Foundever Customer Service Professional Reviews

Likes

Work from home, interview process

Dislikes

Everything. Women security is a joke here. Sick leave is a total mess, you need medical record to prove n take leave, even then they minus if from comp off or CL. If SL is taken without medical record it is unplanned absence. I have my 12 days of SL intact while it is almost year end. They think all possible ways to decline your PL or CL. Complaints are waste of time, those who complain gets terminated or changed to different team but the person on whom complaint was made stays happy n secured. I am giving stars only because company was too good while I joined but not anymore. Incentive stopped. No proper hike,some changes are made to payslip details n they say it's hike. This is made in such way that even after years I didn't get medical insurance and am still in esi level. Toxic work place, your efforts are not enough, profit matters more sales even if cx has technical issue<mark style="background-color: #fff5e4;">. They try hard not to get you promotion</mark>. JUST don't join here. You have to purely bend to higher authority, so you will get Saturday and Sunday off. Others don't get these and always get offs on weekdays only when there is no to less work. When you are bachelor or unmarried, your preference doesn't matter. They say married PPL deserve those preference....Read More

Work Details

Work policy: Not defined

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Things I liked was, we had a amazing floor with carrom and Television as it was chat process, got to make many friends and the Manager was supportive in fun work culture thing.

Dislikes

There was no increment after 6 months or not even after a year, no support in terms of growth from management, the system we were using was lagging everyday which ruined the mood to work or solve customer issue. Foundever sitel says Drug free company meanwhile walk out the door and yousee 80% people smoking in smoking zone, I also spotted gutka wrappers in toilets and also heard employees that were carrying drugs. Canteen food is the worst with high price. Also the canteen is made an award ceremony hall in every 3 months coz of which employees face issue having food for whole day. No appraisal, no party, our process was just coming to work....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

People work culture, Interaction between the co workers, easily merging people's.

Dislikes

There is no increment received, no promotions and no learnings.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

On time salary. Supportive supervisors.

Dislikes

Less salary. Got getting leaves when required. Promotion procedure takes lots of time.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Working sitel india is good Start your career as fresher

Dislikes

There is no salary increment

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nice team

Dislikes

no Appraisal

Work Details

nice

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work environment

Dislikes

No salary increment.

Work Details

Boring

Work days: Rotational Shift (Flexible Timings)

Likes

Environment

Dislikes

Salary/Appraisal

Work Details

Enjoyable

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.