Amazon Customer Service Specialist Reviews

Likes

You get to learn a lot of new stuff. You get a lot of opportunities to display your skillset. Teams are customer obsessed and insist on higher standards.

Dislikes

High competition

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, International Travel.

Likes

Leave policy and cab facility are the best

Dislikes

No job security, no promotion, no mental peace, no HR discussion, no opportunity for Internal job posting, too much work.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I am passionately customer-obsessed, dedicated to delivering exceptional experiences that exceed customer expectations and build lasting loyalty

Dislikes

I dislike bias, especially when it affects perceptions despite consistent delivery of results

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Amazon work environment very good.

Dislikes

I have joined Amazon 2 times but every 2 times they hired as a contractual job.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work from home

Dislikes

1. High Work Pressure – The fast-paced environment and high expectations can sometimes be stressful. 2 - Strict matrix monitoring

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I really enjoyed doing the job. I liked that it was work from home .If I get a chance again, I want to work in Amazon again.I have been working for 4.5 years and never got a Pip Cap.

Dislikes

When I was terminated, my mistake was not pointed out to me, he said that it was my mistake; my manager also did not try to save my job, he himself used to take a lot of leaves in the last 6 months, whereas I never got CAP or PIP and was directly terminated. Whatever happened, I want to return as soon as possible, in March itself.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Worst place to work

Dislikes

Management even if you want to grow and move to different department according to your skillset they will not let you

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I like working hours and the trainers are really best

Dislikes

I dislike about amazon customer always is unsatisfied

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Leadership principle, knowledge and access, salary, benefits, behaviour

Dislikes

Biasness, overpower to managers, weak hr, poor performance management mechanism

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Developer's skills, working with some great SDE's

Dislikes

Toxic culture, of you get sick you get punished, you are told openly to show others down so that you can be considered as good. Everyone is always complaining about others and lying to being you on their side. Promotion are based on how well you know your manager and 2 up skip levels, performance dose now matter.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Likes

You will get salary before end of each month.

Dislikes

Pramotion are totally dependent on reletion with top leadership. The people who don't have knowledge about your field are responsible for deciding about your growth.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Great company to work with good work culture. Here the people care for their employees

Dislikes

Only problem with this company is job security if you are joining on contract basis there is 50-50 changes to increase your contract or to make you permenent employee.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

In Amazon the culture that we follow is very good and work-life balance is a perfect example for amazon employees.

Dislikes

If its a non tech role then the only drawback of amazon is it pays you less than the market value.

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

The people in the company are all helpful and listen every individual point of view.

Dislikes

There is nothing to dislike about the company but from perspective I didn't like the job that I do and it is just my point of view as there are many people who liked that job.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance Work Culture to some extent Job security Infrastructure

Dislikes

Peanut increments Frequency of promotions Meaningless, everyone-can-do kind of work Role name is content writer but nothing to do with content writing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing!

Dislikes

Everything - There is no work-life balance. Salary paid is very less and working load is of 3 times. Daily in huddles managers threaten employees about layoffs without any reason. Managers have targeting nature. They don't train you enough. If you haven't been at office due to health issues. They start thinking that you are not interested in job. Most importantly when parent had heart attack. They discuss about policies. 1st day I was told not to talk with anyone at workplace. They do micro-micro management. I guess this process managers are worst....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.