Qatar Airways Senior Customer Service Executive Reviews
based on 2 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 3 Jan, 2024
Overall Rating
4.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Skill development
5.0
Work Satisfaction
4.2
Company culture
4.2
Salary & Benefits
4.0
Job Security
4.0
Work-Life balance
3.3
Promotions/Appraisal
Qatar Airways is rated
4.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Qatar Airways is rated
4.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
Sort by:
Popular
Senior Customer Service Executive in
Mumbai
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Mar 2021
Likes
I think i was lucky that i had worked for qatarairways world best airlines & also enjoyed lot while working with different culture of people all over the world.
Dislikes
Nothing to dislike
Work Details
I had to moniter GHA team check in ,customer service whether opration was going smooth
Work timings: Flexible Timings
Employee Benefits
Mediclaim after every three months
Senior Customer Service Executive in
Qatar/doha
Contractual
·
Senior customer service agent Department
4.0
posted on 03 Jan 2024
Overall Rating
Similar companies for Senior Customer Service Executive
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Executive in
New Delhi
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 24 Nov 2024
Likes
Working their
Dislikes
Disbalance of rotational shift
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Ahmedabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Nov 2024
Likes
All-over experience is very good
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Ahmedabad
Full Time
·
Airline Services Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 12 Sep 2024
Likes
Salary on time
Dislikes
Rotational shift
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Mumbai
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Sep 2024
Likes
Yes i like the qatar airway. One of the best service. Airline
Dislikes
There is nothing.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
International Travel.
Customer Service Associate in
Indore
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 28 Aug 2024
Likes
Senior and higher management is good and supportive they don't act like tipical boss, they valued their employees how much they are important for company.
Dislikes
Na
Customer Care Executive in
Ahmedabad
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 19 Aug 2024
Likes
Salary, travel benefits and medical insurance
Dislikes
Shift timing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Back Office Executive in
Mumbai Suburban
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 29 Jul 2024
Likes
MY CHOICE
Dislikes
GREAT Job Salary Basis
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country, International Travel.
Customer Service Associate in
Doha
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 01 Jul 2024
Likes
The offers that the staffs get on travelling
Dislikes
NA
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Ahmedabad
Full Time
·
Airline Services Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 25 May 2024
Likes
Salary wise is good
Some people have good nature personally and work wise
Dislikes
Problem is the shift 3 different shifts in a week that affects health.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Ahmedabad (working remotely)
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Apr 2024
Likes
yes please okay no problem
Dislikes
no please problem okay yes
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Other Qatar Airways Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Test Engineer in
Ahmedabad
Full Time
·
Quality Assurance and Testing Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 14 Dec 2024
Likes
Salary on time
Dislikes
Class structure like caste system. 9 hours from office, 6 month probation with no leaves, no promotion, on salary increment, no healthcare for parents even with additional charges.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Accountant
in
Ahmedabad
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Sorry but honestly nothing to write here
Dislikes
Very discouraging & congestive vibe on the production floors
In General the TLs are abusive & have next to no management skills
HR department makes up new random policy every month
Company operates on decade old principles
Very unhealthy and mentally disturbing work environment
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Accountant in
Ahmedabad
Full Time
·
Finance Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 11 Dec 2024
Likes
- Salary
Dislikes
- HR Policies
- Work Culture (overtime most days)
- Office Premises & No Food available
- Very unmanaged organisation overall
- No leaves in probation period
Suggest to avoid this company and look elsewhere if you want mental peace✌🏻
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Accountant
in
Ahmedabad
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Dec 2024
Likes
Nothing just promising huge salary figure but will barely give you 2/3 of it
Dislikes
Worst work life balance
You are expected to work like machines two persons work alone even they'll call you on weekoffs to work and not compensate it
They have overtime policy however will never grant it even if you were forced to work 5-6hrs extra daily
Everything literally everything here is on pro rata base be it bonus, annual leave, sick leave or mediclaim they can't even give you sick leave if you are admitted you have to *earn* them
Bad smelling washrooms
Pretty bad management
Cafeteria sucks even their pantry doesn't have room to accomodate everyone and lacks basic amenities like cutleries...Read More
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Accountant
in
Ahmedabad
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Nov 2024
Likes
Nothing to like.
I had resigned within 2 months of joining.
Dislikes
Management is abusive
TL and Managers are rude
No work life balance, no social life
Life sucks
Local and Management at top both are strict and unresponsive
Can not complain for anything to anybody
Can not raise your voice
Forced to work on weekends AND festival as well unofficially with no OT
No ethics and transparency
Review system is so designed that one should do buttering to their TL & Managers
Lack of honesty and determination
TOXIC work culture and office environment....Read More
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Software Engineer in
Ahmedabad
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Nov 2024
Likes
Nothing every Monday you will get different chocklets
Dislikes
Beware of joining a company posing as Qatar Airways. Recently, an IT branch was supposedly opened in Ahmedabad, and people with various qualifications were hired with promises of attractive packages. However , these offers lack clarity, and many, including my self, resigned due to these issues. Here are several red flags to be awareof before joining:
1)No clear breakdown of your package in the appointment letter.
2) promises made during hiring turn out to be misleading.
3)Every Monday, a white lady comes from Qatar, Giving exaggerated promises about the company's future.
4)Projects are outdate, using technology from around 10 years ago.
5) There is no methodology used in projects, making it challenging to work in a professional manner.
6) The HR department lacks an understanding of how IT companies operate and the specific needs of IT employees.
7) No clear process for final settlement after resignation. They claim it will be settled in 45 days, but this never happens on time.
8) Essential documents, like the relieving letter, are not provided after resignations.
These are serious concerns to consider before making any career decisions with this Company....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Head Waiter in
Kolkata
Full Time
·
F&B Service Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 11 Nov 2024
Likes
Perks and package
Dislikes
A guy named Jason alphonso(OM) is terrible and very unfair to his employee , he just refusted to accept rpo staff at his first thought and hiring from outside rather than accepting who just gave the interview while working under ! There are more than 99% inc. managers Everybody Hates him a Lot Jason Alphonso should resign because he is not worth it
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Accountant
in
Ahmedabad
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Nov 2024
Likes
Nothing, just avoid this cheap company better join a BPO, don't fall for their salary figures
Dislikes
- office building/environment is worse than Desi BPOs meanwhile their VP claims it to be the world's best office
- no dedicated cafeteria, shared canteen is worse than food provided by indian railways
- zero employee engagement
- terrible work pressure, teams across the floor continuously extending shifts upto 15-16 hrs
- their management and head of facility behaves like a puppet
- higher management only cares about cost cutting that's why they have migrated from Doha to Ahmedabad...Read More
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Fraud Analyst in
Hyderabad / Secunderabad
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 07 Nov 2024
Likes
This is the first company where I started my career. Worked for 15 long years excellent organization as well safe beautiful country. Qatar and Qatar airways gave me a lot. Thanks
Dislikes
Don’t have any dislikes
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Accountant
in
Ahmedabad
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Oct 2024
Likes
Nothing as such
Dislikes
Worst company policies
No leave in probation
No structure of work
High work pressure
Extra hours demand without OT
Sandwich leave policy
No sick leave only LWP
Not facilitate their employees in the office... on sunday the cafe is closed. Team has to manage by own.
People also ask about Qatar Airways's Senior Customer Service Executives
How is Qatar Airways to work for?
Qatar Airways is rated 4.0 out of 5, based on 2 reviews by employees on AmbitionBox.
Qatar Airways is known for Skill development which is rated at the top and given a rating of 5.0. However, Career growth is rated the lowest at 3.3 and can be improved. To know first hand how it is like to work at Qatar Airways read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Qatar Airways?
According to AmbitionBox ratings, Qatar Airways employees rate its salary and benefits as 4.2 out of 5. You can know more about Qatar Airways Salaries at AmbitionBox
How is the work culture at Qatar Airways?
Work culture is rated 4.2 at Qatar Airways by 2 employees. While job security is rated 4.0 and work-life balance is rated 4.0 at Qatar Airways. Read detailed reviews by employees of Qatar Airways on AmbitionBox.