ShopSe Customer Success, Service & Operations Department Reviews

Likes

Nothing much which I can say standsout and is not there in any other company

Dislikes

balance. HR department operates solely under the CEO's directives. Lack of fundamental HR policies or clear guidelines with supporting documentation. Mandatory six-day work weeks with no option for work from home. Inadequate leave policy without provision for leave encashment. Business experiencing a decline without a strategic planin place. Several senior-level employees have departed in the past four months. Deductions from fixed salaries occur without explanation or consultation with employees, with HR backing this practice without justification. Adoption of a hire-and-fire approach to employment. Uncertain Directions: Ever-Shifting Business Plans Lack Necessary Support for Success. Excessive promises to merchants and inadequate follow-through in delivery. It appears they're facing challenges securing funding from investors, and the current funds may not last much longer. Product is not scalable. HR resorts to despicable and spurious gimmicks at the cost of company and managements reputation....Read More

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

There's nothing specific I can point out if you're considering joining this organization for the long term.

Dislikes

Founders lack foresight. Absence of job security. Excessive focus on work with little regard for work-life balance. HR department operates solely under the CEO's directives. Lack of fundamental HR policies or clear guidelines with supporting documentation. Mandatory six-day work weeks with no option for work from home. Inadequate leave policy without provision for leave encashment. Business experiencing a decline without a strategic plan in place. Several senior-level employees have departed in the past four months. Deductions from fixed salaries occur without explanation or consultation with employees, with HR backing this practice without justification. Adoption of a hire-and-fire approach to employment. Uncertain Directions: Ever-Shifting Business Plans Lack Necessary Support for Success. Excessive promises to merchants and inadequate follow-through in delivery. It appears they're facing challenges securing funding from investors, and the current funds may not last much longer. Product is not scalable. HR resorts to despicable and spurious gimmicks at the cost of company and managements reputation. ADVICE TO MANAGEMENT Transparency is essential for fostering growth and setting achievable goals. It's imperative to engage with employees, acknowledge their concerns, and implement effective HR policies to ensure a better workplace environment. The HR department encourages and monitors employees to maintain a roster, urging them to leave positive reviews on Glassdoor and good reviews on Play store for their customer/merchant app....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Ample learning opportunities.

Dislikes

Can be more flexible

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nice place work here.

Dislikes

No dislikes

Likes

Great work culture Helping staff

Dislikes

Far from metro station

Likes

nothing

Dislikes

Poor people, unethical eating investors money

Work Details

Work policy: random and no policy

Work days: Monday to Friday

Likes

Good

Dislikes

Nothing