Taj Hotels Resorts and Palaces Guest Relation Executive Reviews
based on 10 reviews
Updated 29 Apr, 2022
Overall Rating
4.9/5
How AmbitionBox ratings work?
Category Ratings
4.9
Skill development
4.8
Company culture
3.2
Work Satisfaction
2.8
Salary & Benefits
2.7
Job Security
2.6
Work-Life balance
2.3
Promotions/Appraisal
Taj Hotels Resorts and Palaces is rated
4.9 out of 5 stars on
AmbitionBox, based on 10 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Taj Hotels Resorts and Palaces is rated
4.9 out of 5 stars on
AmbitionBox, based on 10 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
10 reviews found
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Popular
Guest Relation Executive in
Udaipur
Full Time
·
Front Office & Guest Services Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 26 Apr 2024
Likes
I like almost everything about this hotel or brand. Great place to work.
Dislikes
What I didn't like about Taj Fateh Prakash Palace was politics, Mr. Santhosh Burla (Front Office Manager) is a terrible guy. Didn't support me. He only supports his spoons. He will never support you if he sees that you are working very well in your work and the GM appreciates your work. Rest everyone in the hotel is hardworking and supportive, However, a few guys on the managing level didn't want you to grow. Be careful if you are joining here in front office department or prepare yourself to become his spoon....Read More
The job is quite interesting! I struggled a lot in the beginning as I was quite new to the industry.
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Guest Relation Executive in
Chennai
Front Office & Guest Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Apr 2021
Likes
Rich culture with a very strict policies and a management with a vision
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Guest Relation Executive in
Hyderabad / Secunderabad
FnB Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Apr 2022
Likes
Awesome
Dislikes
Awesome
Work Details
Awesome
Work timings: Flexible Timings
Guest Relation Executive in
New Delhi
Front office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Jul 2019
Likes
I love my previous comapny taj group is really cooperative towards their staff and good place for fresher to learn new things and staffs are also very supportive
Dislikes
We cannot say bad things about company because its all up to you and your work
Work Details
I had really nice experience with taj but it was my bad luck that i left my job after 1 year because i was not physically fit
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Guest Relation Executive in
Jaipur
Front Office & Guest Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Dec 2019
Likes
Best organisation to start your career with. IHCL is always employee oriented compny and whoever gets in to it will have greatest experience of their life. Am glad that i had opportunity to work under such group. Who care for the humanity by core.
Dislikes
Nothing to complain about
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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Similar Designation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Sales Executive in
Varanasi
Full Time
·
Housekeeping & Laundry Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Sep 2024
Likes
I felt like I was in the Ganges, but I didn't know that there was so much less in housekeeping where they gave me the opportunity to mop the bathroom by hand, and the less I found it absolutely bad.
Dislikes
Because my housekeeping department always asked me to clean the bathroom, I didn't like it so I did it.
Front Office Associate in
Bangalore / Bengaluru
Full Time
·
Front Office & Guest Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 14 May 2024
Likes
The Taj may appear stunning from outside, but those who work within it are the ones who truly understand its challenges and complexity
Dislikes
Low staffing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Front Office Executive in
Chennai
Full Time
·
Front Office & Guest Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Jul 2024
Likes
Dominated by seniors. Actually a bad experience
Dislikes
Worst experience ever . Very bad experience
Supervisor in
Patna
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Jun 2024
Likes
Yes
Dislikes
Very expensive hotal
No afoodabal normal passion
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Front Office Receptionist in
Kolkata
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 13 Jun 2024
Likes
Good
Dislikes
Timing problem disliked
Good opportunity and good offer
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Front Office Associate in
Srinagar
Full Time
·
Front Office & Guest Services Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 03 Feb 2024
Likes
This hotels is feels like working in a safe environment
Dislikes
Salary and not getting any personal life
Front Office Executive in
Mumbai
Full Time
·
Front Office & Guest Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Jun 2024
Likes
Nothing to like about this company. Worst company to work for. Women are not safe in this company in Taj lands there were camras found in the ladies washroom and the hr department was begging us to not file a police complaint against them to same their brand image.
Dislikes
Everything, this company doesn't respect their employees, if you have the wrong thinking that this company does not fire people then you are wrong, people get fired for no reason at all. They can layoff anybody at any point of time without any reason and hr dept forces them to resign so technically they don't consider it as firing, union is strong people who work don't get what they deserve and people from union dond do anything and still enjoy their loves. The worst part about this company is that it's not safe for women, there have been camars found in the ladies washroom in Taj lands end Mumbai and hr was pleading the ladies of our department not to file a police complaint. Worst company to work for. Not even women are safe here then what's the use of this company, why such a big name a hollow name. Other than this long working hours with no extra pay. Less salary more work, no training just you are put to work straight away....Read More
Shortage of staff
No overtime payments
We work over 12hours everyday and don’t get paid as per the amount of work we do.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Duty Manager in
Chennai
Full Time
·
Front Office & Guest Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Oct 2023
Likes
Guest relations, More over great opportunities to travel around the world
Dislikes
Nothing there to mention
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Front Office Receptionist in
Mumbai
Full Time
·
Front Office & Guest Services Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 24 Sep 2023
Likes
I don't like the property work culture . They say 9hours shift but end up to 12 or 13
Dislikes
No cooperation From higher management
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Other Taj Hotels Resorts and Palaces Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Guest Service Associate in
Bangalore / Bengaluru
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 12 Nov 2024
Likes
Nothing just want the experience and that i got it
Dislikes
There is no work life balance, you work for 13-14hrs straight and they don’t even bother.
They only claim everything about employees and about their betterment in files only or in paper but not in real life so it’s a scam.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Security Supervisor in
Mumbai
Full Time
·
Security Officer Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Oct 2024
Likes
"Skill development is essential for both individual growth and organizational success. By continuously improving our abilities, we not only stay competitive in a fast-evolving market but also drive innovation within the company. Investing in skill-building programs ensures that our team remains adaptable, motivated, and equipped to tackle future challenges. Ultimately, a strong focus on development fosters a culture of excellence and empowers us to achieve our goals more efficiently."...Read More
Dislikes
For union
Executive Chef in
Srinagar
Full Time
·
Kitchen / F&B Production Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Sep 2024
Likes
Working environment, work-life balance, learning opportunities, employee development, corporate social responsibility, food & facilities and infrastructure
Dislikes
Low pay, toxic work culture
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Accounts Supervisor in
Lucknow
Full Time
·
Accounting & Taxation Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 17 Sep 2024
Likes
Nothing
Dislikes
Politics, non-cooperation by the Finance Controller & Colleagues the finance department, Hotel Taj Mahal, Lucknow Unit is worst. Everyone in the organisation is engaged in politics.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Guest Service Coordinator in
Bangalore / Bengaluru
Full Time
·
Engineering Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 16 Aug 2024
Likes
All the management HOD benefits to be reduced
The lower stafff benefits to be increased such as medical ,salary bonus .apprisal to be done on the performance
Dislikes
Partialtity of the management
Work Details
Work days: Rotational Shift
(Flexible Timings)
OJT in
Mumbai
Full Time
·
Kitchen / F&B Production Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 27 Jan 2024
Likes
I Like the people and even if you are a trainee or staff you get equal opportunity to learn.
Dislikes
The work hours are just unpredictable.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Team Lead in
Jodhpur
Full Time
·
F&B Service Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Jan 2024
Likes
Taj group take of employees always in any condition culture and work environment.
Dislikes
Management property does not take care of employees increment and change grade
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Chef DE Partie in
Mumbai
Full Time
·
Kitchen / F&B Production Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 17 Jan 2024
Likes
Best food and accommodation for staff and job security too.
Dislikes
Don't mess with old staff here if you are not permanent it's not good to work here
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Chef DE Partie in
Mumbai
Full Time
·
Kitchen \/ F&B Production Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 30 Dec 2023
Likes
Pathetic ,I hate the people who where working here from ages , who never want to learn and try new things and they make you to do same . So dealing with such fellow employees every single day is a task.
Dislikes
Everything , no system , no coordination between coworkers, no descipline , no understanding at all and many more things in the list which goes on
Guest Service Associate in
Shimla
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 29 Dec 2023
Likes
Working in Taj Hotel is an honor in itself, so I feel proud of myself when someone tells me that you work in Taj Hotel?
Dislikes
There is a different pleasure in working in a five star property like Taj Hotel, but where I work now, I don't get the feeling of Taj Hotel, it feels like we are working in a 2 star 1 star property. There is no learning here. There is no working satisfaction. There is no working time. There is no off schedule. I am sorry, I should not have given such a review but hiding things only makes things difficult in the future....Read More
People also ask about Taj Hotels Resorts and Palaces's Guest Relation Executives
How is Taj Hotels Resorts and Palaces to work for?
Taj Hotels Resorts and Palaces is rated 4.9 out of 5, based on 10 reviews by employees on AmbitionBox.
Taj Hotels Resorts and Palaces is known for Skill development which is rated at the top and given a rating of 4.9. However, Career growth is rated the lowest at 2.3 and can be improved. To know first hand how it is like to work at Taj Hotels Resorts and Palaces read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Taj Hotels Resorts and Palaces?
According to AmbitionBox ratings, Taj Hotels Resorts and Palaces employees rate its salary and benefits as 2.8 out of 5. You can know more about Taj Hotels Resorts and Palaces Salaries at AmbitionBox
How is the work culture at Taj Hotels Resorts and Palaces?
Work culture is rated 4.8 at Taj Hotels Resorts and Palaces by 10 employees. While job security is rated 2.7 and work-life balance is rated 2.6 at Taj Hotels Resorts and Palaces. Read detailed reviews by employees of Taj Hotels Resorts and Palaces on AmbitionBox.
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Taj Hotels Resorts and Palaces Reviews by Designations