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Telstra

Compare

4.0

based on 243 Reviews

Filter reviews by

Telstra Customer Success, Service & Operations Department Reviews

Updated 7 Mar, 2025

Overall Rating

4.1/5

based on 23 reviews

Rating distribution

10 (43.5%)

8 (34.8%)

1 (4.3%)

0 (0%)

4 (17.4%)

Category Ratings

4.3

Salary

4.2

Work-life balance

4.1

Company culture

4.1

Work satisfaction

3.9

Skill development

3.7

Promotions

3.5

Job security

What employees say about Telstra?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

63% employees reported

Flexible timing

63% employees reported

No travel

53% employees reported

View more detailed insights

Gender based rating

4.8

Rated by Women

7 reviews

3.7

Rated by Men

15 reviews

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Explore Reviews by Department

View All

Customer Success, Service & Operations

4.1

• 23 Reviews

Engineering - Software & QA

3.9

• 89 Reviews

Engineering - Hardware & Networks

4.3

• 26 Reviews

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• 14 Reviews

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23 reviews found

Sort by: Popular

Senior Consultant in Bangalore Rural

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Feb 2021

Likes

Not professional

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Senior Strategy Manager in Bangalore / Bengaluru

Operations Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 13 Aug 2018

Likes

Good work life balance

Work-life balance - Good

Dislikes

Directionless leadership

Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Consultant

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 14 Sep 2018

Likes

great health insurance, morning shift and higher salary than any night shift centers

Salary - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

great company, i would even want to work there again if chances are given.

Work Details

Work days: Rotational Shift (Strict Timings)

Get interview-ready with top interview questions

View all 23 questions

Top trending discussions

View All

I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC -18 LPA + 2.5L variable. what is current value in market for Kubernetes skillset? How can I negotiate to get better offer?

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Jobs at Telstra

View all

SRE Lead

Bangalore / Bengaluru

4-10 Yrs

Not Disclosed

Customer Service Consultant

Bangalore / Bengaluru

1-2 Yrs

Not Disclosed

International Health & Safety Specialist

Bangalore / Bengaluru

3-8 Yrs

Not Disclosed

Customer Service SME

Pune

2-7 Yrs

Not Disclosed

Senior Network Software Engineering Specialist

Bangalore / Bengaluru

5-10 Yrs

Not Disclosed

Customer Service Consultant

Bangalore / Bengaluru

0-2 Yrs

Not Disclosed

Centre Operations Specialist

Bangalore / Bengaluru

5-7 Yrs

Not Disclosed

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 23 Telstra reviews submitted by Telstra employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Telstra is the right company for you. 63% of employees reported the worki...Read more

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Telstra Customer Success, Service & Operations Department Reviews Reviews

Telstra Salaries in Customer Success, Service & Operations Department in India

Assurance Consultant 18 salaries	₹4.9 L/yr - ₹8 L/yr
Consultant Quality Assurance 5 salaries	₹4.9 L/yr - ₹7 L/yr
Service Delivery Specialist 4 salaries	₹13.6 L/yr - ₹18.9 L/yr
Customer Service Executive 4 salaries	₹2.8 L/yr - ₹8 L/yr
Service Delivery Leader 4 salaries	₹40 L/yr - ₹55 L/yr