This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 30 Dec, 2019
Overall Rating
3.6/5
How AmbitionBox ratings work?
Category Ratings
3.6
Salary & Benefits
3.6
Work-Life balance
2.9
Company culture
2.9
Job Security
2.9
Skill development
2.9
Promotions/Appraisal
2.1
Work Satisfaction
Smart Customer Services is rated
3.6 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Smart Customer Services is rated
3.6 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
Sort by:
Popular
Team Lead
Lending Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Sep 2017
Likes
BECAUSE EVERY PERSON WHO IS WORKING IS THIS COMPANY IS ABLE TO DO AND KNOW ABOUT THE WORK PROPERLY.
Dislikes
NOTHING
Work Details
Work days: Monday to Saturday
Team Lead in
New Delhi
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 30 Dec 2019
Likes
Salary never got credited on time, no one escalation matrix,owner of the company does not treats the employee in proper manner.
Dislikes
Already mentioned
Work Details
Team leader
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Nirman vihar in
Nirman vihar
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 05 Apr 2023
Likes
the office staff is very nice
Dislikes
Work pressure
Telecalling Executive in
Nirman vihar Delhi
Full Time
·
Recovery department Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 09 Oct 2023
Likes
Hard working environment, good insensitive, good environment
Dislikes
Fixed salary, timing problem, salary deduction
Customer Support Executive in
Pune
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 26 Mar 2021
Likes
Increase growth..no one take serious about bpo..please look in to that organisation..improve it..
Dislikes
Na
Work Details
I m customer support Executive.. now I m in inbound process..
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Debt Recovery Agent in
New Delhi
Collection Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 May 2021
Likes
Nothing
Dislikes
Everything especially the working environment. This office devastated me because of which I am now afraid to work in any other organization.
Work Details
Pathetic
Work timings: Strict Timings
Work related travel:This is a desk job.
Collection Supervisor
Lending Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 21 Nov 2017
Likes
In the Recovery / collection of NBFC / Banking industries like agency, other than is batter option.
Dislikes
Other than poor of salary/appraisal growth.
Work Details
as a average
Work days: Monday to Saturday
(Strict Timings)
Computer Operator in
New Delhi
Lending Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Mar 2019
Likes
Thanks all of smart customer team.and special thanks MD mr Sumit Goel G and mr surander sir.its my pleasure I am working with smart customer .......
Thanks smart customer.
Rgds...
Amit Tyagi
Dislikes
I have no words for dislike smart customer service.
Thinks.
Work Details
Its my first job experience with smart customer service. All the office staff is will educate and all of serious of his official work . So it's my pleasure ...
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country.
People also ask about Smart Customer Services's Team Leads
How is Smart Customer Services to work for?
Smart Customer Services is rated 3.6 out of 5, based on 2 reviews by employees on AmbitionBox.
Smart Customer Services is known for Salary & Benefits which is rated at the top and given a rating of 3.6. However, Work Satisfaction is rated the lowest at 2.1 and can be improved. To know first hand how it is like to work at Smart Customer Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Smart Customer Services?
According to AmbitionBox ratings, Smart Customer Services employees rate its salary and benefits as 3.6 out of 5. You can know more about Smart Customer Services Salaries at AmbitionBox
How is the work culture at Smart Customer Services?
Work culture is rated 2.9 at Smart Customer Services by 2 employees. While job security is rated 2.9 and work-life balance is rated 3.6 at Smart Customer Services. Read detailed reviews by employees of Smart Customer Services on AmbitionBox.