R1 RCM Customer Care Executive Reviews

Likes

Only new works

Dislikes

Worst worst worst 😞 The mentorship system at R1 is one of the worst I’ve seen. Instead of guiding and supporting employees, it feels more like a tool to push people out. Many of my colleagues were forced to resign, and some were even terminated right in front of me. If you try to raise these issues with upper management, nothing changes. They simply ignore the problems, and the toxic cycle continues. There’s no real support, no fair opportunities—just pressure and uncertainty. It’s disappointing to see how little the company values its employees. Only use and throw culture 😔 very bad .....Read More

Work Details

Work policy: 6 days work from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing worst company I have ever worked

Dislikes

There is nothing to like about them and even didn't paid the FNF properly, company trying to be rich with my some amount of salary (FNF). Never work in this company

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good know company

Dislikes

Managers are thrown into leadership roles without proper training. Extremely rude and misbehaving is what they do. Harassment is what they enjoying doing to there subordinates

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Learning and Developing Skills can enhance the valuable experience here and organiz events and dinner apart as well like alot

Dislikes

No Worklife Balance , Rotational unfixed shifts , Can be burden to health and less hikes and play of politics

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I am happy to work with this company. Good environment , good people, meal is good, cab facility, security, work culture, support system.

Dislikes

This company's management is unorganised. Target are unrealistic/unachievable. OT is just an illusion. You have to do extra even on weekends as well if you want to achieve the target otherwise its totally upto you. I am not saying all process are unmanageable. Some process are good as well. Where you feel like you upgrade yourself and you feel confident if you achieve the target. Rest of the things totally upto you and your destiny. AR follow up is good but not for commercial process. Rest is good....Read More

Work Details

Work policy: Some people are getting WFH if they get B rating if not they have do WFO

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing is good Very bad company.Work Pressure and Manager do Work From Home and told employees to work from Office

Dislikes

Please do not join this company. They did not pay you F&F Payment.I left the Company last month and now they did not pay me the Salary. Their Salary is also very low as compared to EXL, TP, and Genpact.You will join other companies as this is the worst to join the Company. They did not pay the Salary on Time and I did not receive the Experience Letter and Final payment. They told me We did not pay you...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Cab facilities and health insurance are the two best thing from the company.

Dislikes

There is no office manners, people's wear unprofessional dresses. And food they provide has no quality.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Likes

Nothing

Dislikes

Everthing - Unrealistic expectations - Always high in tone and Raise voice - Always Tonty and Sarcastic - Push to work at the weekend and prolonged hours without any further compensation - Plays politics within team - Boss in nature and don’t take constructive feedback - Always Poke and ping you and put noses for all your work

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

R1 is great work place, I'm happy to work with R1

Dislikes

R1 Not have floor mentor and trainers at Chennai location. So it's difficult to learn new things and give good performance. Management is forced to work at every weekend , reason is manager is not good handling at working weeks.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

You have bound to work in different process to achieve your daily targets , less/no hikes for many employees, no annual cultural event , nothing , night shifts only

Work Details

Work policy: other

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing worst management and team leads

Dislikes

Nothing to like in this company, no work life balance and no respect for others efforts. Giving threats on every minor mistake and micro management. Team leads should have been trained before giving them teams to handle

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Almost Everything..no work-life balance on every Saturdays they ask to do OT or Friday starch without any compensation. In terms of Salary if you compare to another company you will find it on in between. No promotion if you're not a a$$ licker. Work satisfaction is a joke there.. I don't want to write such things because I never did this to any company but this bu!!-shit

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

If you are keen Learn and Grow then R1 provides immense opportunity, it's employee friendly organisation and one of its kind in healthcare RCM Sector to pioneer. Provides opportunity to grow within organisation if you are ambitious, dedicated and skilled enough to grab opportunity. Work Culture is great and work life balance is alsogood. Some projects could be energy draining within organisation but that's just tiny part of overall good outlook company has....Read More

Dislikes

A bit of issue not major mostly - Limited transport hiring zone range, company needs to widen hiring zone scope or relook transport policy Internal growth payout should be Higher

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Facilities and Environment Providing WFH

Dislikes

Meal was poor Frequent Shift Change making life and health uncomfortable No transparency between management and employees

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Balanced work and personal life, Management is too supportive and understand the limitations and challenges of every employee and work towards the improvement areas

Dislikes

It's not dislikes, however, each one of us wanted to do a lot for the team members and planned a lot of engagements but due to Hybrid and WFH sometimes each individual isn't available to be a part of it (F2F/Onsite). Also, at Organization level it needs to review each ones Compensation to make it balanced for all, especially for tenured team members (Salary Revision at Market based).