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Lenskart Customer Success, Service & Operations Department Reviews

Updated 1 Apr, 2025
Overall Rating
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3.2/5
based on 397 reviews

Rating distribution

Category Ratings

3.3

Skill development

3.1

Salary

3.0

Work-life balance

3.0

Work satisfaction

2.9

Company culture

2.9

Job security

2.8

Promotions

What employees say about Lenskart?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

85% employees reported

Rotational Shift

Rotational Shift

46% employees reported

Flexible timing

Flexible timing

45% employees reported

No travel

No travel

60% employees reported

Gender based rating

2.9
female

Rated by Women

84 reviews

3.3
male

Rated by Men

303 reviews

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Top Mentions in Lenskart Customer Success, Service & Operations Department Reviews

397 reviews found

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Top Lenskart Interview Questions

Q1. How did u refine the refraction correction
Q2. How to segregate target for staff

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Q3. when the customer speaks rude what will be your response
Q4. How do you attend the customer and close the sales without walking out ?
Q5. What is audit and type of audit
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People also ask about Lenskart's Customer Success, Service & Operations Department

Is Lenskart's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 396 employee reviews, it's clear that most employees have an average experience working at Lenskart's Customer Success, Service & Operations Department. Skill development holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about skill development and career growth on AmbitionBox.
Does Lenskart's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Lenskart's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.1 out of 5, based on 396 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Lenskart's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Lenskart's Customer Success, Service & Operations Department, click here .
How is the work culture at Lenskart's Customer Success, Service & Operations Department?
Work culture at Lenskart's Customer Success, Service & Operations Department is rated 2.9 out of 5 by 396 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Lenskart's Customer Success, Service & Operations Department, click here .
How is the job security at Lenskart's Customer Success, Service & Operations Department?
Based on 396 reviews on AmbitionBox, Lenskart's Customer Success, Service & Operations Department employees rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Lenskart's Customer Success, Service & Operations Department. To read reviews about job security at Lenskart's Customer Success, Service & Operations Department, click here .
Is work from home available at Lenskart's Customer Success, Service & Operations Department?
According to AmbitionBox, 4% of Lenskart's Customer Success, Service & Operations Department employees work from home permanently, 85% work from the office, and 11% follow a hybrid model, based on 113 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at Lenskart's Customer Success, Service & Operations Department?
To get a job at Lenskart's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Lenskart interview questions and practice your responses to prepare thoroughly.

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