Shoppers Stop Customer Service Desk Member Reviews
based on 3 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 29 Oct, 2024
Overall Rating
4.0/5
How AmbitionBox ratings work?
Category Ratings
4.7
Company culture
4.7
Job Security
4.5
Salary & Benefits
4.4
Promotions/Appraisal
4.0
Work-Life balance
4.0
Skill development
4.0
Work Satisfaction
Shoppers Stop is rated
4.0 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Shoppers Stop is rated
4.0 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
Sort by:
Popular
Customer Service Desk Member in
Lucknow
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 10 Feb 2023
Likes
Shoppers Stop is a great place to work...
For insiders there are very less chances of Promotion/Appraisal, even if, they are promoted, the increment in the salary is very less
For Outsiders, the appointed person will get more salary compared to the one who has been internally promoted...
PERSONAL SHOPPER — Rs. 25000/month (for Outsiders who are selected as PS)
PERSONAL SHOPPER — Rs. 18000/month (for internally promoted)...Read More
Dislikes
Chances of Internal Promotion is very bleak.
One always attempts to gain favour of Department Managers to get promotion in Salary and Posts
There is a wider gap in the salary paid to the one who is internally promoted and to the one who is externally selected!!!!
For externals the salary is awesome...
For internals it's just a growth of few thousand rupees...
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Store Manager in
Hyderabad / Secunderabad
Full Time
·
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Oct 2024
Likes
Good for future Growth. Handling smooth operation. Smooth SOP.
Definitely we can balance work life and family life.
Dislikes
Store to store Politics are there.
Worst in chiller politics
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Sales Executive in
New Delhi
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 25 Jul 2024
Likes
The environment is very good and the senior’s are also very kind with employee
Dislikes
The work burden is not good they should increase their manpower
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Kolkata
Full Time
·
Retail Store Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 29 May 2024
Likes
I got a lot of exposure to learn and grow
Dislikes
Salary compensation and increment is not as per the industry standards. Incentive scheme need to upgrade.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Marketing Manager in
Mumbai
Full Time
·
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Culture…thank you
Dislikes
Nothing ..thank you
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Team Lead in
Jammu (working remotely)
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 04 Dec 2024
Likes
Team management is good & supportive.
Dislikes
Underpaid
Team Lead in
Ludhiana
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 15 Oct 2024
Likes
My work
Dislikes
Working with sop and job politics
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Deputy Manager in
Mumbai
Full Time
·
Fashion & Accessories Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 15 Oct 2024
Likes
Company culture
Dislikes
Promotion and appraisals
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Senior Sales Executive in
Aurangabad
Full Time
·
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Oct 2024
Likes
Very good company
Dislikes
No any dislike
Sales Executive in
Varanasi
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Sep 2024
Likes
Yes
Dislikes
Yes sales job sales
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Sales Executive in
Mumbai
Full Time
·
Sports Staff and Management Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Aug 2024
Likes
Good salary and benefits
Dislikes
Shift timing
Other Shoppers Stop Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Deputy General Manager in
Mumbai
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Oct 2024
Likes
Open Office culture, even Top Management seats in Cubical No cabins, one can walk to anyone for Help and share Ideas, Casual dressing for all days Good for Young people also
Dislikes
Not Much
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Department Manager in
Lucknow
Full Time
·
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 09 Oct 2024
Likes
There is no night shift
Dislikes
1). DM are not given respect
2). There is no learning and manager have to be available on floor only
3). Politics is there
4). Senior make fun of DM infront of other colleagues
5). DM always face man power issue
6). There are many more points
Fashion Consultant in
Mumbai (working remotely)
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Oct 2024
Likes
Career growth I want but still don't chance each and every employee hire out side not internally growth
Dislikes
Currently I work in shoppers Stop Vashi shopper Stop Vashi management very bad 😞
Manager in
Mumbai
Full Time
·
Merchandising & Planning Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Oct 2024
Likes
Salary was on time
Dislikes
Everything
1. No work life balance
2. It’s all about buttering
3. Your hard work never pays off
4. Office politics
5. Extremely partial
6. Horrible appraisals
Work Details
Work policy:
Once a week you can work from home
Work days: Monday to Friday
(Strict Timings)
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Oct 2024
Likes
To respect all the employees or supportive dms & higher authority and all of us help me to motivate. Shoppers stop such a wonderful platform which you grow up a high level .
Dislikes
Low salaries that entry level and mid management salaries very low. Staff do their job properly but without enthusiasm
Fashion Consultant in
Lucknow
Full Time
·
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 03 Oct 2024
Likes
timing and hard work.
Dislikes
job is not secure in shoppers stop. promotion and increment way is very partiality full in senior level of company.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Department Manager in
Pune
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 28 Aug 2024
Likes
Working at Shoppersstop , best part was my team which supported me a lot . Brand staff are very experienced with good knowledge.
Dislikes
Partiality between the Managers because of the age gap and experience . If you are new get ready to know more in few months.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Legal Manager in
Mumbai
Full Time
·
Legal Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 13 Jul 2024
Likes
On time salary
Dislikes
Lack of vision. Micro management. No Growth. HR department is acting biased towards senior management and no one bothers about employees and their concerns. Pathetic work culture
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Marketing Manager in
Mumbai
Full Time
·
Marketing Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 12 Jun 2024
Likes
The only good thing about the company is that they release the salary on the last working day of the month.
Dislikes
1. No work life balance.
2. Work pressure is tremendous, and the teams are extremely lean.
3. There is Little to no appreciation for the hard work employees put in.
4. Appraisals are terrible.
5. Toxic culture and politics.
6. Favouritism at its peak. Privileges are given to select few.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country, Travel Within City.
SAP Data Entry Operator in
Mumbai
Full Time
·
eCommerce Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 27 Apr 2024
Likes
Specific time to come to office.
Dislikes
Without any prior notice they fired anyone from the office .in company some people have ego problem . Nikalne se pehle hi new member join karwaya jata hai. Kaam bahot karwate hai par salary jyada badi nahi diya jati. Manager ki galti bhi data entry operator per ya phhir junior per thok dete hai. So please join karne se pehle bahot thinking se. Aana.
People also ask about Shoppers Stop's Customer Service Desk Members
How is Shoppers Stop to work for?
Shoppers Stop is rated 4.0 out of 5, based on 3 reviews by employees on AmbitionBox.
Shoppers Stop is known for Company culture which is rated at the top and given a rating of 4.7. However, Work Satisfaction is rated the lowest at 4.0 and can be improved. To know first hand how it is like to work at Shoppers Stop read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Shoppers Stop?
According to AmbitionBox ratings, Shoppers Stop employees rate its salary and benefits as 4.5 out of 5. You can know more about Shoppers Stop Salaries at AmbitionBox
How is the work culture at Shoppers Stop?
Work culture is rated 4.7 at Shoppers Stop by 3 employees. While job security is rated 4.7 and work-life balance is rated 4.0 at Shoppers Stop. Read detailed reviews by employees of Shoppers Stop on AmbitionBox.