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4.0

based on 10.3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Flipkart Customer Service Executive Reviews

based on 86 reviews
Updated 19 Nov, 2024

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

3.9

Skill development

3.9

Company culture

3.8

Work Satisfaction

3.8

Work-Life balance

3.7

Job Security

3.7

Salary & Benefits

3.6

Promotions/Appraisal

Top Mentions in Flipkart Customer Service Executive Reviews

86 reviews found

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Top Flipkart Customer Service Executive Interview Questions

View All
Q1. What do you understand by the name customer service
View answers (10)
Q2. What do kno about the BPO
View answers (5)

Get interview-ready with top interview questions

View all 6 questions
Q3. How to handle a hirated customer on call??
View answers (3)
Q4. What do you think about e commerce?
View answers (3)
Q5. What isName age home adderss & documents
View answers (2)
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People also ask about Flipkart's Customer Service Executives

How is Flipkart to work for?
Flipkart is rated 4.0 out of 5, based on 86 reviews by employees on AmbitionBox. Flipkart is known for Skill development which is rated at the top and given a rating of 3.9. However, Career growth is rated the lowest at 3.6 and can be improved. To know first hand how it is like to work at Flipkart read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Flipkart?
According to AmbitionBox ratings, Flipkart employees rate its salary and benefits as 3.7 out of 5. You can know more about Flipkart Salaries at AmbitionBox
How is the work culture at Flipkart?
Work culture is rated 3.9 at Flipkart by 86 employees. While job security is rated 3.7 and work-life balance is rated 3.8 at Flipkart. Read detailed reviews by employees of Flipkart on AmbitionBox.

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Gender Based Ratings for Flipkart Customer Service Executive

based on 78 reviews
3.7
Rated by 38 Women

Rated 3.8 for Company Culture and 3.7 for Skill Development

women
4.1
Rated by 40 Men

Rated 4.1 for Skill Development and 4.0 for Company Culture

men

Working Days for Flipkart Customer Service Executive

based on 86 reviews
Rotational Shift
41%
Monday to Friday
32%
Monday to Saturday
15%
Alternate Saturday off
6%
Other
6%

Work Timings for Flipkart Customer Service Executive

based on 86 reviews
Flexible timing
Strict (9am - 6pm)
Strict (1pm - 10pm)
59%
11%
3%
27% employees reported other strict timings

Shift Timings for Flipkart Customer Service Executive

based on 86 reviews
Day shift
Night shift
93%
7%

Business Travel for Flipkart Customer Service Executive

based on 86 reviews
No travel
75%
Within city
15%
Within country
7%
International travel
3%
Flipkart Customer Service Executive Salary
based on 296 salaries
₹1 L/yr - ₹5 L/yr
10% less than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
6 total responses
freemeal
Free meal
4 total responses
onsite
International/On-site exposure
3 total responses
retirement
Retirement benefits
2 total responses
+26 more benefits
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