Customer Success, Service & Operations Department. Company culture holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about company culture and career growth on AmbitionBox.
Does Ericsson's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Ericsson's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.7 out of 5, based on 6.8k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Ericsson's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Ericsson's Customer Success, Service & Operations Department, click here.
How is the work culture at Ericsson's Customer Success, Service & Operations Department?
Work culture at Ericsson's Customer Success, Service & Operations Department is rated 4.3 out of 5 by 6.8k employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Ericsson's Customer Success, Service & Operations Department. To read reviews specifically about work culture at Ericsson's Customer Success, Service & Operations Department, click here.
How is the job security at Ericsson's Customer Success, Service & Operations Department?
Based on 6.8k reviews on AmbitionBox, Ericsson's Customer Success, Service & Operations Department employees rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Ericsson's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Ericsson's Customer Success, Service & Operations Department, click here.
Is work from home available at Ericsson's Customer Success, Service & Operations Department?
According to AmbitionBox, 2% of Ericsson's Customer Success, Service & Operations Departmentemployees work from home permanently, 17% work from the office, and 81% follow a hybrid model, based on 55 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Ericsson's Customer Success, Service & Operations Department, click here.

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Work Policy at Ericsson Customer Success, Service & Operations Department

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Workplace policy may vary based on Department, Designation and Location.

based on 55 reviews in last 6 months

Hybrid

Hybrid

81%

3 days/week from office

64%

2 days/week from office

14%

Other hybrid work policies

3%

Work from office

Work from office

17%
Permanent work from home

Permanent work from home

2%

Gender Based Ratings at Ericsson Customer Success, Service & Operations Department

based on 507 reviews
4.1
Rated by 75 Women

Rated 4.3 for Company Culture and 4.2 for Job Security

women
4.3
Rated by 432 Men

Rated 4.3 for Company Culture and 4.2 for Job Security

men

Working Days at Ericsson Customer Success, Service & Operations Department

based on 514 reviews
Monday to Friday
66%
Rotational Shift
27%
Monday to Saturday
5%
Alternate Saturday off
1%
Other
1%

Work Timings at Ericsson Customer Success, Service & Operations Department

based on 514 reviews
Flexible timing
Strict (1pm - 10pm)
Strict (10am - 7pm)
69%
4%
3%
24% employees reported other strict timings

Shift Timings at Ericsson Customer Success, Service & Operations Department

based on 514 reviews
Day shift
Night shift
92%
8%

Business Travel at Ericsson Customer Success, Service & Operations Department

based on 514 reviews
No travel
60%
Within city
16%
International travel
14%
Within country
10%
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