South Indian Bank Customer Service Officer Reviews
based on 1 review
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 9 Jan, 2022
Overall Rating
5.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Company culture
5.0
Job Security
5.0
Salary & Benefits
4.0
Promotions/Appraisal
3.0
Skill development
3.0
Work Satisfaction
2.0
Work-Life balance
South Indian Bank is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
South Indian Bank is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Relationship Manager in
Coimbatore
Full Time
·
Lending Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 13 Jul 2024
Likes
Salary and Job security is there
Dislikes
Worklife balance is not there
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
New Delhi
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 01 Jul 2024
Likes
Only the salary and allowances
Dislikes
No work life balance and toxic work culture
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Associate in
New Delhi
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 11 Jul 2024
Likes
Salary is nice
Dislikes
Work culture and environment is toxic
Process Associate in
Thrissur
Full Time
·
Payroll & Transactions Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 18 Jun 2024
Likes
Company reputation
Dislikes
Not a perment job, slow salary hike
Customer Service Executive in
Ahmedabad
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Knowledge growth
Dislikes
Work life balance
Branch Manager in
Ernakulam
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 29 Jul 2023
Likes
Main advantage is the job security and somewhat achievable targets . A bank which embraces new technology and is a torch bearer in that aspect .
Dislikes
1. Most of the promotions are based on nepotism
2.Hardly shows professionalism in all aspects
3. Still follows a laggardly work culture and attitude .
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Durgapur
Full Time
·
Clerk Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 17 Sep 2023
Likes
Their salary structure as compare to other pvt Bank is good because they follow iba payscale but not sure for how long after the change in the administration.
Dislikes
Senior staff of the banks are useless they just want to sit and expect spoon feeding bank initiative taken by the head office are never been viewed seriously managers of the bank in fact assistant manager and the po just act that they are working but the reality is that they just wanna pas their time in side the bank
Sales Manager in
Hyderabad / Secunderabad
Full Time
·
Lending Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 24 Nov 2023
Likes
Work life balance, pay scale
Dislikes
Appraisal and promotion and transfers
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Branch Manager in
Chennai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Jan 2024
Likes
Salary and recognitions
Dislikes
I have no dislikes about the bank
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Sales Executive in
Kozhikode
Full Time
·
Marketing Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 03 Dec 2023
Likes
👍good working team
Dislikes
👍Do't dislike
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Other South Indian Bank Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Assistant Manager in
Kochi
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 10 May 2024
Likes
Salary assured for IBA pay scale staff. No assurance for CTC staff. Not sure what will happen in salary for IBA scale staffs in coming years.
Dislikes
Work culture and work life balance adversely affected after introduction of cluster system in 2021. Excellent in alloting huge targets but worst in getting assistance for departments in solving customer complaints. Mental and physical health of staff seriously affected. Threatening messages through WhatsApp. Have to contact customers through personal mobile so that staff has to attend customer while at home and holidays....Read More
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Officer in
Ludhiana
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 May 2024
Likes
Salary benefits
Dislikes
Worst Work Culture,don't waste your potential just for few more money.Huge Target Pressure and Politics, Nepotism at peak only malayali people sit and enjoy being here ,while other staff are tortured , harassed on daily basis.No matter how Educated,good Employee you're if you don't meet their Targets and don't Butter your senior each and every minute.People in Other part of India except kerela don't even know About Bank so think about it how difficult will be To meet Target,even if you meet Targets you have to Butter.If you like to get treated like animal then you guys can join...Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Branch Head in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Oct 2024
Likes
Currently there’s nothing to like in this company
Dislikes
We have vision less and aim less management currently . Regional head of Bangalore wre m Woking is totally biased and can never create a fruitful environment. We don’t know on what basis people gets promoted here . Today if bank offers VRS then min 300 people will resign immediately. Toxic culture here , only better to work in regional office or department here in this bank . All non performers r sitting RO Bangalore....Read More
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Assistant Manager in
Bangalore / Bengaluru
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 15 Jul 2024
Likes
Salary is the only aspect which may fetch a bit of attaraction, but even then the work load doesnt justify the salary
Dislikes
The structure is very rigid and conventional with least option flexibility. Banks are forcing for sales but with no framed strategy...not at all a recommendable job I must say.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Clerk in
Aruppukkottai
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 09 Oct 2024
Likes
Good working culture and happy to be a part of banking service.
Dislikes
Many good files are being get rejected making us feeling bad. Also implement of PEP for officers frighten us about job security.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Probationary Officer in
New Delhi
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 27 Jul 2024
Likes
Less Pressure
Salary, Perks & Other benefit
Dislikes
Words Would be Less to Describe the Disliking
Outdated Bank Policies
Terrible Management at top
No Vision to Serve & Retain Good Customers
No Marketing & Promotion Brand Name is hardly Known to people
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Assistant Manager and Credit Officer in
New Delhi
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 23 Oct 2024
Likes
Opportunity to learn more
Dislikes
Hierarchy power abuse and no credit given to work done
No recognition and credit is shared to other favourite person
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Branch Head in
Thrissur
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 23 Sep 2024
Likes
Salary and perks are good. But God only knows how long it will continue
Dislikes
There is no clear vision for the bank. Policies are changed frequently. Branch banking is like hell.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Assistant Manager in
Mysuru / Mysore
Full Time
·
Banking Operations Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 08 Nov 2024
Likes
Salary benifits
Dislikes
Non sense rules occurs on a monthly basis ....like circular... promotion policy only for community..higher ups only for scolding ...no work is done by them ...no staff productivity from top people
Assistant Manager in
New Delhi
Full Time
·
Lending Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 27 Oct 2024
Likes
Only salary is good rest too much of pressure
Dislikes
Too much of pressure from manager and higher ups
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
People also ask about South Indian Bank's Customer Service Officers
How is South Indian Bank to work for?
South Indian Bank is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
South Indian Bank is known for Company culture which is rated at the top and given a rating of 5.0. However, Work-Life balance is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at South Indian Bank read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at South Indian Bank?
According to AmbitionBox ratings, South Indian Bank employees rate its salary and benefits as 5.0 out of 5. You can know more about South Indian Bank Salaries at AmbitionBox
How is the work culture at South Indian Bank?
Work culture is rated 5.0 at South Indian Bank by 1 employees. While job security is rated 5.0 and work-life balance is rated 2.0 at South Indian Bank. Read detailed reviews by employees of South Indian Bank on AmbitionBox.