Amazon Customer Service Specialist Reviews

Likes

Work from home

Dislikes

1. High Work Pressure – The fast-paced environment and high expectations can sometimes be stressful. 2 - Strict matrix monitoring

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I really enjoyed doing the job. I liked that it was work from home .If I get a chance again, I want to work in Amazon again.I have been working for 4.5 years and never got a Pip Cap.

Dislikes

When I was terminated, my mistake was not pointed out to me, he said that it was my mistake; my manager also did not try to save my job, he himself used to take a lot of leaves in the last 6 months, whereas I never got CAP or PIP and was directly terminated. Whatever happened, I want to return as soon as possible, in March itself.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Worst place to work

Dislikes

Management even if you want to grow and move to different department according to your skillset they will not let you

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I like working hours and the trainers are really best

Dislikes

I dislike about amazon customer always is unsatisfied

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

work-life balance is amazing at Amazon and they pay on time. There is no office politices.

Dislikes

Job security is Zero at Amazon. no matter How much labor you have put into your work they never give preference to the employee from the west Bengal region. I was the top performer at my team but they still kick us out.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Its a remote job, that is the only thing i liked at amazon, snenior managers, supervisors, dart persons are really terrible specially alk the phillipino environment 😵‍💫🤢🤮

Dislikes

No job security, fire candidates on small things, snenior managers are really terrible and rude🤮

Likes

Great environment support team motivatinh always uplift everyone in every aspect ... Dedication towards work is commendable outstanding experience learn alot of things ...glad to work here

Dislikes

Contractual policy sometimes

Likes

Perks and office atmosphere

Dislikes

Office politricks ,management treats employees as robots ,sets un achievable goals,make others scape goat for self benefits,simply don’t waste your time and carrier falling for the brand name

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

The people in the company are all helpful and listen every individual point of view.

Dislikes

There is nothing to dislike about the company but from perspective I didn't like the job that I do and it is just my point of view as there are many people who liked that job.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance Work Culture to some extent Job security Infrastructure

Dislikes

Peanut increments Frequency of promotions Meaningless, everyone-can-do kind of work Role name is content writer but nothing to do with content writing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing!

Dislikes

Everything - There is no work-life balance. Salary paid is very less and working load is of 3 times. Daily in huddles managers threaten employees about layoffs without any reason. Managers have targeting nature. They don't train you enough. If you haven't been at office due to health issues. They start thinking that you are not interested in job. Most importantly when parent had heart attack. They discuss about policies. 1st day I was told not to talk with anyone at workplace. They do micro-micro management. I guess this process managers are worst....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Worst winter, rainy, or summer session issues; management does not care, only focusing on package clearing by the date.

Dislikes

Salaries are not good. They are 10.5k per month. Not increasing salaries for seven to eight years, even for new employees, is unfair. We have discussed salary increases with management, but they are not listening. The minimum acceptable salary is 10,000 per month. If targets are not met, the company will deduct 10 rupees per package. The company owner runs over 20 branches, but management refuses to increase salaries, focusing only on expansion. This is harming employees....Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Wfh and advance salary options. They are given other benefits that boosts the moral of employees

Dislikes

Not 100% job security, if they focus on providing permanent job then there is no competition for Amazon

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Skill development

Dislikes

Toxic Management Culture, Amazon has a very good culture before 2020 but don't know where they got this type of culture from. It's really hard to survive if you're from the south side.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Nothing

Dislikes

Politics. No clear vision of the leaders. Product and tech team are doing no work just passing time and drawing a hefty salary. No development on the product or tech. No work life balance, working 7 days per week

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work Environment and treats every employee equal.Job security is good

Dislikes

There is nothing dislike at Amazon

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.