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Smart Customer Services

4.0
based on 9 Reviews

Working at Smart Customer Services

Company Summary

Overall Rating

4.0/5
based on 9 reviews
highly rated categories
Highly rated for

Company culture

highly rated categories
Critically rated for

Salary, Skill development, Promotions

Work Policy
Monday to Saturday
Monday to Saturday
75% employees reported
Flexible timing
Flexible timing
60% employees reported
No travel
No travel
34% employees reported
Day shift
Day shift
100% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
Office cab/shuttle
1 employee reported
Child care facility
Child care facility
1 employee reported
Free meal
Free meal
1 employee reported
Office gym
Office gym
1 employee reported
View all benefits

About Smart Customer Services

Founded in--
India Employee Count11-50
Global Employee Count--
HeadquartersDelhi
Office Locations
--
Website--
Primary Industry
--
Other Industries
--
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Smart Customer Services Ratings

based on 9 reviews

Overall Rating

4.0/5
How AmbitionBox ratings work?
5
4
4
1
3
3
2
0
1
1

Category Ratings

4.1

Company culture

3.2

Work-life balance

3.2

Work satisfaction

3.0

Job security

3.0

Promotions

2.5

Skill development

2.2

Salary

Smart Customer Services is rated 4.0 out of 5 stars on AmbitionBox, based on 9 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more

Smart Customer Services Reviews

Compare Smart Customer Services with Similar Companies

Smart Customer Services
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Overall Rating
4.0/5
based on 9 reviews
3.6/5
based on 38.9k reviews
3.7/5
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3.7/5
based on 52.7k reviews
Highly Rated for
Company culture
Job security
Job security
Work-life balance
Job security
Critically Rated for
Salary
Skill development
Job security
Salary
Promotions
Work satisfaction
Promotions
Salary
Work satisfaction
Promotions
Salary
Primary Work Policy
-
Hybrid
85% employees reported
Work from office
80% employees reported
Hybrid
61% employees reported
Rating by Women Employees
4.3
Good
rated by 3 women
3.7
Good
rated by 11.6k women
3.8
Good
rated by 25.8k women
3.8
Good
rated by 15.1k women
Rating by Men Employees
3.4
Average
rated by 6 men
3.6
Good
rated by 24.7k men
3.6
Good
rated by 58.1k men
3.7
Good
rated by 35.2k men
Job security
3.0
Average
4.1
Good
4.5
Good
3.8
Good
View more

Smart Customer Services Salaries

Smart Customer Services salaries have received with an average score of 2.2 out of 5 by 9 employees.

Team Lead

(5 salaries)
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₹3 L/yr - ₹4.2 L/yr

Back end Executive

(5 salaries)
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₹2.4 L/yr - ₹3.2 L/yr

Collections Executive

(5 salaries)
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₹1.8 L/yr - ₹3 L/yr

Telecaller

(5 salaries)
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₹1.1 L/yr - ₹2.6 L/yr

Debt Recovery Agent

(4 salaries)
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₹2 L/yr - ₹4.6 L/yr

Telecalling Executive

(4 salaries)
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₹1.2 L/yr - ₹2.7 L/yr

Field Executive

(4 salaries)
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₹1 L/yr - ₹3.3 L/yr

Customer Service Executive

(4 salaries)
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₹1 L/yr - ₹5 L/yr

Tracer

(2 salaries)
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₹1.6 L/yr - ₹2.1 L/yr

Supervisor

(2 salaries)
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₹3.7 L/yr - ₹4.7 L/yr

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Smart Customer Services FAQs

Where is the Smart Customer Services headquarters located?
Smart Customer Services is headquartered in Delhi.
How many employees does Smart Customer Services have in India?
Smart Customer Services currently has approximately 10+ employees in India.
Does Smart Customer Services have good work-life balance?
Smart Customer Services has a work-life balance rating of 3.2 out of 5 based on 9 employee reviews on AmbitionBox. 44% employees rated Smart Customer Services 3 or below, while 56% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Smart Customer Services reviews for more details
Is Smart Customer Services good for career growth?
Career growth at Smart Customer Services is rated as moderate, with a promotions and appraisal rating of 3.0. 44% employees rated Smart Customer Services 3 or below, while 56% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Smart Customer Services reviews for more detailed insights.
What are the pros and cons of working in Smart Customer Services?
Working at Smart Customer Services comes with several advantages and disadvantages. It is highly rated for company culture. However, it is poorly rated for salary & benefits, skill development and promotions / appraisal, based on 9 employee reviews on AmbitionBox.
Smart Customer Services Overview
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