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Costa Coffee

Compare

based on 118 Reviews

Filter reviews by

Costa Coffee Customer Success, Service & Operations Department Reviews

based on 10 reviews

Updated 6 Nov, 2024

Overall Rating

2.5/5

How AmbitionBox ratings work?

Category Ratings

2.6

Salary & Benefits

2.5

Skill development

2.4

Work-Life balance

2.2

Job Security

2.2

Promotions/Appraisal

2.2

Work Satisfaction

2.1

Company culture

Explore Reviews by Department

Customer Success, Service & Operations

2.5

• 10 Reviews

Food, Beverage & Hospitality

3.4

• 45 Reviews

Sales & Business Development

4.7

• 4 Reviews

10 reviews found

Sort by: Popular

Team Member in Gurgaon / Gurugram

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 01 Mar 2024

Likes

Its good for those who have passed 10+2 without any experience, because you will be working like a labour your whole shift under your managers.

Dislikes

No proper training of recipes, arrogant managers and no break time as discussed in interview, you will work 9hours for part time job which is terrible.

Work Details

Work days: Monday to Saturday (Strict Timings)

Assistant Cafe Manager in Gurgaon / Gurugram

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 18 Aug 2024

Likes

Nothing

Dislikes

Everything about the company specifically the management

Work Details

Work days: Monday to Saturday (Flexible Timings)

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Assistant Store Manager in Mumbai

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 08 Apr 2024

Likes

No comments

Dislikes

No words how to describe even I am not interested to write about this cheap company...

Work Details

Work days: Rotational Shift (Strict Timings)

Assistant Manager Operations in Vijayawada

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Nov 2023

Likes

Productive and fun place to work

Dislikes

No comments

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Assistant Manager in Jaipur

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 22 Mar 2023

Likes

There is no much under pressure in work, if you have good management skills.

Dislikes

management

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Store Manager in New Delhi

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 11 Aug 2023

Likes

Only salary

Dislikes

Behaviour, timing, black mailing

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Barista Supervisor in Gurgaon / Gurugram

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 13 Jun 2024

Likes

Flate white

Dislikes

Dry stock received

You are reading trusted reviews. Keep reading to find out more about Costa Coffee.

Shift Manager in Gurgaon / Gurugram

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 06 Nov 2024

Likes

Company and employees are very sporting

Dislikes

Nothing

Discover interview dos and don'ts from real experiences

Cafe Manager in Eros city, Gurgaon

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 28 Feb 2023

Likes

I would thanks to grown up my coffee knowledge and company does pay their salary on time, that what I like only.

Dislikes

Company's system, If I talk about upper level people, HR department, pay roll, project, vender, transportation and maintenance department overall worst and the company does not provide their CSA's salary in a sufficient package. So staff is run away most of the time. They hired me as a Café manager but without any training they do not have a training department too. Completely worst experience even I worked their without have an off for two months. Because of lack of salary. I faced it in Devyani international limited franchise outlet. There are lots of things there....Read More

Work Details

Work timings: Strict Timings

Restaurant Manager in N4 2DD

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 19 Nov 2023

Likes

Costa coffee only

Dislikes

They are only money oriented.

Return to all reviews

Top trending discussions

View All

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I’m 27, I’m looking for Career transition

Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 Costa Coffee reviews submitted by Costa Coffee employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Costa Coffee is the right company for you. 60% of employees rep...Read more

Home >
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Costa Coffee Reviews >
Costa Coffee Customer Success, Service & Operations Department Reviews Reviews

Gender Based Ratings at Costa Coffee Customer Success, Service & Operations Department

based on 10 reviews

Rated 3.2 for Salary & Benefits and 3.2 for Work-Life Balance

Rated 2.5 for Salary & Benefits and 2.4 for Skill Development

Working Days at Costa Coffee Customer Success, Service & Operations Department

based on 10 reviews

Monday to Saturday

60%

Rotational Shift

20%

Alternate Saturday off

20%

Work Timings at Costa Coffee Customer Success, Service & Operations Department

based on 10 reviews

Flexible timing

Strict (9am - 7pm)

Strict (10am - 8.30pm)

57%

14%

14%

15% employees reported other strict timings

Shift Timings at Costa Coffee Customer Success, Service & Operations Department

based on 10 reviews

Day shift

Night shift

67%

33%

Business Travel at Costa Coffee Customer Success, Service & Operations Department

based on 10 reviews

No travel

34%

Within country

33%

Within city

33%

Costa Coffee Salaries in Customer Success, Service & Operations Department in India

Cafe Manager 9 salaries	₹3.2 L/yr - ₹4.8 L/yr
Shift Manager 4 salaries	₹2.2 L/yr - ₹2.9 L/yr
Assistant Cafe Manager 2 salaries	₹3.6 L/yr - ₹3.8 L/yr
Assistant Store Manager 2 salaries	₹3.4 L/yr - ₹3.4 L/yr
Acting Area Manager 2 salaries	₹6 L/yr - ₹6 L/yr

Explore more salaries

Employee Benefits at Costa Coffee Customer Success, Service & Operations Department

Free meal

2 total responses

International/On-site exposure

1 total response

Health insurance

3 total responses

Child care facility

1 total response

+3 more benefits

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