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Sutherland Global Services
based on 6.5k Reviews
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Full Time
Voice / Blended Department
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With pressure and more salary is that oksy for me but here high pressure low salary
Lot politics with managers and hrs
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Netflix Department
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Work from home
Systems provided by the company
Nice
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Payer Department
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Good place for freshers
Management
Work days:ย Monday to Friday (Strict Timings)
Gts /Air India Department
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Good
Good
Good
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
IT Consulting Department
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Overall very happy working there in-spite of night shift
not much salary increment given to experienced persons
Work days:ย Rotational Shift (Flexible Timings)
Top trending discussions
Full Time
Customer Success Department
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I love the atmosphere and how they treat
Cafeteria is good but the shopkeeper is very rude to all employees which is annoying , unclean restrooms , sometimes cab issues .
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Other Department
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Nothing intested
Performance ratings will be provides as per employees performance for overal financial year. Says that appraisal will be based on that rating but i never seen a transparent appraisal process means how much amount is going to increase for the particular rating.
Work policy: Untill they calls to come to office WFH runs.
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Service Delivery Department
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Nothing.
Worst company ever!!! No job security. Kochi site is the worst. They got more politics and people are very local with no sense of professionalism.
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Back Office Department
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Nothing to be liked about
Narcissistic management, unethical work culture, irrelevant management doesnโt know anything about the process. Quantity of work is celebrated quality is compromised
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Voice / Blended Department
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Good for gaining experience as a fresher.
1. Too much internal politics. 2. Promotions not based on the performance, most of the company managers doing their job in a wrong way. They are doing the power in a wrong way. 3. I have faced this problem, without any notice, in the end of the month they approved my resignation without notice period. They are doing with terminationin the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer....Read More
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Finance Department
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NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner
BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude....Read More
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Non Voice Department
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Salary is very good.
Nothing
Full Time
Customer Success, Service & Operations - Other Department
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Excellent environment for growth
Nothing
Full Time
Operations Support Department
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Good cordiantion between employees
Late Promotion and increment
Work days:ย Monday to Saturday (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Voice \/ Blended Department
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Everything
All Good no issues
Full Time
Service Delivery Department
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Everything here at sutherland is amazing and a great path for freshers.
The promotions amd appraisals are a bit slow but that depends on your capability as well.
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Voice / Blended Department
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Excellent company culture, excellent management, but predatory compansation packages. But if they seem justified to you, you'll feel at the right place
The compensation packages are as predatory as predatory can get, and every trick in the book used to maximize company profit.
Work policy: 3 days/week from office
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Non Voice Department
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Value to the employee Job security Leave approves immediately Day to day monitoring on performance and training accordingly
Work-life balance Salary is low
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Back Office Department
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Although I've only just begun my time with Company and have been working remotely, I'm excited to learn more about the company culture and benefits as I continue in my role.
While I enjoyed my experience in company, I felt that opportunities were often reserved for existing staff, rather than being awarded based on merit. I hope to see a more inclusive approach to career development in the future.
Full Time
Other Department
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There is nothing to like about the company.
There are infinite reasons: no job security, no professionalism, no humanity, senior management and HR are not co-operative, everyone is treated like a slave. Would never recommend anyone to join this company.
Work policy: 2 days/week from office
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Voice / Blended Department
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Getting salary on or before 31st.
No respect No inclusion or diversity as advertised. They ask you to put 10/10 while taking great place to work survey. Not great place to work. Toxic management Worst process for promotion. Even with 1 yr will get promoted but not tenured for more than 9 yrs Even an unknown HR will threaten you as if u made a big mistake in process and terminating us immediately.
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This job involves Travel Within City,ย Travel Within Country.
Full Time
IT Support Department
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As of now it is good company for freshers and lateral entry candidates and comparing to other BPO sector Sutherland is far better but directly is not good company
After 9 hours they ask to work and no compensation for over time works. After working hours they will consume your time in the name of huddle (meeting)
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Voice \/ Blended Department
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Company culture
Manager giving to much of pressure and there are targeting the person to make them relieving tha job not all managers some of theme like that . If the person is favour to them they always support them even though they made a mistake
Full Time
Operations Support Department
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Job security Company culture Good management
Processes not streamlined Interference by Jam team who have racial bias Top management doesnโt connect with managers
Work days:ย Monday to Friday (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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Nothing
Manager is completely biased, doesn't know how to manage team, dirty politics all around. We have a quality lead who actually doesn't know about technical query but he is quality head of a technical process
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