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Ericsson Customer Success, Service & Operations Department Reviews

Updated 30 Mar, 2025
Overall Rating
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4.2/5
based on 565 reviews

Rating distribution

Category Ratings

4.2

Company culture

4.2

Job security

4.1

Work-life balance

4.0

Skill development

3.9

Work satisfaction

3.6

Salary

3.3

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What employees say about Ericsson?

Insights from employee reviews on AmbitionBox

Workplace insights

Hybrid

Hybrid

63% employees reported

Monday to Friday

Monday to Friday

64% employees reported

Flexible timing

Flexible timing

68% employees reported

No travel

No travel

60% employees reported

Gender based rating

4.0
female

Rated by Women

95 reviews

4.2
male

Rated by Men

461 reviews

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Top Mentions in Ericsson Customer Success, Service & Operations Department Reviews

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People also ask about Ericsson's Customer Success, Service & Operations Department

Is Ericsson's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 564 employee reviews, it's clear that most employees have a positive experience working at Ericsson's Customer Success, Service & Operations Department. Company culture holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about company culture and career growth on AmbitionBox.
Does Ericsson's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Ericsson's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.6 out of 5, based on 564 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Ericsson's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Ericsson's Customer Success, Service & Operations Department, click here .
How is the work culture at Ericsson's Customer Success, Service & Operations Department?
Work culture at Ericsson's Customer Success, Service & Operations Department is rated 4.2 out of 5 by 564 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Ericsson's Customer Success, Service & Operations Department. To read reviews specifically about work culture at Ericsson's Customer Success, Service & Operations Department, click here .
How is the job security at Ericsson's Customer Success, Service & Operations Department?
Based on 564 reviews on AmbitionBox, Ericsson's Customer Success, Service & Operations Department employees rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Ericsson's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Ericsson's Customer Success, Service & Operations Department, click here .
Is work from home available at Ericsson's Customer Success, Service & Operations Department?
According to AmbitionBox, 6% of Ericsson's Customer Success, Service & Operations Department employees work from home permanently, 31% work from the office, and 63% follow a hybrid model, based on 98 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance, click here.
How do I get a job at Ericsson's Customer Success, Service & Operations Department?
To get a job at Ericsson's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Ericsson interview questions and practice your responses to prepare thoroughly.

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