Tata Communications Transformation Services Senior Customer Service Executive Reviews
based on 58 reviews
Updated 24 Oct, 2024
Overall Rating
4.0/5
How AmbitionBox ratings work?
Category Ratings
4.0
Job security
3.9
Work-life balance
3.7
Company culture
3.7
Work satisfaction
3.7
Skill development
3.6
Salary
3.5
Promotions
Tata Communications Transformation Services is rated
4.0 out of 5 stars on
AmbitionBox, based on 58 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Tata Communications Transformation Services is rated
4.0 out of 5 stars on
AmbitionBox, based on 58 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Tata Communications Transformation Services Senior Customer Service Executive Reviews
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58 reviews found
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Popular
Senior Customer Service Executive in
Patna
Full Time
·
Service Delivery Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
2.0
Job security
3.0
Promotions
2.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 09 Aug 2024
Likes
ok
Dislikes
Not that much good
Job security - Poor
Work satisfaction - Poor
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Pune
Full Time
·
Telecom Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
4.0
Skill development
5.0
Job security
2.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 19 Feb 2023
Likes
Job Security & work culture
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Salary, appraisal & allowance are low
Salary - Poor
Promotions - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Similar companies for Senior Customer Service Executive
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Salary
3.0
Skill development
5.0
Job security
5.0
Promotions
3.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 14 Sep 2022
Likes
Tata communication is good for employee
Salary - Excellent
Job security - Excellent
Promotions - Excellent
Company culture - Excellent
Dislikes
I dislike it is not good for client location no management brother about employee
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Pune
Full Time
·
Telecommunication Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
5.0
Job security
3.0
Promotions
2.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 18 Apr 2022
Likes
Good work environment and team mates are very supported
Job security - Excellent
Work-life balance - Good
Dislikes
there is lot of politics like salary incrment
Salary - Poor
Work satisfaction - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country, International Travel.
Senior Customer Service Executive in
Pune
Full Time
·
Quality Assurance and Testing Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 17 Apr 2022
Likes
Good place to work... management and company policy are also good.
Job security - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
Nothing
Work Details
Balance work life
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Senior Customer Service Executive in
Pune
Full Time
·
Telecommunication Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 11 Apr 2022
Likes
Overall good culture
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 17 Jul 2023
Likes
Job security...
Dislikes
poor HRs team, they will act with orders of operations managers, no proper increament and promotions, suffered lot and wasted more than 5 years working here..Poor senior management.. taking free salaries with retirement plan.
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Pune
Full Time
·
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 26 May 2022
Likes
No growth
Dislikes
No growth
Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Worst
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Mohali
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
1.0
Skill development
4.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 08 Apr 2023
Likes
Job Security .
Job security - Good
Dislikes
No Appraisal , Company takes Every Telecom Project and The Employes suffer in form of No appraisal , 0 promotions . Only Promotions and Appraisals are for Managers and above levels in telecom Operations and maintenance domain.
Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad
Senior Customer Service Executive in
Chennai
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
2.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 24 Oct 2024
Likes
Good work ethics
Strong POSH policies
Dislikes
No work life balance.
Job security - Poor
Promotions - Poor
Senior Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 13 Nov 2021
Likes
Good management
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
they is no dislike point in TCTS
Work Details
Good
Work days: Monday to Friday
(Flexible Timings)
Senior Customer Service Executive in
Noida
Full Time
·
Telecom Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
3.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 25 Apr 2022
Likes
Work culture
Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
The benifits of company are good.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Mumbai
Full Time
·
Cable Ops Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 11 Nov 2018
Likes
Job security
Skill development - Good
Job security - Excellent
Promotions - Good
Company culture - Good
Dislikes
Politics
Work Details
Work days: Rotational Shift
(Flexible Timings)
Senior Customer Service Executive in
Dighi
Networking Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
2.0
Skill development
5.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
5.0
Work-life balance
posted on 17 Jul 2022
Likes
I like the organisation and it’s policies but the middle level managers.
Job security - Excellent
Work-life balance - Excellent
Dislikes
It’s not employee oriented company. HR department is poor but speak like saint.
People also ask about Tata Communications Transformation Services's Senior Customer Service Executives
Is Tata Communications Transformation Services a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 58 employee reviews, it's clear that most senior customer service executives have a positive experience working at Tata Communications Transformation Services. Job security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.5. Read reviews about job security and career growth on AmbitionBox.
Does Tata Communications Transformation Services pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Tata Communications Transformation Services senior customer service executives rate their salary and benefits at 3.6 out of 5, based on 58 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tata Communications Transformation Services's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Tata Communications Transformation Services for senior customer service executives, click here.
How is the work culture at Tata Communications Transformation Services for Senior Customer Service Executives?
Work culture at Tata Communications Transformation Services for senior customer service executives is rated 3.7 out of 5 by 58 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tata Communications Transformation Services for senior customer service executives, click here.
How is the job security at Tata Communications Transformation Services for Senior Customer Service Executives?
Based on 58 reviews on AmbitionBox, Tata Communications Transformation Services's senior customer service executives rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Tata Communications Transformation Services, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Tata Communications Transformation Services for senior customer service executives, click here.
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