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Vodafone Idea
Comparebased on 15.6k Reviews
Video summary
Filter reviews by Vodafone Idea Customer Service Advisor Reviews
Rating distribution
Category Ratings
Company culture
Job security
Salary
Work-life balance
Skill development
Promotions
Work satisfaction
What employees say about Vodafone Idea?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
62% employees reported
Flexible timing
88% employees reported
No travel
71% employees reported
View more detailed insights
Gender based rating
Rated by Women
5 reviews
Rated by Men
1 reviews
Jobseekers also viewed
8 reviews found
Customer Service Advisor (working remotely)
Full Time
Webchat Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Supportive environment, Supportive Management.
- Salary - Excellent
- Job security - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Issue with applications on which we need to work on daily basis. Primary applications aren't working properly as they needs to be.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Advisor in Ahmedabad
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It’s good
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Work from home
Work Details
Work days: Monday to Friday (Flexible Timings)
What people are saying about Vodafone Idea
Customer Service Advisor in Jaipur
Calling Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nice meetings for companies
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Very good
Work Details
1 year
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Service Advisor in Ahmedabad
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company service
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Taking care of customer and provide services
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Advisor in Ahmedabad
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is an awesome work environment. No stress, all employees enjoy their work, all employees having helping nature and they pay good salary in corporate world
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Some rigidious rules
Work Details
I am working in Vodafone as Customer service advisor. I am taking care of customer's service like broadband, fibre. And give resolution asap.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Advisor in Gurgaon / Gurugram
Service/ front desk executive Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company is open to inovation. I m proud to be a employee of this organisation.. al senior member n manager are very good. Company has given me I'll ticket of 2018. Give me gift voucher some time.. overall company is good.
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Company is good but growth is very slow. Salary increment is very down. Company has to increase salary of their employees.. No any function on any festival. No any party on any occasion...
Work Details
Generally speaking, my work is challenging I have worked here as a service advisor on idea outlet. I have worked with this organisation 4.5 years.. it was my first job. It's a great learning experience...
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Service Advisor in Alexandria
CSR & Sustainability Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Perfect
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Perfect
Work Details
Amazing
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Advisor in Ahmedabad
Uk department Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Best company to work with
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Na
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Similar Designation Reviews
Customer Support Associate in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I was working in Tech Mahindra but in Vodafone Idea postpaid priority desk process. There is no work life balance, they always push you unnecessarily and gives you workload. They don't have any proper management, everyday they change in the process and also faced salary issue. Without reason salary used to be deducted.
Dislikes
Toxic work culture
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Sales Executive in Lucknow
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good experience
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
There is a timing issue, it is called at 8 in the morning and it is not confirmed even in the evening, as there are girl issues and sometimes they also put pressure.
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Sales Executive in Gwalior
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Vodafone Idea company is the 3rd largest telecom company in India and it has a good working environment, just like a family
- Salary - Good
- Skill development - Good
- Company culture - Good
Dislikes
There is no job security in this company and Work has to be done on target base
- Job security - Poor
Work Details
Work policy: Field work
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Service Executive in Indore
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
worst experience don't spoil your future here company ka har Banda apna alag vodafone idea chla rha hai jese apko nokri nhi di kharid liya ho esi behav hota hai yaha
Dislikes
kuchh bhi achha hi nh hai bolne ke liye CRE ko log per ki juti samajhte yaha had had had se zada over pressure de rakha hai jo human being kr liye 24 ghante me bhi karna possible nhi hai wo ye 10 ghante me mangte hai zamane ki companies ki KPIs inhi ke pas hai
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in New Delhi
Full Time
Retail Store Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It was really good but sometimes company not support .
- Salary - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Not everyone is supporting and fraud is something happened by company ex employees
- Company culture - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Technical Support Engineer in Pune
Full Time
Telecom Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
- Salary - Poor
- Promotions - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Team Lead in Kolhapur
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Overall Rating
Sales Executive in New Delhi
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Excellent
- Work satisfaction - Excellent
- Work-life balance - Good
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Associate in Pune (working remotely)
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Ahmedabad
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Excellent
- Work-life balance - Good
Overall Rating
Other Vodafone Idea Reviews
Manager M1 in Pune
Full Time
Telecom Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The higher management functions in such a way that it motivates people to switch to other jobs.
Dislikes
No work life balance. Only work. Forget personal life. They tell you it's 5 days per week job, but they make sure to make it 24x7. The management changes decisions every now and then, this making you confused what to do and what not to do. You won't require job security as you will yourself try to leave. Think about your life security. They like robotic tasks, so if you wish to learn new things, you will be denied access and overloaded with routine robotic tasks. Promotions are extremely rare to deserving people based on leadership qualities. Promotions offered to only them who can oil the boss....Read More
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days per year
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Senior Executive in Tiruchirappalli
Full Time
Retail Store Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Old staffs were very humble n kind to work with!!Old managers were very co-operative and we all work as a family!!Functions n celebrations were fantastic n memorable!! Support for the work given by old colleagues was marvellous
- Work satisfaction - Good
Dislikes
No respect given here!!Resignation done forcefully without any proper explanation!!Urging to put paper process!!!B Suganya,Manager was worst!!!Politics done here in promotions!!
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Deputy Manager in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It has a good work life balance. Zero politics within team. Managers are very supportive. Paternal Leave is for 4 months. Maternal Leave : 6 months followed by 6 hours work only. Policies are very good and are made for the complete benefit of the employees. 💕
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Subject Matter Expert Manager in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Less work, so less pressure, work-life balance. Salary offered is decent at all levels.
- Salary - Good
- Job security - Excellent
- Promotions - Good
- Work-life balance - Excellent
Dislikes
People seem to be working on Teams and Outlook only. Difficult to install new software requires a chain of approvals, difficult to learn new tech, it feels like a govt job, disappointing management, below average tech skills of employees.
- Skill development - Bad
- Company culture - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Area Sales Manager in Kochi
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only old Glory. Nothing currently.
Dislikes
Pathetic work culture and Management especially in Sales & Distribution function for the period 2024-25. Very bad work life balance and really incapable management with Zero motivation or support to the employees.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Territory Sales Manager in Valsad
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only Salary and little bit culture
- Salary - Good
- Job security - Good
Dislikes
There way of working,put alot of pressure,just do work work , there is no balance in personal life there,There is no extra support for any complaint related to employees
- Skill development - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work policy: other
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Deputy Manager in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work life balance is good. People are free to choose the day of the office
- Work-life balance - Good
Dislikes
Late promotion. No strategic vision. Management is selling market to get in profit. No skill development and works over the obsolete technology. Management is now doing micro management after Accenture have 15 percent stake
- Skill development - Poor
- Promotions - Poor
- Company culture - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Retail Store Incharge in Noida
Full Time
Retail Store Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is a lot to learn in the job in the beginning and the salary is also okay but the promotion and incentives are not that good and the work culture is also just average.
- Salary - Excellent
- Promotions - Good
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Relationship Executive in Coimbatore (working remotely)
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working in Vodafone is good there is a oppertunity to meet different kind of people and to improve problem solving skills
- Company culture - Good
- Work-life balance - Good
Dislikes
There is no career growth and salary is very low
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Relationship Manager in Indore
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
. work-life balance, good company culture, flexibility in work timings, and the established brand recognition of Vodafone Idea Ltd (Vi),
- Skill development - Good
- Work satisfaction - Good
- Work-life balance - Excellent
Dislikes
low salaries, limited career growth opportunities, poor management, inconsistent work culture across different departments, concerns about job security due to the company's financial struggles, and a lack of skill development opportunities.
- Promotions - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
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Vodafone Idea Customer Service Advisor Reviews by Locations
Vodafone Idea Reviews by Designations
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- Vodafone Idea Senior Executive Reviews
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- Vodafone Idea Sales Executive Reviews
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- Vodafone Idea Territory Sales Executive Reviews
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 8 Vodafone Idea reviews submitted by Vodafone Idea employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vodafone Idea is the right company for you. 62% of employees r...eported the working days at Vodafone Idea as Monday to Friday. 88% employees reported the work timings at Vodafone Idea as Flexible timing. Read more- Home >
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