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Rippling

Compare

based on 72 Reviews

Filter reviews by

Rippling Customer Support Specialist Reviews

based on 12 reviews

Updated 11 Dec, 2024

Overall Rating

2.8/5

How AmbitionBox ratings work?

Category Ratings

3.8

Salary & Benefits

2.7

Skill development

2.6

Company culture

2.5

Promotions/Appraisal

2.4

Work Satisfaction

2.2

Work-Life balance

2.0

Job Security

Top Mentions in Rippling Customer Support Specialist Reviews

12 reviews found

Sort by: Popular

Customer Support Specialist in Bangalore / Bengaluru

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 13 Jun 2024

Likes

Salary, Food, commute are provided

Dislikes

Culture, feels more like a school system

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Specialist in Bangalore / Bengaluru

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 28 Dec 2023

Likes

If you get a good supervisor, then you would really like the work. I got a great supervisor who guided me alot. He inspired me alot. I have a lot under him. He had great product knowledge and experience. Always appreciated me, motivated me, uplifted me and help me learn and grow within the organisation

Dislikes

Night Working Hours. Indians treated as servants. Do you find any US Guy working for Indians at such odd hours. US People are more favoured by the company. They get extra pays for working extra hour, but Indian people have to work overtime unpaid.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Customer Support Specialist in Bangalore / Bengaluru

Full Time

·

IT Support Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 11 Dec 2024

Likes

I liked the way the structure for customer support was setup within the company. I mean the way we handled our customers was very neat and this was possible only because of the structure.

Dislikes

Although the structure was pretty decent, there were a lot of flaws in training as we had to learn the product and everything that comes with the role on our own without enough materials to study. With lack of any training, we were also expected to start performing to be the best where we were still understanding how everything works. And if you didn't meet their top expectation, then you are on your way out....Read More

Customer Support Specialist in Bangalore / Bengaluru

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 08 Apr 2024

Likes

Salary is upto the mark.

Dislikes

No work life balance. Politics all around

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Specialist in Bangalore / Bengaluru

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 Aug 2023

Likes

I really think this company is going to make it big. Great career opportunity and exposure.

Dislikes

There are challenges (that i accept) given it is still a startup. Comes with the territory.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Specialist in Bangalore / Bengaluru

Full Time

·

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 02 Jul 2024

Likes

The food provided was good

Dislikes

Toxic managers and terrible office politics

Customer Support Specialist in Bangalore / Bengaluru

Full Time

·

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 20 Nov 2024

Likes

I had the worst experience with Rippling. I’ll never recommend anyone!

Dislikes

Everything!

You are reading trusted reviews. Keep reading to find out more about Rippling.

Customer Support Specialist in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 04 Feb 2023

Likes

Salary

Dislikes

Everything. No work life balance Complete night shifts, and in peak season they ask you to work overtime but it's not paid on weekdays. It's a complete desk job, chats, emails, and zoom calls. The process is not in place, India team is worst to help if asked. No decent way to communicate anything to associate. They just want you to work for the complete 8 hours when you are on the system, infact you can't even take a quick loo break cause you don't know if a chat is coming your way. I take my laptop to the washroom. They provide Macs to work on and give good salary, but take the life out of you. I get 80k per month, but i am dead inside. Night shifts have made is worst. I am already planning to move and can't find anything. Cause the package is so high, and no company gives this much money at entry level work. Even though the work can easily be done remotely, they are calling the Employees back to office to their Bangalore location...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Support Specialist in Bangalore / Bengaluru

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 03 Mar 2023

Likes

Helpful peers, good pay and nice IT assets provided to carry out work.

Dislikes

Biased and toxic work environment, Incompetent HRBPs who is just puppet to supervisors, No company wide structured policy and procedure in place, No respect for employees. The supervisor specifically Shaz Ansari and his friends are damn egoistic and carry very less experience and negligible people management skills who in return look forward to make life just difficult if questioned anything. The HRBP is just a puppet to works like a salve to these guys. To enlighten more, there are 2 to 3 people to name; Shaz Ansari, Hitendra Katiar who are college batchmates and here one is reporting to the other after being recommended or so. Over the time, these guys just refer their college friends who are equally incapable as well inexperienced and offer team lead roles among themselves. SUCH PEOPLE HAVE LITERALLY SPOILED THE ENTIRE ORGANISATION. So, just imagine the level of damage these guys can cause to people’s careers who are reporting to them and wants to do their work for the company with honesty. Absolutely unprofessional and the worst part the company still allows people who are related to each other to work under each other and remains to go with the flow. No recognition for the work that you do and extremely unorganised. Do not fall for the advertisements they have made across Bangalore as Engineers Run Rippling. In long term only your career is going to be impacted badly if you are a part of this organisation. Nothing to learn and adversely there will be mental harassment which is more dangerous than anything. Please stay away from this Co. and find some good company to work with who stands high with their values at least to a considerable extent....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Specialist in Bangalore / Bengaluru

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

5.0

Company Culture

1.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 11 Jul 2022

Likes

Work Life balance and Pay scale

Dislikes

Indian Managers, Partiality in bonus, No hike, Unrealistic target to be met.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Specialist in Bangalore / Bengaluru

Full Time

·

Payroll & Transactions Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Jan 2023

Likes

Good WLB. Everything is good so far

Dislikes

NA

Top trending discussions

View All

Enventure Enginering

I’m 27, I’m looking for Career transition

Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI

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Customer Support Specialist Jobs at Rippling

Customer Support Specialist, Benefits

Bangalore / Bengaluru

2-7 Yrs

Not Disclosed

Customer Support Specialist

Bangalore / Bengaluru

2-4 Yrs

Not Disclosed

People also ask about Rippling's Customer Support Specialists

How is Rippling to work for?

Rippling is rated 2.8 out of 5, based on 12 reviews by employees on AmbitionBox. Rippling is known for Salary & Benefits which is rated at the top and given a rating of 3.8. However, Job Security is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at Rippling read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Rippling?

According to AmbitionBox ratings, Rippling employees rate its salary and benefits as 3.8 out of 5. You can know more about Rippling Salaries at AmbitionBox

How is the work culture at Rippling?

Work culture is rated 2.6 at Rippling by 12 employees. While job security is rated 2.0 and work-life balance is rated 2.2 at Rippling. Read detailed reviews by employees of Rippling on AmbitionBox.

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Rippling Customer Support Specialist Reviews by Locations

Rippling Customer Support Specialist Bangalore / Bengaluru Reviews

Rippling Reviews by Designations

Rippling Software Engineer Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 Rippling reviews submitted by Rippling employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Rippling is the right company for you. 100% of employees reported the w...Read more

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Rippling Customer Support Specialist Reviews

Gender Based Ratings for Rippling Customer Support Specialist

based on 10 reviews

Rated 3.0 for Salary & Benefits and 1.4 for Skill Development

Rated 3.9 for Salary & Benefits and 3.0 for Skill Development

Working Days for Rippling Customer Support Specialist

based on 12 reviews

Monday to Friday

100%

Work Timings for Rippling Customer Support Specialist

based on 12 reviews

Flexible timing

Strict (8pm - 5.30am)

Strict (9pm - 5.30am)

25%

19%

19%

37% employees reported other strict timings

Shift Timings for Rippling Customer Support Specialist

based on 12 reviews

Night shift

100%

Business Travel for Rippling Customer Support Specialist

based on 12 reviews

No travel

100%

Rippling Customer Support Specialist Salary

based on 31 salaries

₹8 L/yr - ₹13 L/yr

87% more than the average Customer Support Specialist Salary in India

View more details

Employee Benefits for Rippling Customer Support Specialist

Free meal

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

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