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Tata Communications Transformation Services

Compare

based on 1.3k Reviews

Filter reviews by

Tata Communications Transformation Services Customer Service Associate Reviews

based on 3 reviews

i

Updated 12 Aug, 2024

Overall Rating

4.6/5

How AmbitionBox ratings work?

Category Ratings

4.7

Company culture

4.6

Job Security

4.6

Work-Life balance

4.6

Skill development

4.6

Work Satisfaction

3.6

Salary & Benefits

3.4

Promotions/Appraisal

3 reviews found

Sort by: Popular

Customer Service Associate in Chennai

Full Time

·

Telecom Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Aug 2024

Likes

Everything h

Dislikes

Delayed promotions and hike

Work Details

Work policy: 35 % WFH

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Pune

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 20 Apr 2023

Likes

Work culture is good

Dislikes

As I am worked in contract based, it's difficult to get on roll position in tcts

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Customer Service Associate in Chennai

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

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Skill Development

3.0

Company Culture

3.0

Work Satisfaction

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Salary & Benefits

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Job Security

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Work-Life Balance

posted on 10 Oct 2023

Likes

Employee care services were good

Dislikes

Salaries can be adjusted accordingly to the market

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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Team Lead in Indore

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Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

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Promotions/Appraisal

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Skill Development

3.0

Company Culture

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posted on 03 Oct 2024

Likes

Company is good but overall rating detoriate due to higher management policy.

Dislikes

Company need to evaluate their values and thinking for middle level employee position who were suffered due to selfishness of higher management.

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Customer Service Executive in Pune

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posted on 07 Dec 2024

Likes

Highly professional seniors who helps you throughout

Dislikes

Nothing is there to dislike

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

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posted on 19 Oct 2024

Likes

Tata, apart from the name nothing is liked

Dislikes

Biased and Favorism is overloaded

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Full Time

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Data Science & Machine Learning Department

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Overall Rating

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Skill Development

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posted on 11 Jul 2024

Likes

work satisfaction, less skill development program's

Dislikes

Less promotions,

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Pune

Full Time

·

IT Network Department

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Overall Rating

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Category Ratings

3.0

Promotions/Appraisal

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posted on 07 Oct 2024

Likes

Leave policy

Dislikes

Many things to improve here

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Team Lead in Surat

Full Time

·

Telecom Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 18 May 2024

Likes

Over all good for job

Dislikes

No proper IJP policy in company only portal available

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Service Executive in Chennai

Full Time

·

Service Delivery Department

4.0

Overall Rating

4.0

Category Ratings

3.0

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Company Culture

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posted on 29 May 2024

Likes

Work life balance and job security

Dislikes

Less learning opportunities and less ijps

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday

Work related travel: This is a desk job.

Customer Service Executive in Pune

Full Time

·

Telecom Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 Jun 2024

Likes

Tata communications women's policy

Dislikes

Night shift for girls

Senior Customer Service Executive in Chennai

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 05 Apr 2024

Likes

Good work life balance

Dislikes

Salary structure

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in New Delhi

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

4.0

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posted on 08 Apr 2024

Likes

work life balance

Dislikes

job Security

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Other Tata Communications Transformation Services Reviews

Service Delivery Manager in Pune

Full Time

·

IT Network Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 24 Jul 2024

Likes

Company working style and work life balance Work environment Security at workplace Collaboration

Dislikes

Less Salary hike and delayed promotions policy Lack of certification trainings Complexity in IJP

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Lead in Pune

Full Time

·

Telecom Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Promotions/Appraisal

2.0

Skill Development

4.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 26 Apr 2024

Likes

Nothing is better here . Short term project available. After project finished. They remove the employee now a days. There is no scope in telecom and tata communications . No job stability

Dislikes

No job stability. There is no scope in telecom company. After handover project they just layoff employees

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Senior Executive in Chennai

Full Time

·

Telecom Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 15 Aug 2024

Likes

Don't spoil your career in TCTS garbage company. This is the no:1 💩💩💩 company

Dislikes

Every thing is bad here. Especially management all the higher level management are very worst. Don't spoil your career here.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Network Engineer in Shimla (working remotely)

Full Time

·

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 30 Jul 2024

Likes

Nothing after working for so many years they have given us the separation letter without any proper reason.

Dislikes

There was no working hours. After having Saturday and Sunday off . I had to work on week offs also

Cluster Manager in Mumbai

Full Time

·

Telecom Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 11 May 2024

Likes

NA

Dislikes

Work life balance, Salary band & Stability issue. Totally depends on Customers and toxic environment work culture. Only make yes in manager things otherwise ready to face his anger.

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Senior Engineer in Pune

Full Time

·

IT Network Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 13 Dec 2024

Likes

Worst work culture. If anyone wish to join Tata communication for NBN Australian project I recommend Pls don't join

Dislikes

No employee benifits, toxic work environment and micro management

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Network Engineer in Chennai

Full Time

·

Service Delivery Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 20 Jun 2024

Likes

Work life balance is very good.

Dislikes

Appraisal promotion is not good as expected. For 2024 they given very less salary increment.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Assistant Manager in Pune

Full Time

·

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 06 Oct 2024

Likes

Job security and work while Life balance

Dislikes

Less chances of promotion after assistant manager onwards and less salary hike

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Lead in Hyderabad / Secunderabad

Full Time

·

Hardware Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 05 May 2024

Likes

Iam happy working along with TCTS,But no life balance

Dislikes

No Security even we believe Tata and working Since years on wards, Sudden make decision and Employee impacted their life

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Assistant Manager in Chennai

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

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Promotions/Appraisal

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Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 08 Oct 2024

Likes

Hybrid model Learning and development Work life balance

Dislikes

Salary Promotion Variable pay Hike Recognition

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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People also ask about Tata Communications Transformation Services's Customer Service Associates

How is Tata Communications Transformation Services to work for?

Tata Communications Transformation Services is rated 4.6 out of 5, based on 3 reviews by employees on AmbitionBox. Tata Communications Transformation Services is known for Company culture which is rated at the top and given a rating of 4.7. However, Career growth is rated the lowest at 3.4 and can be improved. To know first hand how it is like to work at Tata Communications Transformation Services read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Tata Communications Transformation Services?

According to AmbitionBox ratings, Tata Communications Transformation Services employees rate its salary and benefits as 3.6 out of 5. You can know more about Tata Communications Transformation Services Salaries at AmbitionBox

How is the work culture at Tata Communications Transformation Services?

Work culture is rated 4.7 at Tata Communications Transformation Services by 3 employees. While job security is rated 4.6 and work-life balance is rated 4.6 at Tata Communications Transformation Services. Read detailed reviews by employees of Tata Communications Transformation Services on AmbitionBox.

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Tata Communications Transformation Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 3 Tata Communications Transformation Services reviews submitted by Tata Communications Transformation Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tata Communi...Read more

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Tata Communications Transformation Services Reviews >
Tata Communications Transformation Services Customer Service Associate Reviews

Working Days for Tata Communications Transformation Services Customer Service Associate

based on 3 reviews

Monday to Friday

67%

Rotational Shift

33%

Work Timings for Tata Communications Transformation Services Customer Service Associate

based on 3 reviews

Strict (2pm - 11pm)

Strict (1pm - 10pm)

50%

50%

Shift Timings for Tata Communications Transformation Services Customer Service Associate

based on 3 reviews

Day shift

100%

Business Travel for Tata Communications Transformation Services Customer Service Associate

based on 3 reviews

No travel

67%

Within city

33%

Tata Communications Transformation Services Customer Service Associate Salary

based on 7 salaries

₹2.1 L/yr - ₹4.3 L/yr

15% more than the average Customer Service Associate Salary in India

View more details

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