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3.7

based on 6.5k Reviews

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Sutherland Global Services Customer Service Representative Reviews

based on 6 reviews
Updated 6 Jan, 2025

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.5

Work Satisfaction

3.5

Skill development

3.4

Job Security

3.4

Salary & Benefits

3.3

Company culture

3.3

Work-Life balance

2.8

Promotions/Appraisal

Top Mentions in Sutherland Global Services Customer Service Representative Reviews

6 reviews found for "salary"

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Top trending discussions

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Career Growth
2w (edited)
a java developer
Seeking advice on current job
Current Job Situation: I’ve been working at TCS for over 2.5 years, with a total experience of 4.5 years. My salary is 9.6 LPA, and I work with technologies like Casper framework, HTML, CSS, JavaScript, JSP, Java, PL/SQL, and JBoss. While I have good job security and flexibility, I feel like I’m working with outdated technologies and have a lot of leisure time, which is affecting my motivation. Concerns: 1. Outdated Tech: I’m worried that working with older tech will limit future opportunities. Should I stay or move to a role with newer technologies? 2. Salary: Is my current package competitive for my experience? What salary should I aim for if I switch? Seeking Advice: What modern technologies should I learn to stay relevant?
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People also ask about Sutherland Global Services's Customer Service Representatives

Is Sutherland Global Services a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 6 employee reviews, it's clear that most customer service representatives have an average experience working at Sutherland Global Services. Work Satisfaction holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about work satisfaction and career growth on AmbitionBox.
Does Sutherland Global Services pay their Customer Service Representatives well?
According to AmbitionBox reviews, Sutherland Global Services customer service representatives rate their salary and benefits at 3.4 out of 5, based on 6 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Sutherland Global Services's customer service representatives salaries here and to read reviews specifically about salary and benefits at Sutherland Global Services for customer service representatives, click here.
How is the work culture at Sutherland Global Services for Customer Service Representatives?
Work culture at Sutherland Global Services for customer service representatives is rated 3.3 out of 5 by 6 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Sutherland Global Services for customer service representatives, click here.
How is the job security at Sutherland Global Services for Customer Service Representatives?
Based on 6 reviews on AmbitionBox, Sutherland Global Services's customer service representatives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Sutherland Global Services for customer service representatives, click here.

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Sutherland Global Services Customer Service Representative Reviews by Locations

Sutherland Global Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compan...y for you. 88% of employees reported the working days at Sutherland Global Services as Rotational Shift. 61% employees reported the work timings at Sutherland Global Services as Flexible timing. Read more
Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™

Gender Based Ratings for Sutherland Global Services Customer Service Representative

based on 33 reviews
4.3
Rated by 12 Women

Rated 4.4 for Skill Development and 4.4 for Job Security

women
3.2
Rated by 21 Men

Rated 3.2 for Salary & Benefits and 3.0 for Work Satisfaction

men

Working Days for Sutherland Global Services Customer Service Representative

based on 39 reviews
Rotational Shift
88%
Monday to Friday
8%
Monday to Saturday
4%

Work Timings for Sutherland Global Services Customer Service Representative

based on 39 reviews
Flexible timing
Strict (9.30pm - 6.30pm)
Strict (11.30pm - 6.30pm)
61%
4%
4%
31% employees reported other strict timings

Shift Timings for Sutherland Global Services Customer Service Representative

based on 39 reviews
Night shift
Day shift
50%
50%

Business Travel for Sutherland Global Services Customer Service Representative

based on 39 reviews
No travel
65%
Within city
27%
Within country
8%
Sutherland Global Services Customer Service Representative Salary
based on 111 salaries
₹1.3 L/yr - ₹4.8 L/yr
6% less than the average Customer Service Representative Salary in India
View more details
Employee Benefits for Sutherland Global Services Customer Service Representative
cab
Office cab/shuttle
2 total responses
officeGym
Office gym
1 total response
softskill
Job/Soft skill training
2 total responses
degree
Professional degree assistance
1 total response
+1 more benefit
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