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2 Rippling Customer Support Specialist Jobs

Customer Support Specialist

2-4 years

Bangalore / Bengaluru

1 vacancy

Customer Support Specialist

Rippling

posted 4mon ago

Job Description

  • Take charge of customer issues from start to finish - while working in a dynamic and fast-paced environment
  • Leverage chat, email, and video conferencing functionality to help our customers optimize Rippling
  • Build mental muscle and become a product expert - youll be a go to resource for both customers and coworkers
  • Interact directly with Product and Engineering teams to identify areas where we can better serve our customer base through automation or added features
What you will need
  • Bachelors degree
  • Ability to work a shift between the hours of 6:30 PM IST - 7:00 AM IST (there may be the opportunity to move to a day shift in the future based on performance and business requirements)
  • A minimum of 2 years of work experience in a customer/client-facing role
  • Demonstrated experience problem-solving with attention to detail
  • Organizational skills and experience improving processes
  • Strong written and verbal communication skills in English
  • Flexibility with changing job duties and responsibilities
  • Time management skills and ability to prioritize

Employment Type: Full Time, Permanent

Read full job description

Rippling Interview Questions & Tips

Prepare for Rippling Customer Support Specialist roles with real interview advice

People are getting interviews at Rippling through

(based on 20 Rippling interviews)
Job Portal
Referral
Company Website
Campus Placement
35%
20%
10%
5%
30% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What Customer Support Specialist at Rippling are saying

2.8
 Rating based on 12 Customer Support Specialist reviews

Likes

If you get a good supervisor, then you would really like the work. I got a great supervisor who guided me alot. He inspired me alot. I have a lot under him. He had great product knowledge and experience. Always appreciated me, motivated me, uplifted me and help me learn and grow within the organisation

Dislikes

Night Working Hours. Indians treated as servants. Do you find any US Guy working for Indians at such odd hours. US People are more favoured by the company. They get extra pays for working extra hour, but Indian people have to work overtime unpaid.

Read 12 reviews

Customer Support Specialist salary at Rippling

reported by 31 employees
₹8 L/yr - ₹13 L/yr
87% more than the average Customer Support Specialist Salary in India
View more details

What Rippling employees are saying about work life

based on 72 employees
56%
94%
78%
83%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

Rippling Benefits

Free Food
Health Insurance
Free Transport
Cafeteria
Work From Home
Team Outings +6 more
View more benefits

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