Urban Company Customer Service Specialist Reviews

Likes

Nothing liked everything was bad

Dislikes

Nothing liked everything was bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Very good company and navida

Dislikes

Nice service serviceing high quality

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

It is average

Dislikes

Work life balance is very low

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

No job security.. and not properly provide any documents

Dislikes

Lot of politics Chennai sales team... Chennai sales manager Muthu Laxmi very Worst... Not given properly work organisation

Work Details

Worst

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Good policy for employees

Dislikes

Policies implementation is not good. Unnecessary work pressure. No clear communication on KRA. Appraisal and promotion are not based on performance.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

The journey has been constantly very pivotal year on year. They have given enough lessons on how to be efficient and using your skills YOY. They groom you to your limits last extent.

Dislikes

Pressure built year on year. Removing people every six months. Pressure testing every moment.

Likes

My Previous team was fantastic, I learned numerous things that greatly boosted my confidence and improved my performance of duties.

Dislikes

- No job security. - Limited engagement with employes.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Growth curve is steep, you will ahead of your peers in terms of skill development

Dislikes

Work-life balance is not great, too much unnecessary work pressure

Work Details

Work policy: 1 day at home & 4 days at office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Fixed working times

Dislikes

Office politics, Job security they can ask ypu to leave without any solid reasons, on confronting they will try to threaten you by saying that they will fire you

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing is good

Dislikes

My Experience with Urban Company – Highly Disappointing I had a deeply unsatisfactory experience with Urban Company, where the management lacks ethics, professionalism, and basic accountability. Employees, whether workers or those in business roles like Business Development Associates, are treated poorly without respect or consideration. The company fails to create a positive work culture or offer meaningful career growth opportunities. The senior team, including individuals like Jatin Gupta, Anshu Pathak, Rohan Kumar, and Akshay Chawla, indulge in favoritism and politics. Instead of supporting and uplifting new employees, they engage in behavior that discourages growth. I left the organization 15 days ago, yet I have not received my full and final settlement, relieving letter, or experience letter. Despite numerous follow-ups, no one responds to calls or messages, including reporting managers. This lack of support is unacceptable and has even delayed my ability to join another company. For those considering joining Urban Company, please be aware that: - No career growth:Regardless of how long you work—6 months, 1 year, or more—there are no opportunities for advancement. - Toxic environment: Internal politics overshadow any potential for success. - Unresponsive management:Managers avoid accountability, and the HR department is ineffective in addressing concerns. And also only promotes who work for long time in manager role if any one joins in a manager role but they get after appraisal growth city because internal who work from since 3 - 8 years they getting promotion only and also they judge by word of mouth to each person without seeing work and dedication I never want to come this company and not prefer not join If you want work for 3 months and it's okay And it's a contract job by quess crop But quess crop didn't see any employment mental health which treated by urban clap private limited We are the employee of quess crop I think they have to see if not then quess crop image also down due to urbanclap private limited (urban Company)....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

No Job security any time they can fire you they just say u have a contract for 8 months but they can kick you out anytime. They also make you work on Sunday that to from office and office timings are 10 to 9:30 some time 10 also.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

i like only one thing that is salary credit date, they are good in helping

Dislikes

behaviour of manager is very bad and sometime they are using abousive words and one important thing is this is contractual base company, doesn't matter how you put your effort in their compnay after ending contract they will terminate the BDA's also they don't have fix timing of office they will make you work more than 9 hrs

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

A level of equality no matter your position in the company. You sit and have lunches with the whole team as one.

Dislikes

This may differ from team to team but there's a lot of work pressure and many a times requires to work on the weekends too

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Gives opportunity to Freshers

Dislikes

Their work culture which is poisonous, No Work life balance. No Perks. Best place to learn politics. Managers share their super admin access with their friends who can selectively pick out quality requests and leave just trash for you. Do not expect any humanity from them. I have seen them forcing people to work on their phone when laptop dies. Good place for you if you can wipe boots of your manager....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

If you are lucky enough and get a good RM , you can learn and grow in the company, there's a lot of scope for growth , exposure and upskilling but again as I mentioned you have to be lucky

Dislikes

Too toxic environment for work

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Learning opportunity

Dislikes

No fixed working hours Very low salary without any perks. I have to pay myself for sim card, laptop and internet for company work No value for employees, people keep leaving the company because of this

Work Details

Work timings: Strict Timings