Urban Company Customer Success, Service & Operations Department Reviews

Likes

Nothing is good

Dislikes

My Experience with Urban Company – Highly Disappointing I had a deeply unsatisfactory experience with Urban Company, where the management lacks ethics, professionalism, and basic accountability. Employees, whether workers or those in business roles like Business Development Associates, are treated poorly without respect or consideration. The company fails to create a positive work culture or offer meaningful career growth opportunities. The senior team, including individuals like Jatin Gupta, Anshu Pathak, Rohan Kumar, and Akshay Chawla, indulge in favoritism and politics. Instead of supporting and uplifting new employees, they engage in behavior that discourages growth. I left the organization 15 days ago, yet I have not received my full and final settlement, relieving letter, or experience letter. Despite numerous follow-ups, no one responds to calls or messages, including reporting managers. This lack of support is unacceptable and has even delayed my ability to join another company. For those considering joining Urban Company, please be aware that: - No career growth:Regardless of how long you work—6 months, 1 year, or more—there are no opportunities for advancement. - Toxic environment: Internal politics overshadow any potential for success. - Unresponsive management:Managers avoid accountability, and the HR department is ineffective in addressing concerns. And also only promotes who work for long time in manager role if any one joins in a manager role but they get after appraisal growth city because internal who work from since 3 - 8 years they getting promotion only and also they judge by word of mouth to each person without seeing work and dedication I never want to come this company and not prefer not join If you want work for 3 months and it's okay And it's a contract job by quess crop But quess crop didn't see any employment mental health which treated by urban clap private limited We are the employee of quess crop I think they have to see if not then quess crop image also down due to urbanclap private limited (urban Company)....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Gives opportunity to Freshers

Dislikes

Their work culture which is poisonous, No Work life balance. No Perks. Best place to learn politics. Managers share their super admin access with their friends who can selectively pick out quality requests and leave just trash for you. Do not expect any humanity from them. I have seen them forcing people to work on their phone when laptop dies. Good place for you if you can wipe boots of your manager....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

learning

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Salary, Job security, Company Culture, Work Satisfaction.

Likes

Improvement work

Dislikes

No comments about my company

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Likes

Good work place

Dislikes

appraisal is not good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

If we want to, we can learn.

Dislikes

There are days where we worked for 12 hrs continuously.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Led ek hi din mai kaisari

Dislikes

Sirf company apne bare sochti hai

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

There trainer are good to train you

Dislikes

You can make money in this company but company was not good, there manager and there employees are arrogant they don't even listen your concern , they call when they want you once they get , they don't even pick you call for any concern and problem. And company rules regulation are very high they only value there costumer not employees they call you partner but deep down they look you like you are worker for them . I hate this company personally. I working this company only for my ambition if get other opportunities I'll resign 💯%...Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.