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Smart Customer Services

Compare

4.0

based on 9 Reviews

Filter reviews by

Smart Customer Services Reviews

based on 9 reviews

Updated 20 Feb, 2024

Overall Rating

4.0/5

How AmbitionBox ratings work?

Category Ratings

4.1

Company culture

3.2

Work-Life balance

3.2

Work Satisfaction

3.0

Job Security

3.0

Promotions/Appraisal

2.5

Skill development

2.2

Salary & Benefits

Smart Customer Services is rated 4.0 out of 5 stars on AmbitionBox, based on 9 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

9 reviews found

Sort by: Popular

Nirman vihar in Nirman vihar

Full Time

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

1.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 05 Apr 2023

Likes

the office staff is very nice

Dislikes

Work pressure

Telecalling Executive in Nirman vihar Delhi

Full Time

Recovery department Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 09 Oct 2023

Likes

Hard working environment, good insensitive, good environment

Dislikes

Fixed salary, timing problem, salary deduction

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Customer Support Executive in Pune

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 26 Mar 2021

Likes

Increase growth..no one take serious about bpo..please look in to that organisation..improve it..

Dislikes

Work Details

I m customer support Executive.. now I m in inbound process..

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Debt Recovery Agent in New Delhi

Collection Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 21 May 2021

Likes

Nothing

Dislikes

Everything especially the working environment. This office devastated me because of which I am now afraid to work in any other organization.

Work Details

Pathetic

Work timings: Strict Timings

Work related travel: This is a desk job.

Team Lead in New Delhi

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 30 Dec 2019

Likes

Salary never got credited on time, no one escalation matrix,owner of the company does not treats the employee in proper manner.

Dislikes

Already mentioned

Work Details

Team leader

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Collection Supervisor

Lending Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 21 Nov 2017

Likes

In the Recovery / collection of NBFC / Banking industries like agency, other than is batter option.

Dislikes

Other than poor of salary/appraisal growth.

Work Details

as a average

Work days: Monday to Saturday (Strict Timings)

Team Lead

Lending Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 05 Sep 2017

Likes

BECAUSE EVERY PERSON WHO IS WORKING IS THIS COMPANY IS ABLE TO DO AND KNOW ABOUT THE WORK PROPERLY.

Dislikes

NOTHING

Work Details

Work days: Monday to Saturday

You are reading trusted reviews. Keep reading to find out more about Smart Customer Services.

Computer Operator in New Delhi

Lending Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 11 Mar 2019

Likes

Thanks all of smart customer team.and special thanks MD mr Sumit Goel G and mr surander sir.its my pleasure I am working with smart customer ....... Thanks smart customer. Rgds... Amit Tyagi

Dislikes

I have no words for dislike smart customer service. Thinks.

Work Details

Its my first job experience with smart customer service. All the office staff is will educate and all of serious of his official work . So it's my pleasure ...

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

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Top trending discussions

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Career Advice

2w (edited)

an associate technical leader

Toxic Work Environment

Hi Everyone. I recently joined a company to grow, but the work environment is toxic. The manager is rude, doesn’t guide, and gets angry when I ask questions. They rely on Excel for tasks instead of proper tools like Jira, and tasks lack clear details. Many seniors have quit, and the team is disorganized. HR couldn’t help, and the stress is affecting my mental health. Should I stay or resign? Will leaving early harm my career? If I stay, how can I manage this .without losing my peace?

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Smart Customer Services Reviews by Locations

Smart Customer Services New Delhi Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Smart Customer Services reviews submitted by Smart Customer Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Smart Customer Services is the right company for you...Read more

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Reviews >
Smart Customer Services Reviews

Working Days at Smart Customer Services

based on 9 reviews

Monday to Saturday

75%

Monday to Friday

25%

Work Timings at Smart Customer Services

based on 9 reviews

Flexible timing

Strict (9.30am - 6pm)

Strict (10am - 6pm)

60%

20%

Shift Timings at Smart Customer Services

based on 9 reviews

Day shift

100%

Business Travel at Smart Customer Services

based on 9 reviews

No travel

34%

Within country

33%

Within city

33%

Smart Customer Services Salaries in India

Collections Executive 5 salaries	₹1.8 L/yr - ₹3 L/yr
Team Lead 5 salaries	₹3 L/yr - ₹4.2 L/yr
Telecaller 5 salaries	₹1 L/yr - ₹2.6 L/yr
Customer Service Executive 4 salaries	₹1 L/yr - ₹5 L/yr
Field Executive 4 salaries	₹1 L/yr - ₹3.2 L/yr