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Startek

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3.2

based on 7.1k Reviews

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Startek Senior Customer Service Executive Gurgaon / Gurugram Reviews

based on 1 review
i
This rating is based on a small number of reviews, so it may not fully reflect the overall employee experience.
Updated 31 Oct, 2018

Overall Rating

3.0/5
How AmbitionBox ratings work?

Category Ratings

3.7

Job Security

3.5

Work-Life balance

3.3

Skill development

3.3

Promotions/Appraisal

3.1

Work Satisfaction

2.9

Salary & Benefits

2.7

Company culture

Top Mentions in Startek Senior Customer Service Executive Gurgaon / Gurugram Reviews

1 review found

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Top Startek Senior Customer Service Executive Interview Questions

asked in Senior Customer Service Executive interview
Q1. if customer start abusing you. How will you handle him?
View answers (2)
asked in Senior Customer Service Executive interview
Q2. How will you handle an angry customer?
View answers (2)
asked in Senior Customer Service Executive interview
Q3. What is Business processing outsourcing?
View answers (2)
asked in Senior Customer Service Executive interview
Q4. What is customer Service?
View answers (2)

Top trending discussions

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Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
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People also ask about Startek, Gurgaon / Gurugram Senior Customer Service Executives

How is Startek to work for?
Startek is rated 3.0 out of 5, based on 15 reviews by employees on AmbitionBox. Startek is known for Job Security which is rated at the top and given a rating of 3.7. However, Company culture is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at Startek read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Startek?
According to AmbitionBox ratings, Startek employees rate its salary and benefits as 2.9 out of 5. You can know more about Startek Salaries at AmbitionBox
How is the work culture at Startek?
Work culture is rated 2.7 at Startek by 15 employees. While job security is rated 3.7 and work-life balance is rated 3.5 at Startek. Read detailed reviews by employees of Startek on AmbitionBox.

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Startek Senior Customer Service Executive Reviews by Locations

Startek Gurgaon / Gurugram Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1 Startek review submitted by Startek employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Startek is the right company for you. 46% of employees reported the working ...days at Startek as Rotational Shift. 50% employees reported the work timings at Startek as Flexible timing. Read more

Gender Based Ratings for Startek Senior Customer Service Executive Gurgaon / Gurugram

based on 14 reviews
2.9
Rated by 6 Women

Rated 3.8 for Job Security and 3.6 for Work-Life Balance

women
3.3
Rated by 8 Men

Rated 3.4 for Work-Life Balance and 3.3 for Job Security

men

Working Days for Startek Senior Customer Service Executive Gurgaon / Gurugram

based on 15 reviews
Rotational Shift
46%
Monday to Friday
27%
Monday to Saturday
9%
Alternate Saturday off
9%
Other
9%

Work Timings for Startek Senior Customer Service Executive Gurgaon / Gurugram

based on 15 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9.30am - 6.30pm)
50%
20%
20%
10% employees reported other strict timings

Shift Timings for Startek Senior Customer Service Executive Gurgaon / Gurugram

based on 15 reviews
Day shift
100%

Business Travel for Startek Senior Customer Service Executive Gurgaon / Gurugram

based on 15 reviews
No travel
66%
Within country
17%
Within city
17%
Startek Senior Customer Service Executive Salaries in Gurgaon / Gurugram
based on 28 salaries
₹2 L/yr - ₹3.8 L/yr
23% less than the average Senior Customer Service Executive Salary in India
View more details
Employee Benefits for Startek Senior Customer Service Executive Gurgaon / Gurugram
cab
Office cab/shuttle
2 total responses
childCareBenefits
Child care facility
1 total response
healthInsurance
Health insurance
1 total response
meal
Cafeteria
2 total responses
+1 more benefit
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