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Shoppers Stop Customer Service Associate Reviews

based on 37 reviews
Updated 24 Nov, 2024

Overall Rating

4.6/5
How AmbitionBox ratings work?

Category Ratings

4.8

Job Security

4.8

Skill development

4.6

Work-Life balance

4.4

Work Satisfaction

4.2

Company culture

3.9

Salary & Benefits

3.5

Promotions/Appraisal

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People also ask about Shoppers Stop's Customer Service Associates

How is Shoppers Stop to work for?
Shoppers Stop is rated 4.6 out of 5, based on 37 reviews by employees on AmbitionBox. Shoppers Stop is known for Job Security which is rated at the top and given a rating of 4.8. However, Career growth is rated the lowest at 3.5 and can be improved. To know first hand how it is like to work at Shoppers Stop read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Shoppers Stop?
According to AmbitionBox ratings, Shoppers Stop employees rate its salary and benefits as 3.9 out of 5. You can know more about Shoppers Stop Salaries at AmbitionBox
How is the work culture at Shoppers Stop?
Work culture is rated 4.2 at Shoppers Stop by 37 employees. While job security is rated 4.8 and work-life balance is rated 4.6 at Shoppers Stop. Read detailed reviews by employees of Shoppers Stop on AmbitionBox.

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Gender Based Ratings for Shoppers Stop Customer Service Associate

based on 30 reviews
4.1
Rated by 5 Women

Rated 4.8 for Work-Life Balance and 4.8 for Skill Development

women
4.7
Rated by 25 Men

Rated 4.9 for Job Security and 4.8 for Skill Development

men

Working Days for Shoppers Stop Customer Service Associate

based on 37 reviews
Rotational Shift
44%
Other
30%
Monday to Friday
22%
Alternate Saturday off
4%

Work Timings for Shoppers Stop Customer Service Associate

based on 37 reviews
Flexible timing
Strict (1pm - 10.30pm)
Strict (1pm - 10pm)
70%
4%
4%
22% employees reported other strict timings

Shift Timings for Shoppers Stop Customer Service Associate

based on 37 reviews
Day shift
100%

Business Travel for Shoppers Stop Customer Service Associate

based on 37 reviews
Within city
57%
No travel
32%
Within country
7%
International travel
4%
Shoppers Stop Customer Service Associate Salary
based on 48 salaries
₹1.2 L/yr - ₹3.5 L/yr
15% less than the average Customer Service Associate Salary in India
View more details
healthInsurance
Health insurance
3 total responses
softskill
Job/Soft skill training
6 total responses
meal
Cafeteria
3 total responses
retirement
Retirement benefits
0 total responses
View All
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