Onsitego Escalation Manager Reviews

Likes

Hands-on work experience helps employees gain practical knowledge and expertise in their domain.

Dislikes

More focus on recreational activities could at the balance to the high energy work environment

Likes

The work culture is really good and the best part is the flexibility. The syetem is designed in a way that you can actually focus on your work without feeling presurrised.

Dislikes

everything is preety good nothing major to mention in dislike.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Numerous opportunities for skill enhancement through regular training sessions and mentorship programs.

Dislikes

Communication between departments sometimes lacks clarity, leading to misunderstandings.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Service

Dislikes

Company uper lavel sir behaviour is very bad

Likes

A nurturing environment where managers really value employee inputs. Great for professional development.

Dislikes

No dislikes I have as such to discuss.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Working with Onsitego is really good

Dislikes

There are lot of politics inside the team and for me it affected my mental health

Likes

Great team spirit and opportunities for growth. Management values employee input and feedback.

Dislikes

Work hours can sometimes be longer than expected.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Likes

Supportive team, great learning opportunities, and a friendly work environment. Management is approachable and transparent.

Dislikes

Sometimes work hours can extend, especially during peak periods.

Work Details

Work timings: Strict Timings

Likes

Nothing at all

Dislikes

Nothing to like neither management nor HR Zero job satisfaction Bias towards the people who are busy pleasing their bosses and not pro for the ones who genuinely give their best Any random day the management and hr will tell you that it’s your last working day without any reason (30-35 people dumped under cost cutting in October 2024) Zero growth If you want to live your life peacefully don’t even think about joining this organisation...Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Worst company ever no job security I was told that I was hired for email for the first month after my training. They asked me to take inbound calls for another month emails the next month chat then moved to emails again, which impacted my performance productivity. Without giving me any intimation, they extended my probation, and after a month they asked me to leave. They were continuously asking me to put my resignation. Later, I spoke to my HR, and then she granted me one month of extension. There were terms and conditions that should not be late logins, absentism, no fetal, and productivity should be 100 percent and I agree on that, but till the 15th of September, everything was good. Elton Sumit and Sonali were very kind to me and even my productivity performance was also good. No late logins and also no absentism. After 15th September again, Sonali was not helping me. Elton Sumit and Sonali started finding reasons to remove me from the company. Just after 15th, I also started getting fetals. These three were mentally harassing me before also and after they started again pointing out my loops, not inviting me into the team meeting. Sonali indirectly outcasted me from the team and CCTV footage is the reference. I tried my best to improve myself with a good productivity quality score, no late logins and no absentism, but the company is finding multiple reasons to remove me so I can leave my job by myself, such as giving me more updated cases of others which is quite hard to do. Sonali, she humilated and insulted me in front of the whole team. As per every company, there is a hierarchy that needs to be followed. If I am making any mistake as being a CC agent, she should personally speak to me regarding my performance. She also needs to help me so I can improve my performance instead of showing personal grudges. Whenever I asked any questions, she always made faces or asked me to take help from Biju or others or do it by myself. She also showed so much partiality between me and others. Elton My manager knew that Sonali had humiliated me, but there was no strict action taken from his end. Even after being on email I was asked to take inbound calls, which is also the reason that impacted my performance, and I never complained about it. There was a requirement to take calls after or before shift and I took calls for three days and was told by Sonali that I would get overtime or comp off even if I took calls for one or two days, but when I later asked Sonali after taking calls for two days, she didn't even help me with reimbursement. I even complained to Radhika, my HR, about it; she helped me, but Sumit Sonali Elton is finding out ways or reasons so I can be fired. They are manipulating others to give false statements against me. Vishwas and Afreen made false statements against me, which are degrading my self-respect and dignity. Sonali is intentionally giving me updated cases of others, so that can affect my productivity. They even have asked everybody to come early or stay after shift for training purposes, which should be done during shift. Being my managers, Sumit and Elton are not even ready to understand my situation from my perspective. Daily, they find some reasons to mentally harass me, which is also impacting my health and personal life.  I and others like me are adjusting to have stability in our jobs for daily bread and butter. If the company asks me to leave, how will I and others who have been asked to leave survive?  Even though festival season is coming, we are coming to jobs to fulfill our and my family's needs. How will I manage and others manage?...Read More

Dislikes

Worst work environment

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

flexible timing

Dislikes

no job security , one day manager will call you and will tell you today is your last working day you have to submitt your resignation without notice peiod , you also have to work in night for them at time of production server release, they will not tell you this things at start .poor management, HR not there to manage employess need.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Management is Great and Provide Learning in Professional way , Same each and every think is clear by HR and Training Team

Dislikes

Medical part is not available for Family, You have to pay for that and it's increasing by every year

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Pathetic Culture, Fully Politics Baaz Company from Top to Bottom, Manger are fully corrupt I highly recommend not to join Onsitego, No work timing, week off are not fixed sometimes you have to work for an month without any off

Work Details

Work policy: 2 days/week from office

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Likes

Salary only on time

Dislikes

Typical LALA culture both CFO and CEO control decisions and company and HR is for order execution They one fine day come and say we dont need you any more we are downsizing and you will get your one month salary dont come from tomorrow and they block all your laptops in advance

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

flexibility

Dislikes

employee benefits were not much

Likes

Not a stable company, depends on few people's decision

Dislikes

Nothing