AGM- Channel Sales

Role title: Channel Sales Manager

Function: Enterprise 

Band: M2 

Role purpose:

To manage and drive the market share in order to attain market leadership in territory allocated within the SME segment, through growth, in terms of subscriber base , revenues, market share, whilst complying with agreed budget , timescales and agreed policy guidelines as also with all regulatory norms 

Key accountabilities and decision ownership:

Strategic 

Plan implementation of sales strategies to grow subscriber base, better penetration and enhance competitive position  Channel engagement & development strategies to drive loyalty and retention

Operational 

 Responsible for subscriber growth in SME business for the territory allocated 

 Increase the subscriber base through acquisition in new accounts, as well as a deeper
penetration in existing accounts within the allocated accounts 

 Account planning & drive sales of voice and data products through the channel partner teams 

 Set goals and targets for the acquisition & retention and monitor the performance of the team 

Development 

Channel Development & motivation  Training and coaching of team

HSW Compliance

Ensure that the HSW norms are adhered to

Core competencies, knowledge and experience

Critical Success Factors, Continuous Learning & Empowering Talent 

Building Team Commitment, Leads Decision Making & Delivering Results 

Builds Strategic Relationships & Organizational Agility. 

Analytical Thinking,  Threshold Functional Competencies  

Strong Implementation skills

Strong Commercial Skills 

Knowledge on Telecom technologies & solutions   

A strong implementation mind set.

Differentiating Functional Competencies

Should be comfortable with change and ambiguity given the dynamic business  environment 

Ability to communicate at multiple levels with both customers and colleagues Experience 

4- 6 years plus of which at least 2-3 year should be in a managerial positions managing channel sales teams. 

Must have technical / professional qualifications:

 Essential : MBA 

 Desired :  MBA from reputed institute 

Key performance indicators

 Subscriber acquisition numbers and subscriber  base growth . 

 Market - share growt h 

 Customer satisfactio n 

 Drive quality of subscriber acquisition .