TimesPro Mumbai Reviews

Employer’s Response

Thank you for your feedback. We take all reviews seriously and are committed to fostering a transparent and supportive work environment. While we will review your concerns to enhance our processes, we wish to clarify that we do not issue Certificates for completing job tasks, as there are predefined KRAs in place. Each team member is informed about the grievance mechanism which assists in addressing complaints about work or managers. We uphold transparency in all our policies and procedures. If there is something you wish to highlight, we encourage you to reach out to your assigned HR representative or immediate supervisor/manager for resolution.

Employer’s Response

We regret to learn about your displeasure with the company's promotion process. As a meritocracy-driven organization, we are proud to have built a strong process on promotions. There are clear metrics to ensure fairness, consistency, and direct alignment with performance outcomes. Promotions are not automatic and are not tenure based. The process of promotions assesses staff members' consistent performance and potential. We strongly urge you to have a conversation with your reporting manager and HR Partner to work a plan to ensure your performance and potential improves. We wish you all the best.

Employer’s Response

We're sorry to hear that your time with us didn’t meet your expectations. TimesPro offers multiple platforms for raising concerns both named and anonymously while employed. It is unfortunate that you were unable to utilize any of those during the term of your association. Waiting until after leaving the organization undermines the effectiveness of any feedback. We would be glad if you can connect with the team directly about specific instances so that we can work on improving staff experience. We remain committed to fostering a supportive environment. Regards, Team PRO

Employer’s Response

Thank you for your input. We take all feedback seriously and would have appreciated the chance to address your concerns while you were part of the organization. TimesPro has comprehensive policies and channels, including direct access to leadership, to ensure that all issues are heard and resolved. We would be glad if you can connect with the team directly about specific instances so that we can work on improving staff experience. We remain committed to fostering a supportive environment. Regards, Team PRO

Employer’s Response

We're sorry to hear that your time with us didn’t meet your expectations. TimesPro offers multiple platforms for raising concerns both named and anonymously while employed. It is unfortunate that you were unable to utilise any of those during the term of your association. Waiting until after leaving the organization undermines the effectiveness of any feedback. We would be glad if you can connect with the team directly about specific instances so that we can work on improving staff experience. We remain committed to fostering a supportive environment. Regards, Team PRO