Tata Communications Transformation Services Senior Customer Service ExecutivePune Reviews
based on 23 reviews
Updated 7 Oct, 2024
Overall Rating
3.8/5
How AmbitionBox ratings work?
Category Ratings
4.1
Job Security
3.9
Work-Life balance
3.8
Work Satisfaction
3.8
Company culture
3.7
Skill development
3.5
Promotions/Appraisal
3.3
Salary & Benefits
Tata Communications Transformation Services is rated
3.8 out of 5 stars on
AmbitionBox, based on 23 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Tata Communications Transformation Services is rated
3.8 out of 5 stars on
AmbitionBox, based on 23 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Tata Communications Transformation Services Senior Customer Service Executive Pune Reviews
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23 reviews found
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Popular
Senior Customer Service Executive in
Pune
Full Time
·
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 07 Oct 2024
Likes
Leave policy
Dislikes
Many things to improve here
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Pune
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Jul 2023
Likes
Overall my favourite company where I would love to continue. Because of low pace in financial growth, looking for a change.
Dislikes
Pay scale is very less
Work Details
Work policy:
10 days in a month
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Pune
Full Time
·
Telecom Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 17 Sep 2023
Likes
Job security n Environment
Dislikes
Salary not increased as per experience
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Pune
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Aug 2023
Likes
Overall good learning opportunities are there
Dislikes
Nothing about to dislike TATA
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Pune
Full Time
·
Service Management Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 25 Jul 2023
Likes
Nothing
Dislikes
Everything. Management is very bad. Doesn't care about the employees.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Customer Service Executive in
Pune
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Sep 2023
Likes
Good environment
Dislikes
No problem in company
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Pune
Full Time
·
Telecom Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 09 Oct 2023
Likes
Culture,job security etc..
Dislikes
There is annually salary hike problem.
You are reading trusted reviews. Keep reading to find out more about
Tata Communications Transformation Services.
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Pune
Full Time
·
Telecommunication Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 18 Apr 2022
Likes
Good work environment and team mates are very supported
Dislikes
there is lot of politics like salary incrment
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country, International Travel.
Senior Customer Service Executive in
Pune
Full Time
·
Quality Assurance and Testing Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 17 Apr 2022
Likes
Good place to work... management and company policy are also good.
Dislikes
Nothing
Work Details
Balance work life
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Senior Customer Service Executive in
Pune
Full Time
·
Telecommunication Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 11 Apr 2022
Likes
Overall good culture
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Pune
Full Time
·
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 May 2022
Likes
No growth
Dislikes
No growth
Work Details
Worst
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Pune
Network Operation Center Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Jul 2022
Likes
Gud company
Dislikes
Less salary hike
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Pune
Telecom Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Apr 2022
Likes
All good work environment, help to improve career
Work Details
Good
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Pune
Procurement & Purchase Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 20 May 2021
Likes
Policies are upto the industry standard which is good
Dislikes
I found work culture and management very insensitivity towards mental and physical health/well being of employees.
It appears to be customer centric more than employee friendly.
Considering the ongoing pandemic scenario, the measures and support provided to employees supporting from office is not appreciable or even upto the mark.
Work Details
Very disturbed and unbalanced for me atleast
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Pune
Provisioning Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Feb 2022
Likes
Job security and opportunities
Dislikes
Reward and recognition, Salary not upto the market standards.
Work Details
Work life balance is partially available because employees need to work in shift.
People also ask about Tata Communications Transformation Services, Pune Senior Customer Service Executives
Is Tata Communications Transformation Services, Pune a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 23 employee reviews, it's clear that most senior customer service executives have an average experience working at Tata Communications Transformation Services, Pune. Job Security holds the highest rating at 4.1, while salary & benefits is rated the lowest amongst all factors at 3.3. Read reviews about job security and salary & benefits on AmbitionBox.
Does Tata Communications Transformation Services, Pune pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Tata Communications Transformation Services, Pune senior customer service executives rate their salary and benefits at 3.3 out of 5, based on 23 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tata Communications Transformation Services, Pune's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Tata Communications Transformation Services, Pune for senior customer service executives, click here.
How is the work culture at Tata Communications Transformation Services, Pune for Senior Customer Service Executives?
Work culture at Tata Communications Transformation Services, Pune for senior customer service executives is rated 3.8 out of 5 by 23 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tata Communications Transformation Services, Pune for senior customer service executives, click here.
How is the job security at Tata Communications Transformation Services, Pune for Senior Customer Service Executives?
Based on 23 reviews on AmbitionBox, Tata Communications Transformation Services, Pune's senior customer service executives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Tata Communications Transformation Services, Pune, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Tata Communications Transformation Services, Pune for senior customer service executives, click here.
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