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Costa Coffee

Compare

3.5

based on 128 Reviews

Filter reviews by

Costa Coffee Food, Beverage & Hospitality Department Reviews

Updated 15 Mar, 2025

Overall Rating

3.1/5

based on 46 reviews

Rating distribution

26 (56.5%)

9 (19.6%)

5 (10.9%)

0 (0%)

6 (13.0%)

Category Ratings

3.5

Salary

3.3

Skill development

2.9

Job security

2.9

Work-life balance

2.9

Work satisfaction

2.8

Company culture

2.7

Promotions

What employees say about Costa Coffee?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

38% employees reported

Flexible timing

81% employees reported

No travel

28% employees reported

View more detailed insights

Gender based rating

3.2

Rated by Women

3 reviews

3.0

Rated by Men

37 reviews

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Explore Reviews by Department

View All

Food, Beverage & Hospitality

3.1

• 46 Reviews

Customer Success, Service & Operations

2.5

• 10 Reviews

Sales & Business Development

4.7

• 4 Reviews

Merchandising, Retail & eCommerce

3.3

• 4 Reviews

Top Mentions in Costa Coffee Food, Beverage & Hospitality Department Reviews

46 reviews found

Sort by: Popular

Barista Coffee Maker in Chennai (working remotely)

Full Time

F&B Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 15 Nov 2024

Likes

Company Wise Good But Here People Not Good At All The Time Those Guys Are Change The MindSet EveryTime

Dislikes

Work Wise And Promotion

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Assistant Manager in Kozhikode

Full Time

F&B Service Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 15 Mar 2025

Likes

Nothing

Dislikes

No value for employees

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Store Manager in New Delhi

Full Time

F&B Service Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Feb 2024

Likes

Its great experience with good environment.. Supported management

Salary - Excellent
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Promotions - Poor

Assistant Restaurant Manager in Gurgaon / Gurugram

Full Time

F&B Service Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 01 Oct 2023

Likes

Good package

Salary - Good
Job security - Good

Dislikes

Management Working hours 10 and more than that

Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Store Manager in Nagpur

Full Time

Kitchen / F&B Production Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 04 Oct 2024

Likes

Guidance, please help me rejoining in this organization 🙏

Salary - Excellent
Skill development - Excellent
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

Job security

Job security - Poor

Shift Manager in Bangalore Rural

Full Time

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Oct 2023

Likes

Natura of coffee

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Need to give good salary to there performance

Work Details

Work days: Monday to Saturday (Flexible Timings)

Shift Supervisor in Mumbai

Full Time

F&B Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Jun 2023

Likes

Very bad management overall rating 1 star only

Dislikes

Worst experience

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Costa Coffee.

Barista Trainer in New Delhi

Full Time

F&B Service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 14 Jan 2025

Likes

Developing skills

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Reshuffle for the staff

Discover interview dos and don'ts from real experiences

C.S.A in Amritsar

Full Time

Kitchen / F&B Production Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Aug 2022

Likes

There is nothing to like in this company

Dislikes

There is no anything called management here, do not waste your time and energy, at the time of they make false commitment regarding your salary and designation at the time of interview. Moreover, they mention "PART TIME JOB" on appointment letter for 12-14 hour shift. Its a company of shear politics. There is -100 stars for job security, your resignation Or termination depends on your so called senior's mood. Above all there is nothing called upper management, it is also heard thar local senior managers are hiring staff by charging money from them, and to vacant post firing people for no reason to maintain their income. It's like SCAM....Read More

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Business Manager in New Delhi

Full Time

F&B Service Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Jul 2023

Likes

I have liked nothing..

Dislikes

I dislike everything about this company..

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Barista Lead in New Delhi

Full Time

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 08 Oct 2023

Likes

All good for me, becouse I m working as a Barista but I' ll do everything on my shift, Like taking order, collect payment, coffee making, hot section, could section, All this handling me, that's why I have some help of gain good knowledge ,

Skill development - Good

Dislikes

It's my thoughts May be duty timing is not good,

Job security - Poor
Work-life balance - Poor

Work Details

Work timings: Flexible Timings

Work related travel: This job involves International Travel.

Restaurant Cashier in Lucknow

Part Time

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Aug 2023

Likes

Yes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No i like it

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Assistant Store Manager in Gurgaon / Gurugram

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 16 Apr 2022

Likes

Good learning platform

Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Growth path

Work Details

Very good experience

Work days: Monday to Saturday

Head Waiter in Mumbai

F&B Service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 06 Jan 2021

Likes

All well . All were supportive.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good

Dislikes

Sometimes there is lot of politics between management onboard the ship.

Work Details

Its good . Its amazing

Work timings: Flexible Timings

Work related travel: This job involves International Travel.

sift menegar in Gurgaon / Gurugram

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 19 Apr 2022

Likes

so good company security work good

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Like this company Costa Coffee

Work Details

Yes I am happy working Costa Coffee

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Associate in Aerocity dehli

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Oct 2020

Likes

All good my exprience

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Amezing

Work timings: Flexible Timings

Work related travel: This is a desk job.

Commis III in Mumbai

Galley Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 07 Apr 2022

Likes

I like travelling I got a chance to travel around the world and i visit too many colleagues from different countries I learner a lot

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Some times some things will happens but Costa is good place t work

Work Details

Very nice

Work timings: Strict Timings

Assistant Manager in Lucknow

F&B Service Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 30 May 2022

Likes

incentive and Diwali bonus

Dislikes

Job not secure

Work Details

Not too Good it's average

Work days: Monday to Saturday (Flexible Timings)

Senior Technician in Gurgaon delhi

Housekeeping & Laundry Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 14 Aug 2021

Likes

Store instruments and equipment finishing are work done I like to do this work.

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

There is nothing to dislike.

Work Details

Its good i

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Executive in Basant lok

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Jan 2021

Likes

Good work environment , teammates are supportive, company policies are good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary is descent but career growth is slow

Work Details

The job is quite interesting, I struggle a bit in the beginning . I learnt everything on the job

Work timings: Flexible Timings

Top trending discussions

View All

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 46 Costa Coffee reviews submitted by Costa Coffee employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Costa Coffee is the right company for you. 38% of employees rep...Read more

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Costa Coffee Food, Beverage & Hospitality Department Reviews Reviews

Costa Coffee Salaries in Food, Beverage & Hospitality Department in India

Cafe Manager 24 salaries	₹2.8 L/yr - ₹5.5 L/yr
Shift Manager 20 salaries	₹1.8 L/yr - ₹4 L/yr
Assistant Cafe Manager 8 salaries	₹3.5 L/yr - ₹4.2 L/yr
Store Manager 8 salaries	₹3 L/yr - ₹5 L/yr
Area Operation Manager 6 salaries	₹5.8 L/yr - ₹8.5 L/yr