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Filter reviews by Vodafone Idea Customer Service Manager Reviews
Overall Rating
based on 26
reviews
What employees say about Vodafone Idea?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Saturday
53% employees reported
Flexible timing
57% employees reported
Within city
42% employees reported
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Gender based rating
Rated by Women
4 reviews
Rated by Men
19 reviews
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1w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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People also ask about Vodafone Idea's Customer Service Managers
Is Vodafone Idea a good place to work for Customer Service Managers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 26 employee reviews, it's clear that most customer service managers have a positive experience working at Vodafone Idea.
Company culture holds the highest rating at 4.2, while job security is rated the lowest amongst all factors at 3.2.
Does Vodafone Idea pay their Customer Service Managers well?
According to AmbitionBox reviews, Vodafone Idea customer service managers rate their salary and benefits at 3.6 out of 5, based on 26 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Vodafone Idea's customer service managers salaries
here
and to read reviews specifically about salary and benefits at Vodafone Idea for customer service managers,
click here
.
How is the work culture at Vodafone Idea for Customer Service Managers?
Work culture at Vodafone Idea for customer service managers is rated 4.2 out of 5 by 26 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Vodafone Idea.
How is the job security at Vodafone Idea for Customer Service Managers?
Based on 26 reviews on AmbitionBox, Vodafone Idea's customer service managers rate job security at 3.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Vodafone Idea.
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50%
more
than the average Customer Service Manager Salary in India
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Health insurance
5 total
responses
Job/Soft skill training
2 total
responses
Cafeteria
2 total
responses
Retirement benefits
0 total
responses
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