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Tata Communications Transformation Services Senior Customer Service Executive Reviews

based on 58 reviews
Updated 24 Oct, 2024

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

4.0

Job security

3.9

Work-life balance

3.7

Company culture

3.7

Work satisfaction

3.7

Skill development

3.6

Salary

3.5

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58 reviews found

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People also ask about Tata Communications Transformation Services's Senior Customer Service Executives

Is Tata Communications Transformation Services a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 58 employee reviews, it's clear that most senior customer service executives have a positive experience working at Tata Communications Transformation Services. Job security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.5. Read reviews about job security and career growth on AmbitionBox.
Does Tata Communications Transformation Services pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Tata Communications Transformation Services senior customer service executives rate their salary and benefits at 3.6 out of 5, based on 58 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tata Communications Transformation Services's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Tata Communications Transformation Services for senior customer service executives, click here.
How is the work culture at Tata Communications Transformation Services for Senior Customer Service Executives?
Work culture at Tata Communications Transformation Services for senior customer service executives is rated 3.7 out of 5 by 58 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tata Communications Transformation Services for senior customer service executives, click here.
How is the job security at Tata Communications Transformation Services for Senior Customer Service Executives?
Based on 58 reviews on AmbitionBox, Tata Communications Transformation Services's senior customer service executives rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Tata Communications Transformation Services, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Tata Communications Transformation Services for senior customer service executives, click here.

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Gender Based Ratings for Tata Communications Transformation Services Senior Customer Service Executive

based on 57 reviews
3.6
Rated by 4 Women

Rated 3.3 for Work-life balance and 2.9 for Company culture

women
4.0
Rated by 53 Men

Rated 4.0 for Job security and 3.9 for Work-life balance

men

Working Days for Tata Communications Transformation Services Senior Customer Service Executive

based on 58 reviews
Monday to Friday
60%
Rotational Shift
33%
Monday to Saturday
7%

Work Timings for Tata Communications Transformation Services Senior Customer Service Executive

based on 58 reviews
Flexible timing
Strict (3.30am - 12.30am)
Strict (1am - 10pm)
64%
6%
6%
24% employees reported other strict timings

Shift Timings for Tata Communications Transformation Services Senior Customer Service Executive

based on 58 reviews
Day shift
Night shift
54%
46%

Business Travel for Tata Communications Transformation Services Senior Customer Service Executive

based on 58 reviews
No travel
76%
Within city
17%
International travel
5%
Within country
2%
78% more than the average Senior Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
2 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
3 total responses
childCareBenefits
Child care facility
2 total responses
+4 more benefits
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