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Swiggy

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3.8

based on 4.1k Reviews

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Swiggy Customer Care Executive Reviews

Updated 15 Oct, 2024
Overall Rating
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4.1/5
based on 25 reviews

Rating distribution

Category Ratings

4.2

Skill development

3.9

Company culture

3.9

Salary

3.7

Job security

3.7

Work-life balance

3.7

Promotions

3.6

Work satisfaction

What employees say about Swiggy?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

47% employees reported

Flexible timing

Flexible timing

75% employees reported

No travel

No travel

83% employees reported

View more detailed insights

Gender based rating

4.7
female

Rated by Women

9 reviews

3.7
male

Rated by Men

15 reviews

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25 reviews found

Sort by: Popular
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Day to Day Office
2w (edited)
greatking
·
A Team Lead
From PIP to Promotion – The Greatest Jugaad Story Ever!
Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇
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More about working at Swiggy
golden leaf award

#10 Best Tech Startup - 2022

golden leaf awardgolden leaf award

#7 Best Tech Startup - 2021

golden leaf awardgolden leaf award

#2 Best Mid-Sized Internet Company - 2021

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People also ask about Swiggy's Customer Care Executives

How is Swiggy to work for?
Swiggy is rated 4.1 out of 5, based on 25 reviews by employees on AmbitionBox. Swiggy is known for Skill development which is rated at the top and given a rating of 4.2. However, Work satisfaction is rated the lowest at 3.6 and can be improved. To know first hand how it is like to work at Swiggy read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Swiggy?
According to AmbitionBox ratings, Swiggy employees rate its salary and benefits as 3.9 out of 5. You can know more about Swiggy Salaries at AmbitionBox
How is the work culture at Swiggy?
Work culture is rated 3.9 at Swiggy by 25 employees. While job security is rated 3.7 and work-life balance is rated 3.7 at Swiggy. Read detailed reviews by employees of Swiggy on AmbitionBox.

Tell us how to improve this page.

Swiggy Customer Care Executive Reviews by Locations

Swiggy Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 25 Swiggy reviews submitted by Swiggy employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Swiggy is the right company for you. 47% of employees reported the working ...days at Swiggy as Rotational Shift. 75% employees reported the work timings at Swiggy as Flexible timing. Read more
Swiggy Customer Care Executive Salary
based on 126 salaries
₹0.7 L/yr - ₹5 L/yr
8% less than the average Customer Care Executive Salary in India
View more details
Employee Benefits for Swiggy Customer Care Executive
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
1 total response
officeGym
Office gym
1 total response
meal
Cafeteria
3 total responses
View All
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