Rippling Customer Support Executive Reviews

Likes

Product looks ok but keeps breaking. New incidents every second week Unlimited leave is a sham.

Dislikes

Toxic culture fostered by the C level leadership. If you want a good example of bad leadership team / bad management at the top this is the best example. Hands down! Its like a reality show. Drama, backstabbing, eliminations, hypocrisy, hostile. All in one. They use you and toss you out. The leadership principles are just for name sake. None of them actually live by it. Even the ones who came up with it. For eg - Challenge each other directly if you disagree you are gone. Puff!! A bunch of consulting sr leaders have messed up CX beyond repair. Its like dictatorship. They will dictate and you have to listen. If you don't they will make your life at the comp difficult and fire you at the first available opportunity. The immaturity and selfishness some of these so called directors display is unbelievable. They lack empathy, compassion and basic human instincts. They are so superficial. You list out the pros and cons and you have a clear answer . Engg, Sales, HR are all in bad shape. Worst dept is CX. Thanks to the directors who run it....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing much but it's good

Dislikes

Nothing much but it's meh

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I liked the way the structure for customer support was setup within the company. I mean the way we handled our customers was very neat and this was possible only because of the structure.

Dislikes

Although the structure was pretty decent, there were a lot of flaws in training as we had to learn the product and everything that comes with the role on our own without enough materials to study. With lack of any training, we were also expected to start performing to be the best where we were still understanding how everything works. And if you didn't meet their top expectation, then you are on your way out....Read More

Likes

Company culture is open and interactive. People in management take suggestions and try to have them implemented in system with engineering team

Dislikes

Nothing in perticular

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work Life Balance Pay Structure Company Culture

Dislikes

Could provide permanent work from home Work sometime is monotonous

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

A good growing company with good benefits

Dislikes

Appraisal is lower than market standards

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary, Food, commute are provided

Dislikes

Culture, feels more like a school system

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing, the culture is atrocious.

Dislikes

A lot of things. Culture, partiality, politics

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work, work, work, work - Not the Rihanna one!

Dislikes

Everything and I say everything is terrible!

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

No

Dislikes

Fuckall culture hire fire company

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.