Urban Company Category Manager salaries in Customer Success, Service & Operations in India (Updated 2025)

Likes

Great learning at the initial stages, especially when you join at a junior level.

Dislikes

...y office is coffee machine and sometimes that is not working too for few months. The pay for junior employees is much lesser as compared to other companies like Zomato, Swiggy, Pharmeasy etc You might just feel numb sometimes, as there won't be any support from the senior management and you might just get stuck as a junior employee. Also, it's very category specific. If you're in the Homes category, politics would be lesser and growth will be better. If you're in beauty, expect the exact opposite.

Likes

Learning opportunity

Dislikes

No fixed working hours Very low salary without any perks. I have to pay myself for sim card, laptop and internet for company work No value for employees, people keep leaving the company because of this

Likes

The only salary comes from time office.

Dislikes

This company fires you after 6 months. There is so much work involved in this as if we are running the company. There is a time to come to office, there is no time to leave.

Likes

Upper management is very much interested in the organization. Culture is very supportive and is similar through tech department. Learning is good, senior folks have a good domain knowledge.

Dislikes

Lesser salary than other PBC Salary structure similar across levels

Likes

Good pay. Some of the folks are good and will help in hard times.

Dislikes

Hikes are not satisfactory. Use and throw attitude towards developers, you may be fired if your team's project is completed/dissolved. Bad work life balance. Projects do not have technical depth.