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Urban Company Customer Success, Service & Operations Department Reviews

Updated 2 Dec, 2024

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People also ask about Urban Company's Customer Success, Service & Operations Department

Is Urban Company's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 75 employee reviews, it's clear that most employees have an average experience working at Urban Company's Customer Success, Service & Operations Department. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about skill development and career growth on AmbitionBox.
Does Urban Company's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Urban Company's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.1 out of 5, based on 75 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Urban Company's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Urban Company's Customer Success, Service & Operations Department, click here.
How is the work culture at Urban Company's Customer Success, Service & Operations Department?
Work culture at Urban Company's Customer Success, Service & Operations Department is rated 3.2 out of 5 by 75 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Urban Company's Customer Success, Service & Operations Department, click here.
How is the job security at Urban Company's Customer Success, Service & Operations Department?
Based on 75 reviews on AmbitionBox, Urban Company's Customer Success, Service & Operations Department employees rate job security at 2.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Urban Company's Customer Success, Service & Operations Department. To read reviews about job security at Urban Company's Customer Success, Service & Operations Department, click here.
Is work from home available at Urban Company's Customer Success, Service & Operations Department?
According to AmbitionBox, 13% of Urban Company's Customer Success, Service & Operations Department employees work from home permanently, 60% work from the office, and 27% follow a hybrid model, based on 22 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Urban Company's Customer Success, Service & Operations Department, click here.
How do I get a job at Urban Company's Customer Success, Service & Operations Department?
To get a job at Urban Company's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Urban Company interview questions and practice your responses to prepare thoroughly.

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Work Policy at Urban Company Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 22 reviews in last 6 months

Work from office

Work from office

60%
Hybrid

Hybrid

27%

Other hybrid work policies

14%

3 days/week from office

9%

2 days/week from office

4%

Permanent work from home

Permanent work from home

13%

Gender Based Ratings at Urban Company Customer Success, Service & Operations Department

based on 160 reviews
3.2
Rated by 46 Women

Rated 3.2 for Skill Development and 3.1 for Work Satisfaction

women
3.3
Rated by 114 Men

Rated 3.6 for Skill Development and 3.2 for Company Culture

men
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