Add office photos
Employer? Claim Account for FREE
Ujjivan Small Finance Bank
CompareProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews byExplore Reviews by Department
View All
• 425 Reviews
• 1.7k Reviews
• 645 Reviews
• 554 Reviews
• 78 Reviews
• 74 Reviews
Top Mentions
in Ujjivan Small Finance Bank Customer Success, Service & Operations Department Reviews
425 reviews found
Sort by:
Popular
Similar companies for Customer Success, Service & Operations Department
View More
Get interview-ready with top interview questions
View all 49 questions
asked in
AML and KYC Officer interview
Q4. How do you know the customer profile and transactions a ... read more
View answers (11) 
You are reading trusted reviews. Keep reading to find out more about
Ujjivan Small Finance Bank.
Discover interview dos and don'ts from real experiences
Top trending discussions
View All
Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers:
1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus
Position - manager
2. Infinite computer solutions - 30 lpa fixed
3. Deloitte - Still negotiating trying for 30-35 lpa
I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year.
Please let me know your insights.
Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
Got a question about Ujjivan Small Finance Bank?
Ask anonymously on communities.
Claim your company page and respond to reviews as an employer.
Jobs at Ujjivan Small Finance Bank
People also ask about Ujjivan Small Finance Bank's Customer Success, Service & Operations Department
Is Ujjivan Small Finance Bank's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 5k employee reviews, it's clear that most employees have a positive experience working at Ujjivan Small Finance Bank's Customer Success, Service & Operations Department. Company culture holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.7. Read reviews about company culture and career growth on AmbitionBox.
Does Ujjivan Small Finance Bank's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Ujjivan Small Finance Bank's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.9 out of 5, based on 5k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Ujjivan Small Finance Bank's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Ujjivan Small Finance Bank's Customer Success, Service & Operations Department, click here.
How is the work culture at Ujjivan Small Finance Bank's Customer Success, Service & Operations Department?
Work culture at Ujjivan Small Finance Bank's Customer Success, Service & Operations Department is rated 4.2 out of 5 by 5k employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Ujjivan Small Finance Bank's Customer Success, Service & Operations Department. To read reviews specifically about work culture at Ujjivan Small Finance Bank's Customer Success, Service & Operations Department, click here.
How is the job security at Ujjivan Small Finance Bank's Customer Success, Service & Operations Department?
Based on 5k reviews on AmbitionBox, Ujjivan Small Finance Bank's Customer Success, Service & Operations Department employees rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Ujjivan Small Finance Bank's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Ujjivan Small Finance Bank's Customer Success, Service & Operations Department, click here.
Is work from home available at Ujjivan Small Finance Bank's Customer Success, Service & Operations Department?
According to AmbitionBox, 4% of Ujjivan Small Finance Bank's Customer Success, Service & Operations Department employees work from home permanently, 93% work from the office, and 3% follow a hybrid model, based on 55 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Ujjivan Small Finance Bank's Customer Success, Service & Operations Department, click here.
How do I get a job at Ujjivan Small Finance Bank's Customer Success, Service & Operations Department?
To get a job at Ujjivan Small Finance Bank's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Ujjivan Small Finance Bank interview questions and practice your responses to prepare thoroughly.
Tell us how to improve this page.
- Home >
- Reviews >
- Ujjivan Small Finance Bank Reviews >
- Ujjivan Small Finance Bank Customer Success, Service & Operations Department Reviews Reviews
Work Policy at Ujjivan Small Finance Bank Customer Success, Service & Operations Department
i
Workplace policy may vary based on Department, Designation and
Location.
based on 55 reviews in last 6 months
Work from office
93%
Permanent work from home
4%
Hybrid
3%
3 days/week from office
2%
Other hybrid work policies
1%
Gender Based Ratings at Ujjivan Small Finance Bank Customer Success, Service & Operations Department
based on 416 reviews
Rated by 99
Women
Rated by 317
Men
Working Days at Ujjivan Small Finance Bank Customer Success, Service & Operations Department
based on 425 reviews
Monday to Saturday
41%
Alternate Saturday off
37%
Monday to Friday
17%
Rotational Shift
3%
Other
2%
Work Timings at Ujjivan Small Finance Bank Customer Success, Service & Operations Department
based on 425 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9am - 7pm)
51%
13%
8%
28% employees reported other strict timings
Shift Timings at Ujjivan Small Finance Bank Customer Success, Service & Operations Department
based on 425 reviews
Day shift
Night shift
99%
1%
Business Travel at Ujjivan Small Finance Bank Customer Success, Service & Operations Department
based on 425 reviews
Within city
49%
No travel
45%
Within country
5%
International travel
1%
|
Customer Care Representative
97
salaries
|  ₹1.8 L/yr - ₹5 L/yr |
|
Brach Operation Manager
89
salaries
| ₹3 L/yr - ₹8 L/yr |
|
Customer Relationship Officer
67
salaries
| ₹1.4 L/yr - ₹3.6 L/yr |
|
Branch Operation Officer
55
salaries
| ₹3 L/yr - ₹7 L/yr |
|
Deputy Manager
54
salaries
| ₹3 L/yr - ₹5.3 L/yr |
Explore more salaries
Office cab/shuttle
2 total
responses
Free meal
1 total
response
Health insurance
16 total
responses
Child care facility
5 total
responses
Compare Ujjivan Small Finance Bank with
Equitas Small Finance Bank
Compare
AU Small Finance Bank
Compare
Jana Small Finance Bank
Compare
Capital Small Finance Bank
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Rate your company