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61 Tata Starbucks Jobs

Assistant Store Manager

3-5 years

₹ 3.2 - 4.7L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Mumbai

1 vacancy

Assistant Store Manager

Tata Starbucks

posted 7d ago

Job Description

Role & responsibilities :


  • Completes store operational requirements by scheduling and assigning partners, following up on work results.
  • •Identifies current and future customer requirements by establishing rapport with customers and other partners who are in a position to understand service requirements.
  • •Maintains and models a calm demeanour during periods of high volume or unusual events. Continues to keep store operating to standard and sets a positive example for the shift team
  • •Exhibits a willingness and desire to share coffee knowledge and stories with others
  • •Displays a customer first attitude by training and holding partners accountable for delivering legendary customer service.
  • Solicits feedback from the customers.
  • Supervisory Responsibilities:
  • Interviewing & training partners, planning, assigning, and directing work
  • Regular interaction/ review with the team
  • Encourage team to take independent decisions.
  • Conduct goal setting.
  • Developing strategic and operational plans for the work group, managing execution, and measuring results
  • Review performance to achieve organizational goals.
  • Gather & evaluate employees performance.
  • Appraising performance
  • Addressing complaints and resolving problems.
  • Coaching, counselling, and disciplining
  • Ensures partners adhere to legal and operational compliance requirements.
  • Drives coffee conversations within the team and creates a culture of coffee appreciation.
  • Achieves financial objectives based on the annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank.
  • Ensures availability of merchandise and services by approving contracts, maintaining inventories
  • Maintains the stability and reputation of the store by complying with legal requirements.
  • Analyses sales figures and forecasting future sales volumes to maximise profits.
  • Manages and motivates the team to increase sales and ensure efficiency.
  • Manages stock levels and making key decisions about stock control.
  • Ensures standards for quality, customer service and health and safety are met.
  • Makes timely yet thoughtful decisions even when information is incomplete; considers multiple options/alternatives before committing to a course of action.
  • Maintains awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
  • Conducts regular store meetings.

Accountable to improve and increase store performance for the growth of the organisation.



Preferred candidate profile :

Minimum 12th pass (ideally, IHM student or hotel management graduate)

  • Latte Art expert
  • Has in-depth knowledge of Coffee

Perks and benefits :


5 days work week

Flexi Shift Option

Graduation Support Programme

Medical Insurance for self & parents

Retail Incentive

Emotional wellness support to partners & families



Employment Type: Full Time, Permanent

Read full job description

Tata Starbucks Interview Questions & Tips

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People are getting interviews at Tata Starbucks through

(based on 29 Tata Starbucks interviews)
Walkin
Company Website
Referral
Job Portal
30%
28%
14%
14%
14% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Tata Starbucks are saying

4.0
 Rating based on 17 Assistant Store Manager reviews

Likes

Employees got paid during the lockdown. They took care of both vaccines. Three free drinks and one meal during the shift. Fun if you like talking to people, good for networking.

Dislikes

On paper shifts are 9 hours but we used to work for 12 hours most days. Again, that's a given for QSR in India and compared to others like McD, Domino's etc Starbucks is better in terms of employment opportunities and work benefits. I personally didn't like it cos Operations was not for me and as my store was super busy (understaffed..Read More

Read 17 reviews

Assistant Store Manager salary at Tata Starbucks

reported by 66 employees with 1-9 years exp.
₹3 L/yr - ₹5 L/yr
11% less than the average Assistant Store Manager Salary in India
View more details

What Tata Starbucks employees are saying about work life

based on 652 employees
84%
59%
44%
72%
Flexible timing
Rotational Shift
Within city
Day Shift
View more insights

Tata Starbucks Benefits

Submitted by Company
5 days work week and flexible employment terms
Physical and Mental Wellness
Submitted by Employees
Free Food
Job Training
Health Insurance
Team Outings
Education Assistance
Soft Skill Training +6 more
View more benefits

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Tata Starbucks Mumbai Office Locations

View all
Mumbai Office
Headquarter
1002(B), 10th Floor, Tower 2, Indiabulls Finance Center, Senapathi Bapat Road, Elphinstone Road - West Mumbai
400013
Mumbai Office
Starbucks Coffee, Chhatrapati Shivaji International Airport area Mumbai
400099

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