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Swiggy

Compare

3.8

based on 3.8k Reviews

About
Reviews
3.8k
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20.8k
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408
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Swiggy Senior Customer Service Executive Bangalore / Bengaluru Reviews

based on 11 reviews

Updated 5 Dec, 2024

Overall Rating

4.3/5

How AmbitionBox ratings work?

Category Ratings

4.7

Salary & Benefits

4.6

Skill development

4.5

Company culture

4.5

Work-Life balance

4.3

Work Satisfaction

4.1

Job Security

3.8

Promotions/Appraisal

Swiggy is rated 4.3 out of 5 stars on AmbitionBox, based on 11 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

11 reviews found

Sort by: Popular

Senior Customer Service Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 05 Dec 2024

Likes

Management is too supportive.

Dislikes

Nothing as such.

Senior Customer Service Executive in Bangalore / Bengaluru

Full Time

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 25 Jul 2024

Likes

On time salary, cab facilities, fun activities, learnings, leaves, etc overall my company is best place to work.. I am missing my company.

Dislikes

Only thing I dislike in the office was my team leader Anithavalli Kollabattula. Annoying and irritating person I ever seen before in our company. Apart from her rest everything was super cool.

Work Details

Work policy: Night shifts will be work from home, day shift will be work from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

What people are saying about Swiggy

View All

hukumamatata

works at

Infosys

How the hell can you cook food and deliver it in just 10 minutes???

I was wondering the same thing last night.. Even my mother cannot cook food and hand it to me as fast as 10 minutes! Even maggi takes longer too cook, if you're cooking it properly. So how are Zepto, Swiggy and Zomato planning to do it? The answer is, highly unhealthy ultra processed half cooked food! No no, I am not saying that it'll be bad in taste, it'll be tasty as hell for sure, how else will they survive then, but I can vouch that this food will be highly ultraprocessed and unhealthy for us. Please don't sacrifice your health just to get food delivered in 10 minutes!

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Senior Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 14 Sep 2023

Likes

Everything good but sometimes management is ruined

Dislikes

No proper support for promotions

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 28 Jun 2023

Likes

Swiggy is one of best company equivalent to MNC'S and package is too good ,and those who are working at swiggy it makes them to balance work life and family easily .since I joined am completely satisfied and still about to complete same rest of years.

Dislikes

We are not prompted to work in one process should be flexible to work for any process irrespective of their interest.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Bangalore / Bengaluru

Silk borde Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 18 Sep 2022

Likes

It’s nice to work with Swiggy again thinking to work with Swiggy

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Bangalore / Bengaluru

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 11 Apr 2022

Likes

Good work environment and culture and supportive team leaders and every 3 months trip used to be there and enjoyed alot and had fun with colleagues and my rating for 10 I can give 08/10.

Dislikes

There was a lots of politics and the management was keep on changing and bringing new new rules and growth was impacting for the agents.

Work Details

Over all experience in swiggy was Awesome and outstanding

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Bangalore / Bengaluru

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 Dec 2019

Likes

gud company

Dislikes

nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Swiggy.

Senior Customer Service Executive in Bangalore / Bengaluru

Customer support Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

5.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 05 Feb 2019

Likes

Colleagues and salary in time!

Dislikes

Management!

Work Details

Hectic

Work timings: Flexible Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Senior Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

5.0

posted on 22 Dec 2023

Overall Rating

Senior Customer Service Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

1.0

posted on 03 Feb 2024

Overall Rating

Senior Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

5.0

posted on 06 Dec 2023

Overall Rating

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More about working at Swiggy

#10 Best Tech Startup - 2022

#7 Best Tech Startup - 2021

#2 Best Mid-Sized Internet Company - 2021

HQ - Bangalore,Karnataka, India
Internet
1k-5k Employees (India)
Logistics

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Swiggy reviews submitted by Swiggy employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Swiggy is the right company for you. 72% of employees reported the working ...days at Swiggy as Rotational Shift. 100% employees reported the work timings at Swiggy as Flexible timing. Read more