Tata Starbucks Customer Success, Service & Operations Department Reviews

Likes

Working at Tata Starbucks provides a vibrant environment where collaboration, innovation, and coffee passion thrive. I deeply value the company’s commitment to diversity, talent development, and delivering exceptional customer experiences.

Dislikes

At times, the operational demands can make it challenging to focus on creative initiatives and personal growth.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The policy and benefits are beyond the expectations

Dislikes

Politics and biased behaviour. Performers will not get any appreciation until, unless you are not doing buttering of your immediate reporting manager. Upper management blindly accept and trust the feedback of any employee without any proof.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Worst experience in Starbucks ever. I would say with a loud the promotion in Starbucks based is friends and family. As been working in company for maximum years 8.7 years with zero appreciation , no growth ladder and no one recognised your hard work you have done with many years while leaving company was least bother if you leavethem , leaders are very bias and they don't see a hard working employees they just are behind people who run behind them and give promotion to them . Unprofessional leaders are working with zero knowledge, skills , no management ethics just gossips , backbiting. And the people who really deserve are unnoticed and a bunch of district manager put them down as everyone knows the reality but no action has been taken till date . A company which I loved most put me down with tears , disrespect , I don't feel like going to any of the cafe . But the people I work was gem and they are real hero, and memories which I have spend will be cherished forever ....Read More

Dislikes

Bias leaders starting from HR to all operations , all are like friends and family no one take a action for the wrong ethic. And promote anyone who don't deserve a bit of it , IJP are for name sake ... everything is planned by them and it will be flow as they want.

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

Employees got paid during the lockdown. They took care of both vaccines. Three free drinks and one meal during the shift. Fun if you like talking to people, good for networking.

Dislikes

On paper shifts are 9 hours but we used to work for 12 hours most days. Again, that's a given for QSR in India and compared to others like McD, Domino's etc Starbucks is better in terms of employment opportunities and work benefits. I personally didn't like it cos Operations was not for me and as my store was super busy (understaffed) I didn't get much time to learn anything. It was a very monotonous job...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Increase communication skills

Dislikes

Nothing to say

Likes

Training

Dislikes

Salary is less in Star bucks

Likes

I like the Starbucks culture...the way company think about the employees & gives treatment to each an every partner...

Dislikes

Staff is not following the Starbucks culture....do favouritism....

Likes

Good maintaining life balance, 5 working days..

Dislikes

Management of ground level was very chip at all, DM is not supporting for everyone so many partiality for own relations employees. People's working in comfort zone due to lots of communications gaps and unexperienced Persons handling the store. Don't work in goa, no promotion changes for hardworking person.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.