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Vertex Customer Solutions

Compare

based on 715 Reviews

Filter reviews by

Vertex Customer Solutions Agent Reviews

based on 4 reviews

Updated 6 Jan, 2020

Overall Rating

4.5/5

How AmbitionBox ratings work?

Category Ratings

4.5

Job Security

4.2

Skill development

4.1

Work-Life balance

3.8

Company culture

3.5

Work Satisfaction

3.3

Salary & Benefits

3.3

Promotions/Appraisal

4 reviews found

Sort by: Popular

Agent

? Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 06 Jan 2020

Likes

Love to work here

Dislikes

No

Work Details

Work days: Rotational Shift (Flexible Timings)

Agent in Navi Mumbai

Finance Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 18 Aug 2019

Likes

I got some basic knowledge.

Dislikes

Salary is not growth

Work Details

I was working capital first collection department

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

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Agent in Noida

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 29 Apr 2018

Likes

No comment

Dislikes

No comment

Work Details

Pathetic environment

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

a java developer

Seeking advice on current job

Current Job Situation: I’ve been working at TCS for over 2.5 years, with a total experience of 4.5 years. My salary is 9.6 LPA, and I work with technologies like Casper framework, HTML, CSS, JavaScript, JSP, Java, PL/SQL, and JBoss. While I have good job security and flexibility, I feel like I’m working with outdated technologies and have a lot of leisure time, which is affecting my motivation. Concerns: 1. Outdated Tech: I’m worried that working with older tech will limit future opportunities. Should I stay or move to a role with newer technologies? 2. Salary: Is my current package competitive for my experience? What salary should I aim for if I switch? Seeking Advice: What modern technologies should I learn to stay relevant?

Got a question about Vertex Customer Solutions?

Ask anonymously on communities.

Similar Designation Reviews

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

5.0

Work-Life Balance

posted on 02 Jan 2025

Likes

Good company but there is no job security

Dislikes

No job security

Work Details

Work related travel: This is a desk job.

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 31 Jul 2023

Likes

Pathetic experience

Dislikes

Pathetic experience and worst experience

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 08 Oct 2022

Likes

Nothing is there that i could like

Dislikes

Everything is poor starting from hr deptt to higher management

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Data Entry Operator in Pune

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 11 Mar 2023

Likes

Very good

Dislikes

I like

Work Details

Work days: Monday to Friday (Flexible Timings)

Senior Associate in Navi Mumbai

Full Time

·

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 08 Dec 2020

Likes

Management is pathetic

Work Details

Horrible no management no discipline nothing

Quality Analyst in Navi Mumbai

Full Time

·

Quality Assurance and Testing Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 21 Mar 2019

Likes

Working culture and the career opportunities

Dislikes

Till date i m not dissatisfy from Vertex apart from the salary package they offer

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Service Associate in Chennai

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 24 Aug 2024

Likes

Environment is good.

Dislikes

Promotion is too late

Senior Associate in Chennai

Full Time

·

Software Development Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 19 Jul 2018

Likes

Good teamwork, no work pressure, good learning place, but growth policies are bad, no cab facilities incase of rain, bus strike.

Dislikes

No growth, appraisal is too low, no proper food at canteen, no tissue paper in rest room, no cab facilities incase of emergency like heavy rain, bus strike. Not giving leaves if someone take emergency leave it will changing into week off.

Work Details

The work what I am doing is very much good and easy to handle, no work pressure. I learned a lot and same was giving dowload to others what ever I learned. Good atmosphere.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Banglore

Full Time

·

Accounting & Taxation Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 22 Jul 2020

Likes

Nice

Dislikes

No

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Customer Service Executive in Navi Mumbai

Full Time

·

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 20 Jul 2020

Likes

Nothing

Dislikes

Need to lot of improve ment in organisation

Work Details

Fantastic

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Hu

Other Vertex Customer Solutions Reviews

Wfm Real Time Analyst in Jaipur

Full Time

·

Other Hospital Staff Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 07 Oct 2024

Likes

Nothing

Dislikes

HR team pathetic worst management no management skills

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Associate Manager in Panchkula

Full Time

·

Accounting & Taxation Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 03 Aug 2024

Likes

Not for accounts persons

Dislikes

It's not like a company, it's type a firm

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Assistant Manager in Noida

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 Nov 2023

Likes

Everything is Good in the organisation

Dislikes

Nothing to be dislike

Work Details

Work days: Monday to Saturday (Strict Timings)

Business Associate in Navi Mumbai

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 18 Oct 2023

Likes

Auditing Making MIS Reports

Dislikes

Dusting Cleaning Surfing Reading Chatting

Work Details

Work days: Monday to Saturday (Flexible Timings)

CSR Executive in Chennai

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 02 Oct 2023

Likes

Good environment

Dislikes

Salary not up the industry standard

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Data Scientist in Hyderabad / Secunderabad

Full Time

·

Business Intelligence & Analytics Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 11 Aug 2023

Likes

Small company with good culture

Dislikes

Limited opportunities to work on latest machine learning technologies

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Associate in Kochi

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 31 Jul 2023

Likes

I luved working over there

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Agent in Gurgaon / Gurugram

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 Apr 2024

Likes

Best company

Dislikes

No any dislike

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Call Center Executive in Mumbai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 25 Dec 2023

Likes

Increase salary as per hard work

Dislikes

As per the working hr when client required to extend the shifts

Processing Executive in Chennai

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 08 Feb 2023

Likes

Airtel broadband connection handling process analyst SQL server...

Dislikes

No

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Vertex Customer Solutions Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Vertex Customer Solutions reviews submitted by Vertex Customer Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vertex Customer Solutions is the right company f...Read more

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Vertex Customer Solutions Reviews >
Vertex Customer Solutions Agent Reviews

Working Days for Vertex Customer Solutions Agent

based on 4 reviews

Rotational Shift

25%

Monday to Saturday

25%

Alternate Saturday off

25%

Other

25%

Work Timings for Vertex Customer Solutions Agent

based on 4 reviews

Flexible timing

Strict (9am - 6pm)

67%

33%

Shift Timings for Vertex Customer Solutions Agent

based on 4 reviews

Day shift

100%

Business Travel for Vertex Customer Solutions Agent

based on 4 reviews

No travel

50%

Within city

50%

Employee Benefits for Vertex Customer Solutions Agent

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

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