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UpScalio

Compare

based on 69 Reviews

Filter reviews by

UpScalio Customer Success, Service & Operations Department Reviews

based on 12 reviews

Updated 5 Dec, 2024

Overall Rating

3.0/5

How AmbitionBox ratings work?

Category Ratings

3.5

Skill development

2.9

Salary & Benefits

2.9

Work-Life balance

2.9

Work Satisfaction

2.8

Company culture

2.3

Promotions/Appraisal

2.1

Job Security

Explore Reviews by Department

Customer Success, Service & Operations

3.0

• 12 Reviews

Procurement & Supply Chain

3.0

• 11 Reviews

Finance & Accounting

2.5

• 10 Reviews

Merchandising, Retail & eCommerce

3.5

• 7 Reviews

Marketing & Communication

2.1

• 4 Reviews

12 reviews found

Sort by: Popular

Senior Executive in New Delhi

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 22 Aug 2024

Likes

Its a great experience with Upscalio

Dislikes

There is no job security along with that having a bad experience regarding the appraisals and promotions

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 03 Sep 2024

Likes

Helpfull team leaders colleagues and manager.

Dislikes

Should hire more employees, it's a growing business.

Work Details

Work days: Monday to Saturday (Strict Timings)

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Senior Executive in New Delhi

Full Time

·

After Sales Service & Repair Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 27 Jun 2024

Likes

Supportive manager and teammates

Dislikes

Salary and appraisal

Manager in Gurgaon / Gurugram

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 26 Apr 2023

Likes

This section is not valid for this company

Dislikes

Infinity List but will share some points Senior Management fooling themselves that they know everything Company have no goals Hire and Fire at anytime as its a funded company Marketing team Reels specialist Operations Team Manager have no clue about the eCommerce work For HR one word just get a life P.S. Save your life and dont join this company its better to stay at home without a job rather working here....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

MIS Executive and Analyst in Gurgaon / Gurugram

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 09 Sep 2023

Likes

new learning

Dislikes

company culture not good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

MIS Executive and Analyst in Gurgaon / Gurugram

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 14 Nov 2024

Likes

Good work culture

Dislikes

Nothing here

Team Manager in Gurgaon / Gurugram

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 23 Feb 2023

Likes

Many benefits good learning. Exp

Dislikes

None as of now, sometimes hectic

You are reading trusted reviews. Keep reading to find out more about UpScalio.

After Sales Service & Repair - Other in Gurgaon / Gurugram

Full Time

·

After Sales Service & Repair Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 05 Dec 2024

Likes

Colleagues are nice and warm hearted

Dislikes

No work life balance Consider employees as labours No leaves lop only Ojc is never gonna get cleared Seniors consider juniors as cheap They are try to be sarcastic making kinda fun of the juniors No stability Literally no one working here wants to be here

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Senior Team Leader in Gurgaon / Gurugram

Contractual

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 09 Oct 2023

Likes

NA

Dislikes

I joined as Team Leader but they are not providing any training for any brand. They are not giving handover of associate to team leader. T&Q team don't have any experience how to couch and maintain quality. For 14 people there is operation manager for cx, and who don't have knowledge about other brands except greensoul. Pawan ismanager :- I joined on april_23 till today, check this man leave.... Upscalio.. Manager is pathetic, don't have basic etiquette like, how to communicate. Pawan Commenting on TL with personal relationship. And intresting is Pawan do have manager experience before to upscalio....Read More

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

anonymous in Gurgaon / Gurugram

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 11 Sep 2024

Likes

Nothing. doesn't even deserve to be rated

Dislikes

Everything

Product Expert in Sector 32 plot no 37b jharsa gurgaon haryana 122003

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 11 May 2023

Likes

Great Environment

Dislikes

There is nothing to dislike

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Executive in Gurgaon / Gurugram

Contractual

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 29 Mar 2023

Likes

Nothing to like .

Dislikes

Management attitude or their response is worst

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

a java developer

Seeking advice on current job

Current Job Situation: I’ve been working at TCS for over 2.5 years, with a total experience of 4.5 years. My salary is 9.6 LPA, and I work with technologies like Casper framework, HTML, CSS, JavaScript, JSP, Java, PL/SQL, and JBoss. While I have good job security and flexibility, I feel like I’m working with outdated technologies and have a lot of leisure time, which is affecting my motivation. Concerns: 1. Outdated Tech: I’m worried that working with older tech will limit future opportunities. Should I stay or move to a role with newer technologies? 2. Salary: Is my current package competitive for my experience? What salary should I aim for if I switch? Seeking Advice: What modern technologies should I learn to stay relevant?

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 UpScalio reviews submitted by UpScalio employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if UpScalio is the right company for you. 87% of employees reported the wo...Read more

Home >
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UpScalio Reviews >
UpScalio Customer Success, Service & Operations Department Reviews Reviews

Gender Based Ratings at UpScalio Customer Success, Service & Operations Department

based on 11 reviews

Rated 1.0 for Work-Life Balance and 1.0 for Company Culture

Rated 3.7 for Skill Development and 3.1 for Salary & Benefits

Working Days at UpScalio Customer Success, Service & Operations Department

based on 12 reviews

Monday to Saturday

87%

Monday to Friday

13%

Work Timings at UpScalio Customer Success, Service & Operations Department

based on 12 reviews

Strict (10am - 7pm)

Flexible timing

50%

50%

Shift Timings at UpScalio Customer Success, Service & Operations Department

based on 12 reviews

Day shift

100%

Business Travel at UpScalio Customer Success, Service & Operations Department

based on 12 reviews

No travel

86%

Within city

14%

UpScalio Salaries in Customer Success, Service & Operations Department in India

Senior Executive 5 salaries	₹3 L/yr - ₹4 L/yr
Assistant Manager 4 salaries	₹9.5 L/yr - ₹12 L/yr
SME 3 salaries	₹3 L/yr - ₹3.7 L/yr
Customer Executive 3 salaries	₹3.2 L/yr - ₹3.2 L/yr
Executive 2 salaries	₹3 L/yr - ₹3.3 L/yr

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3.7

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3.5

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